2010 Volkswagen Beetle

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS ABLE TO FULLY ROTATE UPON TURNING THE VEHICLE ON AND WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE IGNITION SWITCH, HOUSING, AND LOCK SET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

FEBRUARY 2015 MY FUEL TANK BEGAN LEAKING FROM A PRESSED RIDGE AREA OF THE TANK, NOT IN A SEAM, NOT IN A GASKET. TANK REPLACED. SIX MONTHS LATER SECOND FUEL TANK LEAKING IN SAME AREA. APPEARS TO BE A PRODUCTION AND MANUFACTURING DEFECT RELATED TO A WEAK AREA OF THE METAL. FUEL LITERALLY DRIPPING FROM THE TANK ONTO THE GROUND. CRITICAL SAFETY ISSUE WITH THE FUEL AND FUMES. THIS HAPPENED RANDOMLY WITHOUT ANY ISSUE OF DAMAGE TO THE TANKS. CONTACTED VW WHO REFUSED TO HELP IN ANY WAY. WE HAVE KEPT THE FIRST TANK FOR OBSERVATION. AT THIS TIME VEHICLE IS PARKED LEAKING FUEL AND UNABLE TO BE DRIVEN. CAN NOT AFFORD TO REPLACE ANOTHER TANK, AND END UP WITH SAME PROBLEM. THIS IS A CRITICAL SAFETY ISSUE.

AFTER DRIVING FOR 2 HOURS IN 80 DEGREE WEATHER, I STOP THE CAR TO FILL FOR GASOLINE, AND WHEN STARTING THE CAR TO DRIVE FORWARD ON MY TRIP, THE STEERING WHEEL ERRATICALLY MOVES ON IT'S OWN, AND THEN THE POWER ASSISTED STEERING GOES INTO A FAULT THUS LOSING ALL POWER STEERING. I HAVE BEEN TO NUMEROUS VW DEALERS OVER THE PAST 3 YEARS FOR THE SAME PROBLEM, AND HAS NEVER BEEN RESOLVED. WHEN I CALLED VOLKSWAGEN CORPORATE, THEY TELL ME THERE IS NOTHING THEY CAN DO TO RESOLVE THIS ISSUE. THE FAULT CODE CLEARS ITSELF SO THAT WHEN IT IS BROUGHT INTO THE DEALER, THE DEALER DOES NOT SEE ANY PROBLEM WITH THE STEERING THE CAR CANNOT BE OPERATED SAFELY WITHOUT THE POWER STEERING, AND THIS SHOULD BE A VEHICLE SAFETY RECALL, SINCE DRIVING HIS VEHICLE COULD CAUSE A FATAL ACCIDENT. I ALSO HAVE A VIDEO RECORDED ON MY PHONE OF THE LATEST INCIDENT.

FUEL TANK FAILURE WITH METAL CASTING OF THE TANK CAUSING THE ESCAPE OF EXPLOSIVE FUEL VAPORS AND VEHICLE STALLING. BOTH VW OF AMERICA AND THE SERVICING DEALERSHIP HENDRICK VW OF LEWISVILLE TEXAS WOULD NOT ACCEPT RESPONSIBILITY FOR THE MANUFACTURING DEFECT. THE SERVICE PROBLEM FIRST AROSE AT 66K MILES THEN FINALLY DIAGNOSED/CORRECTED AT 100K MILES. THE MANUFACTURER AND DEALER WOULD NOT WAIVE THE REPAIR COST OF $3165.43 WE HAD TO PAY TO CORRECT THIS MANUFACTURER CASTING DEFECT AS DIAGNOSED BY THE SERVICE TECHNICIAN IN THE PRESENCE OF THE DEALER MANAGER. VW OF AMERICA REFUSED TO ACCEPT RESPONSIBILTY OF THEIR MANUFACTURE DEFECT AND THE HENDRICK VW SERVICE MANAGER TOLD US THEY DID NOT REPRESENT VW!

NOTICED A SIMILAR COMPLAINT AND WANTED TO ADD THAT SINCE OWNING THE 2010 VW BEETLE, WHEN THE TEMPERATURE GETS VERY WARM, THE STEERING WHEEL LOCK FEATURE IS VERY DIFFICULT TO DISENGAGE, CAUSING THE IGNITION KEY SWITCH TO REMAIN LOCKED. I HAVE BEEN DEALING WITH THIS FOR 4 YEARS AS THE DEALER SHOWED ME HOW TO DISENGAGE THE LOCKED STEERING WHEEL (PRESS BRAKE PEDAL, TURN KEY IN IGNITION) BUT HAD NO RESPONSE TO THE TEMPERATURE SITUATION. I AM NOT AN IDIOT, I AM SHORT THOUGH, SO IT IS VERY DIFFICULT FOR ME TO GET IN AND OUT OF THE CAR WITHOUT BUMPING THE STEERING WHEEL AND LOCKING IT. AS I KEEP THE DOOR OPEN (AIR BRINGS INSIDE TEMPERATURE DOWN), I SWEAT AWAY AS I WAIT FOR THE BRAKE TO DISENGAGE THE LOCK SO I CAN TURN THE KEY. ANNOYED. *TR

AT 7AM ON A 5 DEGREE ABOVE ZERO MORNING, MY VW PULLED OUT OF MY PARKING SPACE FINE, I DROVE ONE BLOCK, FINE, AT THE SECOND BLOCK'S STOP SIGN, MY BRAKES DID NOT RESPOND. FOR THE REMAINDER OF MY COMMUTE TO AND FROM WORK I HAD TO DRIVE VERY SLOWLY, BRAKE VERY HARD FOR THE CAR TO COME TO A STOP. THE MECHANIC DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE POWER BRAKE BOOSTER. RESEARCH INDICATES THAT ALTHOUGH NEVER PART OF A RECALL, THAT THIS SITUATION HAS OCCURRED BEFORE, AND HAS POTENTIAL TO BE DANGEROUS. FOR EXAMPLE, MY KNEE IS VERY SORE FROM PRESSING ON THE BRAKES, AND IF I HAD BEEN GOING AT A HIGHER SPEED WHEN I FIRST DISCOVERED THE ISSUE - I WOULD HAVE INHERENTLY SLID INTO THE CAR(S) AHEAD OF ME, POSSIBLY CREATING A BAD SITUATION. THE MECHANIC ALSO TOLD ME THE PARTS ARE ON BACK ORDER DUE TO AN UNEXPECTED DEMAND. THIS IS A SITUATION THAT SHOULD BE ADDRESSED BY VW OF AMERICA, FOR SAFETY ISSUES ON A RELATIVELY NEW VEHICLE (LESS THAN 55,000 MILES / 4.3 YRS OLD). *TR