2002 Volkswagen Beetle

JUST AFTER REACHING 35,800 MILES, MY 2002 VW NB SUDDENLY AND WITHOUT WARNING ON THE FREEWAY LOST POWER AND SPEED. THE ENGINE BEGAN TO REV ERRATICALLY FROM A LOW OF 1000 RPMS TO 6000/7000 RPMS WHILE THE SPEED CONTINUED TO DROP BELOW 50 MPH. I TOOK THE CAR TO A VA DEALERSHIP FOR THE 35,000 MILE SERVICE AND BOUGHT THE ERRATIC ENGINE BEHAVIOR TO THE ATTENTION THE OF SERVICE MANAGER. HE ADVISED ME THAT HE HAD "NO IDEA WHAT-SO-EVER" (INDICATING SO ON THE SERVICE PAPERS FOR THE CAR) ABOUT WHAT WAS CAUSING THE CARS ERRATIC BEHAVIOR BUT WOULD TEST DRIVE IT TO TROUBLESHOOT THE PROBLEM. I RECEIVED A CALL LATER THAT DAY THAT THEY HAD FOUND THE PROBLEM WITH THE CAR. THE "FLY WHEEL" WAS "FALLING OUT" OF THE CAR AND WOULD HAVE TO BE REPLACED ASAP. FURTHERMORE, WHILE TROUBLESHOOTING THE CAR THE MECHANICS HAD ACTUALLY BROKEN THE FLY WHEEL (CLUTCH) RENDERING THE CAR UNDRIVABLE. THE SERVICE MANAGER ADVISED ME THAT IN THE 3 YEARS THE SERVICE DEPARTMENT HAD SERVICED MY CAR THEY HAD NEVER CHECKED MY CLUTCH AS IT WAS SUPPOSE TO BE SELF-REGULATING AND THAT HE FOUND IT UNUSUAL THAT THE CLUTCH WOULD FALL OUT WITH SO FEW MILES ON THE CAR. HOWEVER, THE SERVICE MANAGER INFORMED ME THAT THE CLUTCH IS NOT UNDER WARRANTY AND WOULD COST ME APPROXIMATELY $2,000 OR MORE TO REPAIR. I CONTACTED VA OF AMERICA TO INQUIRY AS TO WHY THE CLUTCH IS NOT SERVICED REGULARLY WITH THE REST OF THE CAR AND WHY OWNERS ARE NOT ADVISED OF THE SO-CALLED SELF-REGULATING CLUTCH WHICH IS NOT MENTIONED ANYWHERE IN THE OWNERS MANUAL. THE CONSUMER REPRESENTATIVE STATED THAT EVEN IF THE PART WAS DEFECTIVE NOW AT 35,000 MILES THAT I SHOULD HAVE TAKEN ACTION TO HAVE THE PART REPLACED WHEN IT WAS UNDER WARRANTY EVEN THOUGH SHE COULD NOT SPECIFICALLY STATE WHEN THE FLY WHEEL WAS UNDER WARRANTY OR WHETHER IT IS STILL UNDER WARRANTY. AS YET THE CAR HAS NOT BEEN REPAIRED. *NM

DT : THE KEY WILL NOT TURN IN THE INGITION. HAD TO WAIT UP TO 10 MINUTES IN ORDER TO GET THE VEHICLE TO START. ONCE IT STARTED IT STAYED LOCKED/PARKED. IT WAS INTERMITTENTLY. CONTACTED THE DEALE, THEY COULD NOT DUPLICATE THE PROBLEM AND COULD NOT T REPLACE PARTS UNTIL THEY DUPLICATE. THIS STARTED ON MAY 15, 2005. ALSO THE TRUNK RELEASE WILL NOT UNLOCK FROM THE BUTTON THAT USED INSIDE THE VEHICLE. DEALER COULD NOT DUPLICATE THIS PROBLEM EITHER. *AK

AT AND AFTER 30,000 MILES MANY MECHANICAL FAILURES INCLUDING 2 ALTERNATORS REPLACED, 2 BATTERIES REPLACED, EPC LIGHT HAD COME ON TWICE, BRAKE LIGHT DEFAULTS, SIGNAL LIGHT DEFAULTS. MOST OF THIS WAAS FIXED UNDER WARRANTY, HOWEVER, THE A/C SYSTEM STOPPED WORKING AT 65,000 MILES AND IS NOT A FREON ISSUE. THE A/C WAS NOT COVERED UNDER WARRANTY.

I PURCHASED THIS "LIKE NEW"VW SUPER BEETLE ON DEC 31 04. IT HAD ONLY 17000 MILES ON IT. SINCE THAT TIME I HAVE HAD THE TRANSMISSION MODULATOR ON IT CHANGED, AND IN THE SHOP 6 TIME FOR A TRANSMISSION PROBLEM. WHEN THE CAR HAS BEEN SITTING FOR AN HOUR OR SO IT WILL HESITATE THEN SLAM INTO 2ND GEAR. IT CAUSES ME AND PASSENGERS TO LUNGE FOWARD THEN BACK. I AM TOLD THIS IS A CHARATURISTIC OF VW AND SHOULD JUST IGNORE IT OR GET USE TO IT.

PROBLEM: VERY HARD TO SHIFT GEARS WHILE DRIVING AND ALMOST IMPOSSIBLE TO SHIFT INTO REVERSE. CAR ONLY HAD 35,000 MILES. TOOK CAR TO VW DEALERSHIP FOR REPAIR. REPAIR PERSON KNEW INSTANTLY WHAT PROBLEM WAS. AFTER TAKING CLUTCH APART, VW DEALER SAID TOTAL CLUTCH FAILURE AND SHOWED ME THE CLUTCH PARTS. VW DEALER REPLACED CLUTCH AND I WAS BILLED $1600. VW SAID NOT COVERED BY WARRANTY BECAUSE WEAR AND TEAR ITEM. (I EVEN PURCHASED AN EXTENDED WARRANTY FROM THE SAME DEALER WHEN I PURCHASED THE CAR). THIS IS B.S. A CLUTCH DOES NOT FAIL ONLY AFTER TWO YEARS OF NORMAL DRIVING. THIS TYPE OF CLUTCH IS A MAJOR DEFECT AND VW KNOWS ABOUT IT. I CALLED VW OF AMERICA TO REPORT PROBLEM WHICH WAS TOTALLY USELESS. I AM SO DISGUSTED WITH VW NOW, I WILL NEVER BUY A VW AGAIN AND I WILL ALWAYS ADVISE MY FRIENDS AND FAMILY NEVER TO OWN A VW.*AK

THE TURN SIGNALS TO NOT WORK. CONSUMER HAS TO REMOVE THE BULB AND REPLACE THEM TO MAKE THEM WORK. VEHICLE HAS BEEN SERVICED FOR THE ONGOING PROBLEM, AND THE DEALER HAS ONLY REPLACED THE BULBS.*AK THE CONSUMER STATED THE BULBS THAT WHERE REPLACED WHERE NOT BURNT OUT AND THE PROBLEM RESIDES IN THE SOCKET. THE CONSUMER STATED THAT THE CONNECTION BETWEEN THE SOCKET AND THE BULB IS NOT SOUND AND THEREFORE THE BULB RATTLES. AFTER TIGHTENING THE BULB WILL WORK A FEW DAYS AND THEN THE PROBLEM OCCURS AGAIN. THE DEALER JUST TIGHTENS THE BULB BUT THE PROBLEM IS STILL THERE. *TC

AT ABOUT 30,000 MILE, THERE WAS A FAILURE OF ELECTRONIC INTSRUMENTATION PANEL DUE TO SOME KIND OF SHORT CIRCUIT, WHICH THEY FIXED UNDER WARRANTY. THIS SAME THING HAPPENED AGAIN AT ABOUT 60,000 MILE WITH SAME SYMPTOM, WHICH I COULD NOT FIX IT BECAUSE ITS WARRANTY WAS OVER. BUT, I STRONGLY BELIEVE THAT ITS INSTRUMENTATION IS FAULTY PART IF SAME PART HAS A FAILURE TWICE WITHIN 60,000 MILES WHEN OTHER INSTRUMENTATION PANEL LAST MORE THAN 220,000 MILE IN MY OTHER VW JETTA WITHOUT ANY FAILURE AT ALL.*AK

I PURCHASED MY VW ON 11/21/03 THE NEXT DAY THE I WAS DRIVING CAR AND NOTICED THAT IT WAS NOT PICKING UP SPEED THEN THE BRAKES WAS REALLY HARD AND IT WAS MAKING A ROARING SOUND. THE NEXT DAY I TOOK CAR INTO VW SVC DEPT AND WAS ADV OH SINCE YOU HAVE A DIESEL CAR IT WILL DO THAT I WAS NOT TKN THAT FOR AN ANSWER I EXPL TO SVC TECH THAT THERS SOMETHING WRONG WITH MY CAR, BUT THEY WOULD NOT LOOK AT IT.ON 11/23/03 I WAS DRIVING ON A MAJOR HIGHWAY AND I MY CAR WAS STALLING AND WOULD NOT GO PASS 45 AND THEN I SMELT SOMETHING BURNING AND THEN SMOKE THE BRAKES HAD LOCKED UP AND I PULLED OVER AND HAD CAR TOWED TO DEALERSHIP.THE DEALERSHIP WHERE I PURCHASED IT FROM TOLD ME THAT IT WAS OK AND DIDNT REPLACE ANYTHING. AND ADVISED ME THAT I WAS OK SO I TOOK CAR HOME AND 3 DAYS LATER IT DID IT AGAIN, I TOOK IT TO A DIFFERENT VW DEALERSHIP AND THEY TOOK CAR OVERNIGHT AND THEY FOUND THAT THE HYDL BOOSTER WAS BAD,THEY REPLACED THAT AND THEN I EXPRESSED MY CONCERNS ABOUT THE BRAKES BECAUSE THEY JUST DIDNT FEEL RIGHT TO ME. I WAS ADV THAT OH THE BRAKES ARE GOOD AND SENT ME ON MY WAY. ABOUT 2 WEEKS LATER I DIDNT TRUST TO TK MY CAR TO DEALERSHIP I TOOK CAR TO ACTOR GATOR WHICH WAS GREAT! TO CHECK MY BRAKES AND THEY FOUND PROBLEM AND SHOWED ME HOW BACK BRAKES SHOULD LOOK LIKE AND HOW MINES WAS (THERE WAS HARDLY ANY LEFT ) AND THEY REPLACED BRAKES FOR ME. IM UPSET THAT EVEN THOUGH I PURCHASED A USED CERITIFED VW FROM A VW DEALERSHIP I FELT COMFORTABLE AND I DIDNT UNDERSTAND HOW THEY COULD SELL A CAR WITH NO BRAKES WHICH IS A SAFETY ISSUE.AND THEN A CUSTOMER HAVING TO PAY FOR BRAKES NOT EVEN A MONTH AFTER I GOT IT.