2024 Toyota Tundra

I am the original owner of a brand new 2024 Toyota Tundra TRD Pro, and this issue began within the first 15,000 miles of regular dealer-maintained use. At approximately 14,800 miles, I noticed unusual and rapid outer shoulder wear on all four OEM Falken Wildpeak A/T3W 285/65R18 tires. A professional alignment inspection performed by Toyota Carlsbad dealership confirmed that the factory-set front toe angle was significantly out of Toyota’s specification (left front toe: +0.30°, right front: +0.10°, total front toe: +0.39°). This incorrect alignment was present from the factory and caused tire damage before any corrections were made. These settings match exactly what is described in Toyota Limited Service Campaign 24TD01, which applies to 2022–2023 Tundra models. However, my 2024 vehicle is not included, even though the defect and symptoms are identical. The alignment defect was confirmed and corrected by the dealership, but Toyota refused to replace the damaged tires, stating it is not a warrantable condition. However, this wear was directly caused by the misalignment on a new, factory-spec vehicle, maintained per Toyota guidelines. This condition presents a clear safety risk, as premature outer tire wear significantly reduces traction, affects handling, and increases stopping distance—especially in wet or emergency conditions. There were no warning lights or messages, making the condition undetectable until visible tire damage occurred. I filed a formal complaint with Toyota USA, but they declined further assistance. I respectfully request that NHTSA investigate whether Toyota should expand Campaign 24TD01 to include 2024 models with the same alignment-related defect. The tires are available for inspection. I have supporting documentation including alignment reports, photos of tire wear, and communications with Toyota regarding this case #.

Complaint Against: Toyota Motor North America Category: Vehicle Warranty Obligations Toyota USA Case Number: [XXX] Dealer: Toyota Carlsbad Service Advisor: Ken McDonald Date Warranty Claim Submitted: [XXX] Date of Denial: [XXX] I am filing a complaint regarding Toyota’s denial of warranty coverage for premature tire wear on all four factory-installed Falken Wildpeak A/T3W 285/65R18 tires on my 2024 Toyota Tundra TRD Pro. By 15,000 miles, I observed outer edge wear — a typical symptom of incorrect factory alignment. Following the dealer’s recommendation, I performed an alignment, and all scheduled maintenance, including tire rotations, has been completed at authorized Toyota dealerships. On [XXX], I submitted a warranty claim at Toyota Carlsbad. Ken McDonald inspected the tires and took photos, but no diagnostic work was performed — no alignment check, no suspension inspection. A month later, Toyota USA denied the claim based solely on Ken McDonald’s verbal opinion that “the problem is with the tires,” without any technical evaluation or factual basis. This is unacceptable. My issue clearly matches Toyota Service Campaign 24TD01, which confirms that certain 2022–2024 Tundra models may experience premature outer edge tire wear due to factory misalignment. My vehicle fits this description exactly. Requested Resolution: Replacement of the damaged tires under warranty or fair compensation for the financial loss. Toyota’s response represents a failure to uphold warranty obligations, raises serious safety concerns, and violates consumer rights. I respectfully request that the Better Business Bureau help ensure this case is reviewed fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2024 Toyota Tundra. The contact stated while the vehicle was parked in front the detached garage, the vehicle caught on fire and the incident was caught on the neighbor's camera at 4:31 AM. The neighbor then informed the contact of the incident. The contact noticed that the vehicle had caught on fire and the fire was mainly coming out of the gas pillar area. The contact stated that the entire vehicle had burned to the ground. The fire was extinguished by the fire department. A fire department report was filed. No police report was filed. There was no injury sustained. The vehicle remained at the scene and was in the process of being totaled by the insurance company. The dealer was notified of the failure and provided vehicle rental assistance. The manufacturer was notified of the failure and informed the contact that it would take up to 30 days for a field investigator to inspect the vehicle. Additionally, the contact was informed that it could take up to 45-60 days to determine whether there was liability. The failure mileage was approximately 13,900.

2024 Toyota Tundra is parked on an semi-inclined driveway. The fuel gauge and miles to empty resets back to full and the miles to empty at the max around 420 miles back to empty. Reported this incident when the mileage was around 300 to the dealership and nothing was done. A year forward I am still having this fuel gauge and miles reset issue. This is a safety hazard primarily due to the risk of unexpectedly running out of fuel. While the inaccurate reading itself doesn't directly damage the engine, running out of gas can lead to several problems. It's important to address a malfunctioning fuel gauge promptly.

WhenThe truck is on cruise control and there is a need to pass a vehicle in the freeway; I lightly accelerate push the pedal then there is no response ( the vehicle hesitates for a second or two) ; and suddenly the engine revs up (and jerks the truck) and slams the transmission to start accelerating. I looked up this issue and realized that may be a common issue. this has happened in several occasions since I bought the truck last year, I drive my truck very carefully. I will bring this issue to the attention of the dealer.

I am experiencing premature and uneven tire wear on my 2024 Toyota Tundra, specifically on the outer edges of the front tires. This has occurred despite proper rotation and no off-road use, the tires showed significant edge wear. Multiple alignment checks revealed improper front end camber and Toe settings, which appear to be part of a wider issue affecting many 2022-2024 Tundra's, especially 4WD models. Toyota has not issued a recall but has quietly revised alignment specifications at the dealer level to address the problem. This defect compromises tire life, vehicle handling, and potentially safety. I believe this issue should be formally investigated and addressed by the NHTSA.

The contact owns a 2024 Toyota Tundra. The contact stated while driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer performed an oil change. The contact stated that five days later the failure reoccurred. The contact stated while driving at an undisclosed speed, there was an extremely loud knocking sound coming from the engine. The vehicle was taken back to the dealer where it was diagnosed with a failed crankcase which resulted in metal shavings in being found in the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised that the repair was not covered under any special programs or warranty. The contact was informed that the failure was due to a pre-existing failure caused by flooding. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,596.