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2013 Toyota Tundra

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Toyota Tundra do not stand out strongly from the model-year median of 144.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

64 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports3 fire reports2 injury reports

What owners actually said

85 reports
40,000 miles · Sep 11, 2018
Steering

TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHILE IN USE. AN INDEPENDENT REPAIR FACILITY DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT MAY NEED TO BE REPLACED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER (…

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TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHILE IN USE. AN INDEPENDENT REPAIR FACILITY DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT MAY NEED TO BE REPLACED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER (SPRING HILL TOYOTA, 3062 GOVERNMENT BLVD, MOBILE, AL 36606, 1-(251) 450-1000) WAS NOTIFIED, BUT HAD NOT YET DIAGNOSED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #11128646

54,000 miles · Aug 20, 2018
Fuel/propulsion System

DEVELOPING HIGH ALC. DENSITY % WHEN USING ONLY E0-E10 GAS. TSB 005813 WAS DONE IN 2014 , BUT ISSUE RESURFACED. TOYOTA UNWILLING TO FIX THE PROBLEM. DEALERSHIP WANT TO CHARGE FOR THE FUEL PUMP. ($1500). 5 YEAR WARRANTY ENDED JUNE 10 2018. TRUCK HAS 54K MILES. TOYOTA KNOWS OF THIS PROBLEM AND IT IS A FUEL PUMP. TRUCK HAS POOR MP…

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DEVELOPING HIGH ALC. DENSITY % WHEN USING ONLY E0-E10 GAS. TSB 005813 WAS DONE IN 2014 , BUT ISSUE RESURFACED. TOYOTA UNWILLING TO FIX THE PROBLEM. DEALERSHIP WANT TO CHARGE FOR THE FUEL PUMP. ($1500). 5 YEAR WARRANTY ENDED JUNE 10 2018. TRUCK HAS 54K MILES. TOYOTA KNOWS OF THIS PROBLEM AND IT IS A FUEL PUMP. TRUCK HAS POOR MPG DUE TO THIS AND LACKS POWER. ECU THINKS TRUCK IS USING %40 ETHANOL WHICH TURNS HIGH PRESSURE REGULATOR IN THE PUMP ITSELF AND TELLS ECU TO PUMP MORE FUEL. TOYOTA NOR DEALER WANTS TO REFLASH THE ECU. TSB FALLS UNDER FEDERAL EMISSION WARRANTY 96 MONTHS OR 80K MILES.

NHTSA ODI #11121101

42,000 miles · Jul 16, 2018
Seats

BOUGHT THIS TRUCK USED WITH 8,000 MILES ON IT. IT CAME WITH A PLATINUM EXTENDED WARRANTY TRANSFERRED FROM THE PREVIOUS OWNER. AT 18,000 MILES THE SEAT WAS MOVING, POPPING AND FELT LIKE SPRINGS WERE POKING ME. SURE ENOUGH, THE SEAT FRAME HAD "WORN OUT". WAS REPLACED BY DEALER WITH FACTORY WARRANTY. 42,000 MILES THE SEAT ISSUE…

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BOUGHT THIS TRUCK USED WITH 8,000 MILES ON IT. IT CAME WITH A PLATINUM EXTENDED WARRANTY TRANSFERRED FROM THE PREVIOUS OWNER. AT 18,000 MILES THE SEAT WAS MOVING, POPPING AND FELT LIKE SPRINGS WERE POKING ME. SURE ENOUGH, THE SEAT FRAME HAD "WORN OUT". WAS REPLACED BY DEALER WITH FACTORY WARRANTY. 42,000 MILES THE SEAT ISSUE IS BACK, BUT DIFFERENT THIS TIME. THE SEAT ACTUALLY MOVES SIDE TO SIDE AND "CLUNKS" WHEN STOPPING AND GOING OR TURNING. DEALER SAYS THAT THIS MAY NOT BE COVERED UNDER THE PLATINUM WARRANTY. I WILL UPDATE THIS AFTER I TAKE IT TO THE DEALER THIS WEEK. IF I HAD WANTED A HUNK OF JUNK, I WOULD HAVE BOUGHT A DODGE! MY 2000 TUNDRA WAS BULLET PROOF. THIS ONE.. NOT SO MUCH. WE'LL FIND OUT HOW WELL TOYOTA WANTS TO TAKE CARE OF THEIR CUSTOMERS.

NHTSA ODI #11111766

98,000 miles · May 4, 2018
Engine

CRANKED TRUCK AND CHECK ENGINE LIGHT CAME ON. UPON COMPUTER DIAGNOSTICS, FIND OUT THERE IS A PROBLEM WITH THE EMISSIONS SYSTEM - STUCK AIR INJECTION CONTROL VALVES. AFTER VISITING TWO SHOPS AND TALKING TO TWO MORE I FIND OUT THIS IS AN EXTREMELY COMMON PROBLEM. THERE ARE LITERALLY TENS OF THOUSANDS TUNDRA'S, SEQUOIA'S, ETC WIT…

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CRANKED TRUCK AND CHECK ENGINE LIGHT CAME ON. UPON COMPUTER DIAGNOSTICS, FIND OUT THERE IS A PROBLEM WITH THE EMISSIONS SYSTEM - STUCK AIR INJECTION CONTROL VALVES. AFTER VISITING TWO SHOPS AND TALKING TO TWO MORE I FIND OUT THIS IS AN EXTREMELY COMMON PROBLEM. THERE ARE LITERALLY TENS OF THOUSANDS TUNDRA'S, SEQUOIA'S, ETC WITH THE EXACT SAME PROBLEM. THERE HAS BEEN NO RECALL, BUT TOYOTA HAS SET UP CUSTOMER SUPPORT PROGRAMS (CSP'S) TO REIMBURSE SOME OF THOSE AFFECTED BY HIGH REPAIR BILLS $3,000 - $5,000. THIS WAS OBVIOUSLY A VERY POOR DESIGN BY TOYOTA THAT'S BEEN DUMPED ON THEIR CUSTOMERS. MY VEHICLE IS NOT COVERED BY THE CSP.

NHTSA ODI #11091738

49,650 miles · Mar 19, 2018
Electrical System

INITIALLY DRIVER SIDE LOCK ACTUATOR WOULD NOT UNLOCK DOOR VIA REMOTE. THIS LAST APPROXIMATELY 10-DAYS. THE PROBLEM RESOLVED IT SELF. APPROXIMATELY 2-WEEKS LATER THE FRONT PASSENGER DOOR EXHIBITED THE SAME PROBLEM. THE PASSENGER DOOR LOCK ACTUATOR PROBLEM LASTED APPROXIMATELY 7-DAYS. THIS HAS BEEN RANDOMLY HAPPENING OVER THE …

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INITIALLY DRIVER SIDE LOCK ACTUATOR WOULD NOT UNLOCK DOOR VIA REMOTE. THIS LAST APPROXIMATELY 10-DAYS. THE PROBLEM RESOLVED IT SELF. APPROXIMATELY 2-WEEKS LATER THE FRONT PASSENGER DOOR EXHIBITED THE SAME PROBLEM. THE PASSENGER DOOR LOCK ACTUATOR PROBLEM LASTED APPROXIMATELY 7-DAYS. THIS HAS BEEN RANDOMLY HAPPENING OVER THE PAST 6-8 MONTHS. WITHIN THE PAST 5-DAYS THE DRIVERS DOOR BEGAN ACTING UP. THIS TIME THE LOCK WOULD UNLOCK USING THE REMOTE BUT THEN WOULD NOT LOCK USING THE REMOTE. I WOULD HAVE TO CYCLE THE LOCK SYSTEM 4 TO 5 TIMES BEFORE ALL FOUR DOORS WOULD LOCK USING REMOTE. AT SOME TIMES THREE OF THE FOUR DOORS WOULD LOCK EXCEPT THE DRIVERS DOOR. I THEN TRIED TO RECYCLE THE LOCK SYSTEM. AT TIMES AFTER RECYCLING THE LOCK SYSTEM I WOULD STILL HAVE TO LOCK DRIVERS DOOR MANUALLY. I TOOK VEHICLE TO TOYOTA DEALER IN MY HOMETOWN, THE DIAGNOSIS WAS THAT BOTH FRONT DOOR LOCK ACTUATORS ARE BAD AND I WOULD NEED TO SPEND $1,200 TO FIX. I WAS TOLD THE LOCK ACTUATORS ARE NOT COVERED UNDER ANY MANUFACTURES RECALL. THE LOCK ACTUATOR ISSUE HAS ALWAYS HAPPENED WHEN VEHICLE IS IN A PARKED CONDITION, ENGINE OFF. IT HAS HAPPENED IN ALL KINDS OF WEATHER.

NHTSA ODI #11080296

90,000 miles · Mar 8, 2018
Fuel/propulsion System

TOYOTA DEALER AND TOYOTA TECHNICAL SUPPORT ARE UNABLE TO FIX THE PROBLEM ASSOCIATED WITH T-SB-0058-13. THIS IS THE SECOND TIME WITHIN 3 MONTHS OR SO THAT I HAVE TAKEN MY 2013 TOYOTA TUNDRA IN FOR THIS FIX. FUEL ECONOMY DROPS ON AVERAGE OF 30-40%. TOYOTA REFUSE TO ACKNOWLEDGE THAT THIS IS AN ISSUE, AND IS REFUSING TO COVER CO…

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TOYOTA DEALER AND TOYOTA TECHNICAL SUPPORT ARE UNABLE TO FIX THE PROBLEM ASSOCIATED WITH T-SB-0058-13. THIS IS THE SECOND TIME WITHIN 3 MONTHS OR SO THAT I HAVE TAKEN MY 2013 TOYOTA TUNDRA IN FOR THIS FIX. FUEL ECONOMY DROPS ON AVERAGE OF 30-40%. TOYOTA REFUSE TO ACKNOWLEDGE THAT THIS IS AN ISSUE, AND IS REFUSING TO COVER COSTS ASSOCIATED WITH FIXING THIS RECURRING PROBLEM. THIS HAS BEEN STATED AS A SOFTWARE GLICHE, AND THERE ARE NO PARTS TO REPLACE. HARD STARTS, ROUGH IDLE, AND REDUCTION IN FUEL ECONOMY CAN ONLY BE FIXED BY REPROGRAMMING THE ECM. DEALERSHIP IS SAYING THERE IS NOTHING THAT TOYOTA IS WILLING TO DO. THIS ISSUE IS IMPACTING THOUSANDS OF OWNERS, AND THE ONLY RESOLUTION TOYOTA HAS IS TO FLASH THE ECM. IF THIS IS A SOFTWARE ISSUE I WOULD EXPECT THAT TOYOTA ISSUE A RECALL TO ADDRESS THIS PROBLEM SINCE IT HAS BEEN ONGOING FOR MULTIPLE YEARS OF THIS ENGINE COMBINATION. THEY KNOW IT'S A PROBLEM, BUT ARE NOT DOING ANYTHING TO ADDRESS IT. I HAVE LOGGED MULTIPLE CALLS IN TO TOYOTA FOR THIS PROBLEM, BUT HAVE RECEIVED NO FOLLOW UP CONTACTS.

NHTSA ODI #11076846

Mileage unknown · Jan 30, 2018
Steering

VIBRATETION ON THE STEERING WHEEL

NHTSA ODI #11065858

25,496 miles · Jan 22, 2018
Engine

CAM TOWER GASKETS (RIGHT AND LEFT) LEAKING @ 25,000 MI/5 YEARS ON EXHAUST MANIFOLD CAUSING SMOKE AND A FIRE HAZARD. TRUCK WOULD NOT PASS MAINE STATE INSPECTION BECAUSE OF THE OIL LEAK.

NHTSA ODI #11064189

55,000 miles · Nov 30, 2017
Steering

I TOOK MY 2013 TOYOTA TUNDRA IN FOR A ROUTINE 55,000 MILE SERVICE AND THEY INFORMED ME THAT THE STEERING RACK IS FILLING WITH FLUID AND I COULD HAVE IT SIEZE UP ON ME WHILE DRIVING. I PURCHASED ALL WARRANTIES GOOD UNTIL 2020 BUT THEY FEEL THIS DESIGN FLAW SHOULD BE COVERED BY ME THE CONSUMER. I WAS QUOTED $3000.00+ FOR THE REPAI…

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I TOOK MY 2013 TOYOTA TUNDRA IN FOR A ROUTINE 55,000 MILE SERVICE AND THEY INFORMED ME THAT THE STEERING RACK IS FILLING WITH FLUID AND I COULD HAVE IT SIEZE UP ON ME WHILE DRIVING. I PURCHASED ALL WARRANTIES GOOD UNTIL 2020 BUT THEY FEEL THIS DESIGN FLAW SHOULD BE COVERED BY ME THE CONSUMER. I WAS QUOTED $3000.00+ FOR THE REPAIR. I BOUGHT THIS TRUCK AFTER PUTTING 100,000+ ON 2006 TUNDRA WITH NOTHING CLOSE TO THIS IS REPAIRS. WHAT IS GOING ON? THE STEERING CAN SIEZE UP, AND THIS ISN'T A RECALL? WHY WOULD I BUY ANOTHER TOYOTA? HOW DO THEY JUSTIFY LETTING THIS LEVEL OF A SAFETY ISSUE TO JUST DRIVE OUT OF THE DEALERSHIP AND SAY IT'S YOUR PROBLEM?

NHTSA ODI #11051621

46,358 miles · Oct 31, 2017
Exterior LightingUnknown Or OtherCrash

VEHICLE SURGES/JUMPS FORWARD WHEN THE GAS PEDAL IS BARELY TOUCHED FROM THE STATIONARY/STOP POSITION WHILE IN DRIVE. I WAS MOVING THE VEHICLE ABOUT 2FT.THIS PROBLEM CAUSED PROPERTY DAMAGE THIS MORNING. THIS VEHICLE HAS HAD THIS PROBLEM FROM DATE OF PURCHASE. I REPORTED THIS TO TOYOTA IN 2013. (2ND PROBLEM,) THIS VEHICLE GOES UP…

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VEHICLE SURGES/JUMPS FORWARD WHEN THE GAS PEDAL IS BARELY TOUCHED FROM THE STATIONARY/STOP POSITION WHILE IN DRIVE. I WAS MOVING THE VEHICLE ABOUT 2FT.THIS PROBLEM CAUSED PROPERTY DAMAGE THIS MORNING. THIS VEHICLE HAS HAD THIS PROBLEM FROM DATE OF PURCHASE. I REPORTED THIS TO TOYOTA IN 2013. (2ND PROBLEM,) THIS VEHICLE GOES UP TO 2500 RPMS WHEN I TURN DOWN THE NEXT STREET WHICH HAS A SLIGHT DECLINE BUT THE SPEED DOESN'T INCREASE. THIS SEEMS TO HAPPEN IN THE MORNING WHEN IT IS FIRST USED. I THINK THIS COULD BE A DEFECTIVE COMPUTER MODULE FOR BOTH PROBLEMS. (3RD) PROBLEM THE INSTRUMENT PANEL CAN NOT BE READ ON A SUNNY DAY, YOU DON'T KNOW HOW FAST YOU ARE GOING OR HOW MUCH FUEL YOU HAVE, ETC. THE WHOLE PANEL COULD BE DEFECTIVE. I REPORTED THIS PROBLEM TO TOYOTA IN 2013, THEY DID NOT SHOW ANY INTEREST IN THESE PROBLEM

NHTSA ODI #11041704

Official recalls

5

21V920000 · Steering:hydraulic Power Assist System; Steering:rack And Pinion

Nov 23, 2021

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.

Consequence & remedy

Consequence: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.

Additional source detail variants (2)

Steering:hydraulic Power Assist System

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.

Consequence: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.

Steering:rack And Pinion

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.

Consequence: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.

17V311000 · Wheels:lugs/nuts/bolts/studs

May 11, 2017

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2017 Toyota Tundra and Sequoia vehicles accessorized with Southeast Toyota accessory 20-inch Rockstar wheels installed by Southeast Toyota or a Southeast Toyota dealer. The Rockstar wheels were installed with lugnuts that may crack and detach.

Consequence & remedy

Consequence: Lugnuts that crack and detach may cause the wheels to separate from the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners, and dealers will install new replacement lugnuts, free of charge. The recall began June 23, 2017. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17A.

14V429000 · Wheels:lugs/nuts/bolts/studs

Jul 16, 2014

Gulf States Toyota, Inc. (GST) is recalling certain model year 2013-2014 Toyota Tundra vehicles modified by GST as part of certain vehicle packages to be equipped with a combination of non-Toyota-brand 20-inch alloy wheels and chrome plated lug nuts. The coating on the lug nuts may give, causing the lug nuts to loosen or the wheel studs to fracture.

Consequence & remedy

Consequence: If the lug nuts loosen, or the wheel studs fracture, the wheel may separate from the vehicle, increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will replace 20 lug nuts and torque them to specification, free of charge. The recall began in August 2014. Owners may contact GST customer service at 1-800-444-1074.

13V123000 · Equipment:other:labels

Apr 9, 2013

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.