2003 Toyota Tacoma

WE BOUGHT OUR 2003 TACOMA BRAND NEW FROM THE DEALER IN 2003, EXPECTING THIS TO BE A 30-YEAR INVESTMENT. WE HAVE KEPT UP ALL MAINTENANCE ON THIS TRUCK WITH OUR MECHANIC. HE CHECKED IT LAST YEAR AND FOUND NO ISSUES WITH THE FRAME OTHER THAN SOME NORMAL RUST. LAST WEEK WE TOOK IT TO HIM BECAUSE THE CHECK ENGINE INDICATOR WAS ON, AND HE DISCOVERED THAT OUR FRAME WAS COMPLETELY RUSTED THROUGH WITH HOLES IN THE DRIVER'S SIDE. HE DEEMED IT COMPLETELY UNSAFE TO DRIVE AND RECOMMENDED THAT IT BE TOWED TO THE DEALER BECAUSE THE FRAME WAS NEAR THE POINT OF BREAKING IN HALF. WE NEVER RECEIVED ANY NOTICES FROM TOYOTA. WE PERFORMED ALL RECALLS THEY ISSUED. AFTER AN ONLINE SEARCH, WE DISCOVERED THE EXTENT OF THIS FRAME ROT PROBLEM OVER MANY TOYOTA TRUCKS. WHEN WE CALLED TOYOTA CORPORATE, THEY DISMISSED US AND TOLD US THAT WE WERE OUT OF LUCK RECEIVING ANY HELP OR COMPENSATION FOR THIS DEFECT BECAUSE WE HAD MISSED DEADLINES ON A CLASS ACTION SUIT AND ALSO THAT THERE WAS AN EXTENDED WARRANTY ISSUED ONLY FOR SOME TACOMAS IN CERTAIN COLD WEATHER STATES. WE WERE NEVER NOTIFIED OF ANY OF THIS INFORMATION AND HAVE LIVED AT THIS SAME ADDRESS WITH THE SAME CONTACT INFORMATION SINCE THE TIME OF PURCHASE. WE WENT TO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY ALSO COMPLETELY DISMISSED US, TELLING US THAT IT WAS OUT OF THEIR HANDS AND WE COULD TRY TO CONTACT CORPORATE TO JOIN ALL THE OTHER TRUCK OWNERS WITH THIS FRAME ROT PROBLEM AND TRY TO SEE IF THEY MIGHT HELP US. THIS TRUCK HAS ONLY 37,479 MILES. AS MUCH AS I'M DEVASTATED THAT WE ARE NOW OUT MANY THOUSANDS OF DOLLARS BECAUSE OF TOYOTA'S UNSCRUPULOUS POLICIES, I'M MORE ANGRY THAT THEY KNOWINGLY HAVE PUT MILLIONS OF LIVES IN JEOPARDY BY COVERING UP THIS DANGEROUS PROBLEM. HOW MANY MORE VEHICLES ARE CURRENTLY ON THE ROADS EVERY DAY WITH THE RISK OF RIPPING IN HALF AND KILLING INNOCENT PEOPLE? THIS PROBLEM MUST BE FIXED PLEASE!

ENGINE WARNING LIGHT CAME ON WHILE DRIVING EARLY MORNING 9/7/18. RETURNED HOME AND CALLED LOCAL MECHANIC, SUPREME AUTOMOTIVE. MADE AN APPOINTMENT AND TOOK THE TRUCK IN TO HAVE THE PROBLEM DIAGNOSED. CALLED LATER TO TELL ME FRAME RUST WAS TOO BAD TO REMOVE CERTAIN BOLTS TO TEST EXHAUST SENSORS. UNABLE TO CALCULATE A REPAIR ESTIMATE. SINCE I HAD SOME EXPERIENCE WITH A 1999 TACOMA THAT HAD EXTENSIVE FRAME RUST, WHICH TOYOTA RECALLED AND EVENTUALLY BOUGHT BACK, I DECIDED TO CALL TOYOTA BEFORE ANYTHING ELSE. I WAS TOLD BY TOYOTA THAT THE ORIGINAL OWNER OF MY TACOMA HAD RESPONDED TO A 2009 CORROSION RECALL NOTICE. THE UNDERCARRIAGE HAD BEEN TREATED. I BOUGHT THE TRUCK FROM FOX TOYOTA IN SPRING 2011 AFTER MY 1999 WAS DEEMED UNSAFE. NONE OF THE SERVICE RECORDS FOR THE 2003 INDICATED EITHER THE RECALL OR THE TREATMENT. I WAS ALSO TOLD THAT THE SO-CALLED SUBSEQUENT RECALL, OF WHICH I WAS NEVER INFORMED, EXPIRED 6/13/18. NOTIFICATION SUPPOSEDLY SHOULD HAVE REACHED ME THROUGH THE CALIFORNIA DMV, EVEN THOUGH THE TRUCK ORIGINATED IN MICHIGAN. HAD I RECEIVED NOTICE I WOULD HAVE RESPONDED IMMEDIATELY, AS I HAD WITH THE 1999 TACOMA.

MY TRUCK HAD A RECALL THAT EXPIRED OCT 2017 BUT I DIDN'T FIND OUT ABOUT IT TILL RECENT WHILE DOING SOME REPAIRS THE FRAME FROM THE CAB BACK IS COMPLETELY ROTTED AWAY TO THE POINT THAT IT IS UNSAFE TO DRIVE SO NOW I HAVE A VEHICLE THAT IS IN EXCEPTIONAL SHAPE BUT CANT FIX OR SELL I THINK THAT A DEADLINE ON SAFETY IS WRONG AND I SHOULD BE COMPENSATED WHAT THE TRUCK IS WORTH

WE BOUGHT A 2003 TOYOTA TACOMA IN 2015 AND IT APPARENTLY HAD A RECALL FOR THE FRAME IN 2014 BUT THE PREVIOUS OWNER DID NOT GET IT FIXED SO WE ARE NOW STUCK WITH A TRUCK WE CAN'T DRIVE AND WE STILL OWE 14 PAYMENTS ON IT.I CALLED TOYOTA AND APPARENTLY THE WARRANTY JUST EXPIRED IN APRIL AND WE'VE NEVER GOT A LETTER ABOUT ANY RECALLS OR WARRANTYS SO WERE STUCK WITH A PIECE OF JUNK WE CAN'T DRIVE.SOMETHING NEEDS TO BE DONE BECAUSE WE CAN'T AFFORD TO HAVE IT FIXED OUT OF POCKET.

ROTTED FRAME AND NEVER RECEIVED VOLUNTARY NOTICE ABOUT THIS AND COMPANY IS NOT SUPPORTING THEIR VOLUNTARY NOTIFICATION EXPLAINED THAT I NEVER RECEIVED IT THEY TOLD ME IT HAD EXPIRED BY 23 DAYS THE VEHICLE IS UNSAFE CANNOT DRIVE IT I ONLY FOUND OUT ABOUT THE FRAME WHEN IT WENT TO BE INSPECTED AND FAILED . HOW DID TOYOTA GET AWAY WITH SELLING SUCH AN INFERIOR AND BEING ALLOWED TO BE DRIVEN ON OUR ROADS .I WOULD LIKE TO KNOW IF YOUR DEPARTMENT COULD HELP I UNDERSTAND THAT THOUSANDS OF OTHER TOYOTA TRUCK OWNERS ARE IN THE SITUATION . SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

THIS VEHICLE HAS SERIOUS RUST IN THE FRAME, THE STRUCTURAL COMPOSITION OF THE FRAME IS SO BAD THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE. IN THE PHOTO THAT I ATTACHED YOU CAN SEE THAT THE REAR LEFT LEAF SPRING HAS PROTRUDED INTO THE FRAME. I DO NOT BELIEVE THERE IS CURRENT RECALL PROGRAM TO REPLACE THE FRAME AND I BELIEVE THIS IS COMMON ISSUE THAT NEEDS TO BE ADDRESSED. A 15 YEAR OLD VEHICLE SHOULD NOT HAVE STRUCTURAL ISSUES UNDER NORMAL DRIVING CONDITIONS AND I BELIEVE I SHOULD BE COMPENSATED.

THE FRAME ON MY TACOMA HAS ROTTED BEYOND REPAIR, OVER 6" GAPING HOLES IN THE MAIN FRAME NEAR THE SUSPENSION MOUNTS. THE REAR LEAF SPRINGS ARE BOWED OVER AS WELL! I WAS NEVER NOTIFIED OF ANY RECALLS BY TOYOTA. I CONTACTED TOYOTA TO HAVE IT LOOKED AT. THEY REFUSED AT 1ST THEN AQCCEPTED IT AT THE WHITBY TOYOTA DEALER. THE RESULTS WERE THAT TOYOTA WAS WILLING TO INSTALL AN UPGRADED SPARE TIRE CARRIER & NOTHING MORE!