2003 Toyota Tacoma

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE THE VEHICLE WAS COASTING INTO A FUEL STATION, THE FRONT PASSENGER SIDE BALL JOINT DETACHED FROM THE TIRE INDEPENDENTLY AND WITHOUT AN IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO TOYOTA OF WHITTIER (LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, (562) 222-5386). THE DEALER DIAGNOSED THAT THE BALL JOINT BECAME LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION) IN 2005. THE MANUFACTURER PROVIDED CASE NUMBER: 1902250627. THE CONTACT STATED THAT THE RECALL REPAIR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT FOUND A HOLE ON THE SUBFRAME. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE OF THE SUBFRAME WAS RUSTED AND CORRODED AND A 2 1/2 FOOT HOLE WAS PRESENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 172,000. *JS

THE REAR BRAKE LINES THAT CONNECT OVER THE REAR AXLE RUSTED INTO AND CAUSED THE BRAKE FLUID TO LEAK FROM THE BRAKING SYSTEM. WHEN THE TRUCK WAS TAKEN INTO A LOCAL SERVICE CENTER FOR REPAIR TO THE BRAKES THE SERVICE CENTER REPRESENTATIVE INFORMED ME THAT THEY COULD NOT REPAIR THE BRAKE LINES BECAUSE THE FRAME WAS RUSTED SO SEVERELY THAT IF PUT ON A LIFT THE FRAME WOULD FALL APART AND THE TRUCK WOULD BREAK IN HALF. THE SERVICE CENTER DETERMINED ALSO THE TRUCK WAS NOT SAFE TO DRIVE. SERVICE RECORDS AT THE DEALERSHIP ARE ON FILE WHERE THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR INSPECTION OF THE FRAME AND REPORTED THE TRUCK DID NOT HAVE A RUST ISSUE AS DESCRIBED IN THE LETTERS I RECEIVED AND HEEDED THE WARNING TO HAVE THE TRUCK INSPECTED.

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED BY A MECHANIC WHO INDICATED THAT THE VEHICLE WOULD NOT PASS INSPECTION DUE TO EXTENSIVE RUST AND CORROSION OF THE FRAME. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS FOR THE FRAME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER CONTACTED THE DEALER ON 12/17/18 REPRESENTATIVE STATED NOTIFCATION WAS MAILED W/O A RESPONSE. CONSUMER STATED NO NOTIFICATION WAS SENT, REPRESENTATIVE STATED SHE WOULD GET BACK TO THE CONSUMER ON 12/18/18 BUT NEVER DID.*JB

WE BOUGHT A 2003 TOYOTA TACOMA IN A PRIVATE SALE. UPON INSPECTION THE FOLLOWING DAY WE REALIZED THERE WAS A LARGE AMOUNT OF RUST AND ACTUAL HOLES IN THE FRAME. MY FIANC AND I REACHED OUT TO THE PREVIOUS OWNER WHO REFUSED TO SPEAK WITH US. I CONTACTED A LOCAL TOYOTA DEALER TO SEE IF I COULD OBTAIN SERVICE RECORDS AND I WAS ABLE TO OBTAIN THE RECORD WHERE THE IMAGES OF THE FRAME WAS SENT TO HEADQUARTERS FOR THE FRAME REPLACEMENT. I CALLED TOYOTA CUSTOMER SERVICE AND TOLD THEM WHAT HE HAPPENED, THEY CONFIRMED A FRAME REPLACEMENT WAS APPROVED BUT THE PREVIOUS OWNER HAD ISSUES WITH THE TITLE AND IT PUSHED IT OUTSIDE OF THE WARRANTY EXTENSION BY THE TIME IT WAS FIXED. TOYOTA REFUSES TO HONOR IT, THE REPRESENTATIVE ACTUALLY SAID 'YOU SHOULDN'T HAVE BOUGHT A VEHICLE THAT WAS SO OLD'. I WAS APPALLED. THEY OFFERED NO AID, NO DISCOUNT. ALL SHE SAID WAS THAT WE SHOULDN'T DRIVE THE VEHICLE IN IT'S CONDITION. MY FIANC HAS NO CHOICE AND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH HIS NEPHEW WHEN HE LOST THE BREAKS (DUE TO THE RUSTED DUST SHIELD SLICING THE BRAKE LINE) AND HAD TO SWERVE OFF THE ROAD TO AVOID AN ACCIDENT AT 65 MILES PER HOUR. NOW HE IS MISSING WORK BECAUSE WE ONLY HAVE ONE VEHICLE. I AM COMPLETELY BAFFLED BY TOYOTA AND THEIR CUSTOMER SERVICE DEPARTMENT. WE SPEND ALL OF OUR SAVINGS ON THIS VEHICLE AND THEY BASICALLY TOLD US TOO BAD.

WE BOUGHT THIS TRUCK IN 2015 AND WAS NEVER INFORMED OF ANY RECALLS.WE FOUND OUT ABOUT THE FRAME RECALL WHEN IT BROKE.IT ALSO HAS 5 OTHER RECALLS WHICH WE WERE NEVER INFORMED ON THOSE EITHER SO WHEN I CALLED TOYOTA THEY SAID THE FRAME RECALL AND THE FRAME WARRANTY HAD BOTH EXPIRED BECAUSE THE PREVIOUS OWNER DIDN'T MAKE GOOD ON THE RECALL LETTER HE RECEIVED BUT MAYBE HE NEVER RECEIVED ONE BECAUSE I KNOW WE NEVER DID ON ANY OF THE 6 RECALLS AND WE STILL HAVEN'T EVEN AFTER CALLING THEM.WE ARE STILL PAYING ALMOST $400 A MONTH AND STILL HAVE 13 PAYMENTS LEFT AND WE CANT EVEN DRIVE IT.I WOULD SAY IF TOYOTA NEVER SENT OUT THE LETTERS THEN THAT'S NOT OUR FAULT AND THEY SHOULD MAKE GOOD ON THE RECALLS AND FIX THEM INCLUDING THE FRAME REPLACEMENT WHICH IS THEIR FAULT DUE TO A MAUFACTUIRING MESS UP.

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FRAME WAS FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.