1999 Toyota Tacoma

ON MARCH 26, 2014, I LEARNED BY WORD OF MOUTH ABOUT THE RUST CORROSION PROBLEM WITH TOYOTA TACOMA'S. ON THAT DAY I CONTACTED TOYOTA TO VERIFY THE INFORMATION I RECEIVED. I WAS TOLD BY TOYOTA ABOUT THE "RUST CORROSION PROGRAM" AND THAT MY TACOMA WOULD NEED TO BE INSPECTED AND THAT I HAD UNTIL SEPT. 2014 TO GET THIS COMPLETED, AS THAT IS WHEN THE PROMOTION EXPIRED FOR MY TRUCK. I WAS ALSO TOLD THAT A LETTER NOTIFYING ME WENT OUT IN 2008 AND I WAS PROVIDED THE ADDRESS IT WAS SEND, WHICH WAS NOT THE ADDRESS WHERE MY TRUCK WAS REGISTERED IN 2008. THUS I DID NOT RECEIVE ANY INFORMATION FROM TOYOTA ABOUT THE PROGRAM. ON APRIL 14, 2014, THE FRAME ON MY 1999 TOYOTA TACOMA WAS INSPECTED BY A TOYOTA DEALERSHIP. UPON COMPLETION OF THE INSPECTION, IT WAS DETERMINED THAT MY TACOMA WAS "UNSAFE" TO DRIVE DUE TO A LARGE RUST HOLE ON THE FRAME FROM THE LEFT SIDE OF THE FUEL TANK TO THE REAR OF THE TANK. WHEN I REPORTED THIS INFORMATION TO TOYOTA THEY TOLD ME THAT THE PROMOTION HAD EXPIRED FOR MY TRUCK. I REFERENCED THE INFORMATION THAT I INITIALLY RECEIVED FROM TOYOTA AND THEY INFORMED ME THAT THE INFORMATION THAT I RECEIVED WAS WRONG AND THAT THEY WERE UNABLE TO DO ANYTHING FOR ME. I TOLD THEM THAT I HAD NEVER RECEIVED ANY INFORMATION FROM TOYOTA REGARDING THE RUST ISSUE, SO HOW WOULD I KNOW TO DO ANYTHING. THEY TOLD ME THAT THEY WERE "SORRY" AND THEY COULDN'T DO ANYTHING ABOUT IT. I CONTACTED THE EXECUTIVE OFFICES AND AGAIN WAS TOLD THERE WAS NOTHING THAT COULD BE DONE AND THEY WERE SORRY. SO NOW I HAVE AN UNSAFE TRUCK AND TOYOTA IS NOT WILLING TO DO ANYTHING ABOUT IT. *JS

WHILE BREAKING SLOWLY COMING TO A STOP , I LOST MY ALL MY BREAK CONTROLS. FORTUNATELY I WAS ABLE TO STOP THE VEHICLE WITH NO FATALITIES. THE TOW TRUCK BROUGHT ME TO MY MECHANICS FACILITY AND INDICATED THAT THE TRUCKS STEEL FRAME AND PARTS RECEDED BACKWARDS PLACING PRESSURE ON BREAK LINES UNDER TRUCK TO SNAP. HE SHOWED ME THAT RUSTING OF THE FRAME CAUSED THE PROBLEM. THE CARRIAGE MOVED BACK BY 4" DUE TO RUSTING AND DETERIORATION. I CALLED TACOMA CUSTOMER SERVICE AND THEY SAID NOTHING CAN BE DONE TO HELP PAY FOR MY EXPENSES. IT'S COSTING ME $1,750 TO REPLACE FRAME AND REPAIR DAMAGES TO BREAKS AND OTHER COMPONENTS. *TR

TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED WHILE HAVING HIS VEHICLE INSPECTED HE WAS MADE AWARE THAT THE FRAME HAD FRACTURED AS A RESULT OF CORROSION. THE TECHNICIAN STATED THAT WELDING WAS NOT AN OPTION TO REPAIR THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. *TR

WE OWN A 1999 TOYOTA TACOMA WITH THE RUSTED FRAME RECALL. WE HAD IT INSPECTED IN 2008 AT RICK HENDRICK TOYOTA IN FAYETTEVILLE, NC IT HAD SURFACE RUST BUT THEY SAID NOTHIN TO WORRY ABOUT. IT IS NOW 2014 AND THE DRIVERS SIDE REAR LEAF SPRING FRONT MOUNT ROTTED RIGHT OFF AND THE FRAME IS CRACKED RIGHT THROUGH. TOYOTA WILL NOT HONOR THE FRAME REPLACEMENT EVEN THOUGH THE INSPECTION WAS DONE IN 2008 AND THEY FOUND NOTHING WELL I HAVE PICTURES OF NOTHING LEFT OF MY TRUCKS FRAME AND NOT IT TOTALLY UNSAFE TO DRIVE . WHAT CAN I DO WITH TOYOTA NOT KEEPING ME AND MY FAMILY SAFE ? *TR

I PURCHASED A 1999 TOYOTA TACOMA IN 8/2000. THE VEHICLE HAD A BLOWN ENGINE THAT HAD BEEN REPLACED AND HAD BEEN INVOLVED IN A MINOR ACCIDENT. I BOUGHT IT FROM A LOCAL AUTO-BODY SHOP FOR $10,500 WHERE IT HAD BEEN REPAIRED. I HAVE MADE MY LIVING WITH THIS TRUCK AND HAVE PUT OVER 200 K MILES ON IT WITH NO MAJOR REPAIRS. IT HAS BEEN TROUBLE-FREE AND I HAD NO THOUGHTS OF REPLACING IT. IN OCTOBER 2008, I TOOK THE TRUCK TO A TOYOTA DEALER TO BE INSPECTED FOR RUST, ON THE ADVICE OF AN FRIEND. NO RUST PERFORATION WAS FOUND. IN AUGUST 2011 I RECEIVED A LETTER FROM TOYOTA ENCOURAGING ME TO HAVE THE TRUCK RE-INSPECTED FOR FRAME RUST. I DID THIS ON 12/30/2011. THIS TIME THEY FOUND RUST ON THE DRIVER'S SIDE, ON THE INSIDE OF THE FRAME. THE DEALER TOLD ME THAT I COULD NOT DRIVE THE TRUCK WITHOUT SIGNING A WAIVER AND THAT THE TRUCK WAS ELIGIBLE FOR TOYOTA'S REPURCHASE PROGRAM. I WAS GIVEN A RENTAL VEHICLE PAID FOR BY TOYOTA. ON 1/5/2012 I WAS TOLD THE TRUCK DID NOT QUALIFY FOR THE REPURCHASE PROGRAM BECAUSE IT HAD A SALVAGE TITLE AND TO PICK IT UP BY THE END OF THE DAY. I HAVE LOST A VEHICLE WITH NO COMPENSATION AND NO RECOURSE WITH TOYOTA. THERE IS NO RELATIONSHIP BETWEEN THE FACTS THAT RESULTED IN MY TRUCK HAVING A SALVAGE TITLE AND THE FRAME RUST. TOYOTA ISN'T INTERESTED IN ENTERTAINING THE MERIT OF MY CLAIM, PERIOD. PLEASE HELP ME. I DON'T KNOW WHAT TO DO. *TR

I HAVE A 1999 TOYOTA TACOMA WHICH ONLY HAS 30,000 MILES ON IT AND TOOK IT IN FOR AN OIL CHANGE TO FIND OUT THE SERVICE DEPARTMENT HAD PUT A HAMMER THROUGH THE FRAME WHERE IT HAD RUSTED OUT. NOW THE DEALER HAS MY TRUCK AND SAID THAT IT IS NOT GOING TO BE ABLE TO BE REPAIRED BECAUSE THEY DO NOT MAKE THIS FRAME ANYMORE. I HAVE TAKEN GREAT CARE OF MY TRUCK ONLY TO FIND OUT THAT TOYOTA IS ONLY GOING TO GIVE ME 150% BB VALUE DUE TO THERE FAULTY FRAME. THIS IS NOT THE CONSUMERS ERROR AND SHOULD NOT HAVE TO HELD WITH THE COST OF THERE FAULTY PRODUCT. *TR

TL* THE OWNS A 1999 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHEN HE WAS ADVISED THAT THE FRAME WAS COMPLETELY RUSTED. THE DEALER TOOK PICTURES OF THE FRAME AND CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD PROVIDE NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THE REAR PASSENGER SIDE OF THE FRAME WAS SEVERELY DAMAGED WHICH RESULTED IN A LARGE HOLE DUE TO THE RUST CORROSION. THE MANUFACTURER ISSUED A VOLUNTARY RECALL PERTAINING TO THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE PHOTOGRAPHS WERE TAKEN OF THE FRAME. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER THE FRAME DAMAGE WAS BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE CONTACT STATED THERE WERE NO RESOLUTIONS WITH THE DEALER OR MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 211,753. UPDATED 09/15/11 *BF UPDATED 12/13/11

TL* THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO HIS SUBMITTED EMAIL: SEVERAL WEEKS AGO, I RECEIVED A LETTER FROM TOYOTA USA STATING THEIR SERVICE CAMPAIGN ON TACOMA'S FRAMES RUSTING IN SPECIFIC COLD CLIMATES. I FOLLOWED THE INSTRUCTIONS AND CONTACTED A-1 TOYOTA IN NEW HAVEN, CT WHERE THEY INSPECTED MY TRUCK. THE SERVICE MANAGER TOLD ME THAT THE FRAME LITERALLY SAGGED AT THE RUST PENETRATION POINTS WHILE ON THE LIFT. THEY GAVE ME A LOANER CAR THE NEXT DAY AND SAID THEY WILL CONTACT ME REGARDING PURCHASING THE TRUCK BACK BECAUSE THE FRAME RUST WAS SO BAD. ANOTHER COUPLE OF DAYS PASSED AND I RECEIVED A PHONE CALL FROM THE COMPANY (ISG) HANDLING THE PROGRAM. THEY INFORMED ME THAT AFTER THEY RAN A CARFAX AND SAW A SALVAGE TITLE IN THE PAST, THAT THEY WILL NOT HONOR THE SERVICE CAMPAIGN FOR MY TRUCK. I BOUGHT THIS TRUCK ON 6/12/07 AND PUT A LOT OF MONEY INTO HER. NOW FOR THE REALLY BIZARRE PART...... IN JAN OF 2010, I WAS FOLLOWING A LOCAL FELLOW (WHO WAS INJURED IN A MOTORCYCLE ACCIDENT YEARS AGO) ON HIS 3-WHEELED BIKE SO HE COULD REPAIR A FLAT TIRE. I HAD MY FLASHERS AND HEADLIGHTS ON AND GOING APROX 5MPH. I WAS TRYING TO PROTECT HIM AS HE RODE ALONG THE SIDE OF THE ROAD (APROX 9:00 AM). I LOOKED INTO MY REARVIEW MIRROR AND NOTICED A VOLVO XC-90 COMING UP BEHIND ME FAST. THE SPEED LIMIT WAS 30MPH AND HE WAS EASILY DOING 50. HE REAR-ENDED ME AND PUSHED MY TRUCK UP NEXT TO WHERE THE FELLOW WAS ON HIS BIKE. THE OTHER DRIVER WAS CITED FOR THE ACCIDENT. IF I WAS NOT IN MY TRUCK, BUT A SEDAN HE WOULD HAVE CAUSED SERIOUS INJURY, BUT HE ACTUALLY RODE UP UNDER MY TRUCK. THE INSURANCE COMPANY TOTALED IT AND I BOUGHT IT BACK AND HAD IT REPAIRED. A SECOND-HAND BED, SOME BODY WORK, EXHAUST ITEMS AND BUMPER WAS ALL SHE NEEDED. I HAD TO HAVE IT FLAT-BEDDED TO CT DMV FOR A FULL SAFETY INSPECTION AND TO THE DEALER FOR AIR-BAG RECERTIFICATION BEFORE I COULD EVEN RE-REGISTER IT. THE TITLE NOW STATES "REBUILT TITLE ONLY" ON IT. UPDATED 06/0611 *BF UPDATED 2/03/2012 *LN *TR