1996 Toyota Tacoma

Rear passenger frame rusted/rotted, rear passenger shock mount completely torn off frame at rust area and rear passenger leaf spring assembly cracked. Vehicle is not drivable and completely unsafe. This vehicle was recalled in May 2008 for inspection of frame rust and passed the inspection with only surface frame rust found and no rust perforation. Vehicle was recalled again in January 2012 for Limited Service Campaign for New York vehicles for Frame Rust Corrosion, which it failed with substantial corrosion and rusted through holes in the frame. This vehicle was included in this second recall, however the terms of the recall for repair or buyback only extended for 15 years from vehicle’s ‘in service date’, which in this case meant this vehicle was 5 months outside the recall window. So, Toyota included the vehicle in the recall (actually mailed the recall letter), found it had unsafe frame corrosion issues upon inspection 3 weeks after receipt of recall letter, then washed their hands and walked away indicating the ‘in service date’ was 5 months outside the recall window. Makes zero sense and terrible customer service and warranty management.

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING, THE REAR PASSENGER'S SIDE OF THE VEHICLE STARTED TO LOWER. AFTER STOPPING TO INSPECT THE VEHICLE, THE CONTACT DISCOVERED THE REAR CENTER LEAF SPRING HAD FRACTURED AND HAD ALSO PUNCTURED THE FUEL TANK CAUSING THE FUEL TO LEAK FROM THE VEHICLE. THE CONTACT INDICATED THAT THE FRACTURED LEAF SPRING WAS SEVERE RUSTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS CORRODED WITH HOLES NEAR THE REAR PASSENGER SIDE WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR THE MANUFACTURER WARRANTED FRAME REPAIR. WHEN THE CONTACT ARRIVED AT THE DEALER, THE CONTACT WAS INFORMED THAT THE FRAME WAS NOT CORRODED AND THE VEHICLE DID NOT QUALIFY FOR THE BUY BACK PROGRAM. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,310. *TT*JB

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE PASSENGER SIDE SUSPENSION SUPPORT WAS DAMAGED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 96V129000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOLSOM LAKE TOYOTA DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR BECAUSE THE FAILURE ALREADY OCCURRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 278,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY THE DEALER, THE TECHNICIAN STATED THAT THE FRAME FAILED DUE TO CORROSION. IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY IN 2011. AT THAT TIME THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE FRAME WAS FINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.