2015 Toyota Sienna

IN JANUARY 2021, WHILE SITTING IN THE DRIVEWAY AN EIGHT INCH CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS REPLACED IN SEPTEMBER 2020 AFTER PURCHASING THE VEHICLE AS A REPO. THE WINDSHIELD THAT WAS REPLACED WAS CRACKED THE ENTIRE WIDTH OF THE GLASS IN THE EXACT SAME PLACE WHERE THE NEW CRACK HAS APPEARED. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THERE IS NOT ENOUGH SUPPORT FOR THE WINDSHIELD BUILT INTO THE FRAME CAUSING THE DAMAGE TO REAPPEAR. SINCE THEN THE CRACK HAS CONTINUED UP THE WINDSHIELD AND IS NOW APPROXIMATELY 14 INCHES.

SUNROOF SPONTANEOUSLY BURST ON JUNE 6, 2018, AROUND 7:25PM, MY FAMILY AND I WERE HEADING HOME A STORE, GOING NORTH ON MO-65 AT ABOUT 65 MPH IN SPRINGFIELD, MO. JUST SOUTH OF BATTLEFIELD RD, WE HEARD A LOUD "POP" SOUND. WE THOUGHT OUR DAUGHTER HAD HIT HER METAL THERMOS AGAINST THE BACK WINDOW. WHEN WE ARRIVED HOME, HOWEVER, I HEARD A CRACKLING SOUND AND TRACED IT TO THE SUNROOF, WHICH WAS SHATTERED (LIKE A SPIDER WEB) AND BULGING AT THE TOP. SINCE THEN, AS OF 9AM THE FOLLOWING DAY, IT HAS CONTINUED TO BULGE MORE, WITH A COUPLE OF SMALL PIECES OF GLASS HAVING POPPED OUT ONTO THE TOP OF THE GLASS. IT HAS NOT YET COLLAPSED INTO THE CAR, BUT I AM LEAVING THE SUNROOF SHADE CLOSED SO THE GLASS DOESN'T FALL INTO THE CABIN. OF NOTE, THE WEATHER WAS MOSTLY SUNNY, TEMPERATURE AROUND 80F. THE SUNROOF WAS CLOSED, AS WAS THE SUNROOF SHADE. TRAFFIC WAS FAIRLY LIGHT IMMEDIATELY AROUND US. THERE WERE NO LARGE TRUCKS NEARBY. NO ROCKS OR GRAVEL WAS HITTING THE UNDERSIDE OF THE CAR, AND THERE WERE NO OTHER SOUNDS OF ANYTHING HITTING THE CAR.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, BOTH THE DRIVER AND PASSENGER SIDE VIEW MIRRORS BECAME LOOSE, WHICH CHANGED THE DRIVER'S FOCUS OF THE ROAD. BYERS TOYOTA IN DELAWARE, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT BOTH MIRRORS WOULD NEED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

SHORTLY AFTER PURCHASING THE HIGHLANDER I STARTED TO NOTICE THAT THERE IS SIGNIFICANT DISTORTION IN THE BOTTOM OF THE FRONT WINDSHIELD--TO THE POINT WHERE IT MAKES ME DIZZY! WHEN YOU PAN LEFT TO RIGHT, OR UP AND DOWN, YOUR SIGHT SEEM TO PASS A PORTION OF THE WINDSHIELD THAT DISTORTS THE FIELD OF VISION. I TOOK THE CAR IN AND THE SERVICE MANAGER PERSONALLY CHECKED IT OUT, CONFIRMED THAT THE DISTORTION EXISTS. THEY ALSO LOOKED AT ANOTHER SAME MODEL&MAKE AND HAS THE SAME ISSUE.

IT WHICH CAUSES OBJECTS ON THE ROAD TO BE MAGNIFIED. THE VEHICLE WAS TAKEN TO TOYOTA WHERE IT WAS CONFIRMED THAT THE WINDSHIELD HAD CAUSED OBJECTS IN THE ROAD TO BE DISTORTED AND MAGNIFIED AND OFFERED TO REPLACED THE WINDSHIELD WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 1142.KH