2015 Toyota Sienna

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2015 TOYOTA SIENNA. UPON STARTING THE VEHICLE, THE TRACTION INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE PLAZA TOYOTA DEALER (2721 NOSTRAND AVE, BROOKLYN, NY 11210, 347-983-5652) WHERE IT WAS DIAGNOSED WITH AN UNKNOWN WIRING FAILURE DUE TO RODENTS ENTERING THE ENGINE COMPARTMENT. THE VEHICLE OWNER HAD THE VEHICLE REPAIRED, BUT WAS UNAWARE OF THE REPAIR SPECIFICS. THE FAILURE RECURRED THREE MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING WAS DESTROYED AGAIN BY RODENTS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 16,382.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT SMOKE CAME FROM THE ENGINE COMPARTMENT AND FLAMES EMERGED DIRECTLY AFTERWARD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT'S TWO CHILDREN RECEIVED MEDICAL TREATMENT FOR SMOKE INHALATION. THE CONTACT STATED THAT THE VEHICLE HAD AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING UP A HILL, SMOKE ENTERED THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE EXTINGUISHED ON ITS OWN, BUT THE VEHICLE WAS DAMAGED EXTENSIVELY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A COLLISION CENTER TO REPAIR THE DAMAGES. THE MANUFACTURER TOWED THE VEHICLE TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 03/15/17*LJ *CN

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR FROM THE VEHICLE AND CALLED A TOW COMPANY TO TOW THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD CAUGHT FIRE. THE ENGINE WAS NOT REPLACED; HOWEVER, REPAIRS WERE MADE TO THE FAULTY ENGINE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

WHEN PULLING INTO A PARKING SPACE, THE CARE REVED AND LUNGED FORWARD, APPROXIMATELY 5 FEET WHILE THE FOOT WAS ON THE BRAKE. HAPPENED TWICE, WHEN TURNING RIGHT INTO PARKING SPACE. CALLED DEALER ABOUT INCIDENT AND THEN TOOK VAN INTO DEALER NEXT DAY. THEY CONTACT TOYOTA (CASE #152470163). TOYOTA INFORMED DEALER THAT THIS WAS NOT THAT UNCOMMON WITH SIENNA VANS. IF SOMEONE HAD BEEN IN FRONT OF THE VEHICLE AT THE TIME OF THE FIRST INCIDENT THEY WOULD HAVE BEEN INJURED. IF I HAD BEEN PARKING IN MY GARAGE I WOULD HAVE DAMAGED THE HOUSE. TOYOTA INDICATE THERE WAS NOT A REPAIR AND THAT ONE WAS NOT NEEDED AND TOLD DEALER TO RELEASE THE VEHICLE TO CUSTOMER (QUOTE). THE DEALER THOUGHT IT WAS THE COMPUTER AND THAT IT REVED THE MOTOR AUTOMATICALLY DUE TO USING AC. WE DO NOT UNDERSTAND WHY A COMPUTER CAN NOT BE PROGRAMMED TO MAKE SURE THIS DOES NOT HAPPEN - WE NO LONGER FEEL SAFE IN THE VEHICLE.

THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM THE ROAD. IT WAS FOUND THAT THERE IS AN INTERMITTENT HIGH RESISTANCE CONNECTION WITH UP TO A 9 VOLT DROP AT TIMES. DESPITE THE STEERING COLUMN BEING SWITCHED OUT AND THE PROBLEM BEING FIXED TEMPORARILY, THE PROBLEM RETURNS. THERE IS SOMETHING IN THIS VEHICLE CAUSING THE WIRING IN THE STEERING COLUMN TO SHORT OUT. NOT ONLY IS THE FLICKERING LIGHT VERY DISTRACTING CAUSING A SAFETY ISSUE WITH A POSSIBLE VEHICULAR ACCIDENT, BUT THE CHANCE OF THE FAULTY WIRING CAUSING A FIRE IS ALSO A SAFETY ISSUE. ANOTHER ISSUE THAT HAS BEEN FOUND WITH THIS VEHICLE INVOLVES THE ENGINE. WHILE SITTING AT A STOP LIGHT, THE VEHICLE'S RPM ALL OF A SUDDEN REVVED UP AND THE ENTIRE ENGINE BEGAN SHAKING. IF THE DRIVER HAD NOT HAD THEIR FOOT ON THE BRAKE AT THE TIME THIS HAPPENED, THIS COULD HAVE CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE, POSING A SAFETY ISSUE. *TR