2015 Toyota Sienna

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE POWER SLIDING DOOR WAS OPENED. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED MANUALLY. THE CONTACT WAS UNABLE TO USE THE AUTOMATIC CLOSING DOOR SYSTEM. THE CONTACT MENTIONED THAT THE ISSUE OCCURRED ON SEVERAL OCCASIONS. WHEN THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE, THE TECHNICIAN INFORMED THE CONTACT OF A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 19,000. UPDATED 05/10/17*LJ *AS

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS IN AN UNLATCHED POSITION HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE DOOR LATCH THAT WAS CURRENTLY PREPARING THE REMEDY FOR THE CONDITION. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

OUR DAUGHTER-IN-LAW RECEIVED AN INTERIM RECALL NOTICE FROM TOYOTA YESTERDAY. (SAFETY RECALL G04). APPARENTLY THERE IS A POSSIBILITY THAT THE SLIDING DOOR ON THE SIENA CAN COME OPEN WHILE THE VAN IS IN MOTION ENDANGERING THE OCCUPANTS. IN THIS CASE, THE OCCUPANTS ARE OUR FOUR YEAR GRANDSON, WHO HAS DOWN SYNDROME, AND THREE YEAR OLD GRANDDAUGHTER. TOYOTA HAS DECLINED TO DISCLOSE WHETHER THERE HAVE BEEN ANY ACCIDENTS, INJURIES OR DEATHS DUE TO THIS DEFECT. THEY ARE WORKING ON A FIX BUT DO NOT HAVE A SOLUTION. TOYOTA'S RECOMMENDATION IS TO DISENGAGE THE ELECTRONIC DOORS. WE VIEWED THAT ADDITIONAL COST OPTION AS A SAFETY AND CONVENIENCE FACTOR FOR OUR DAUGHTER-IN-LAW. SURELY, A COMPANY WITH THE RESOURCES OF TOYOTA COULD COME UP WITH A FIX CONCURRENTLY WITH THIS NOTICE! MINIVANS ARE GENERALLY DRIVEN BY FAMILIES WITH CHILDREN.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER SLIDING DOOR FUNCTIONALITY AND NEEDED TO BE MANUALLY OPERATED, AS SUGGESTED BY THE MANUFACTURER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING UP A HILL, SMOKE ENTERED THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE EXTINGUISHED ON ITS OWN, BUT THE VEHICLE WAS DAMAGED EXTENSIVELY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A COLLISION CENTER TO REPAIR THE DAMAGES. THE MANUFACTURER TOWED THE VEHICLE TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 03/15/17*LJ *CN

WHILE TRAVELING, OUR 2015 AWD TOYOTA SIENNA WITH 8K MILES CAUGHT FIRE AND WAS A TOTAL LOSS. THE VEHICLE WAS TRAVELING 45 MPH ON RT 102 NORTH IN SOUTHWEST HARBOR, ME BY THE ECHO LAKE NATIONAL PARK ENTRANCE, WHEN WE NOTICED WHITE/BROWN SMOKE IN THE REAR VIEW MIRROR. WE HAD ONLY BEEN ON THE ROAD FOR ABOUT 5 MINUTES. WE PULLED OVER AND TURNED THE CAR OFF. WHEN THE CAR CAME TO A STOP, BLACK SMOKE CAME INTO THE CABIN AND EVERYONE EVACUATED. DURING THE EVACUATION, WE NOTICED FLAMES COMING FROM THE FRONT ENGINE COMPARTMENT AS WELL AS THE UNDERSIDE OF THE VEHICLE. BY THE TIME THE SOUTHWEST HARBOR POLICE AND FIRE REACHED US, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE VEHICLE HAD BEEN DRIVING WELL THE ENTIRE TRIP. THE VEHICLE HAD BEEN SERVICED ONCE AT 5K MILES. IT IS UNKNOWN EXACTLY WHAT CAUSED THE FIRE. WE'VE FILED AN INSURANCE CLAIM WITH ARBELLA INSURANCE. THE CLAIM NUMBER IS 033734081. ALSO THE NATIONAL PARK SERVICE RANGER [XXX] FILED A REPORT [XXX] ABOUT THE INCIDENT. VIDEO OF FIRE TAKEN BY SOUTHWEST HARBOR FIRE DEPT HTTPS://WWW.FACEBOOK.COM/161511330824/VIDEOS/10153605854980825/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 11-YEAR OLD SON GOT OUT OF THE FRONT PASSENGER SIDE OF OUR STAITIONARY MINIVAN (IN PARK BUT RUNNING), FOR ME TO DROP HIM OFF FOR A CELLO LESSON. HE OPENED THE REAR PASSENGER SIDE SLIDING DOOR TO GET HIS CELLO OUT. IT WASNT OPENING EASILY, SO I ALMOST SIMULTANEOUSLY PUSHED THE BUTTON ABOVE ME ON THE CONSOLE. AT THAT POINT THE DOOR STARTED TO CLOSE ON HIM. IT DID NOT STOP CLOSING AND WAS PRESSING HIM INTO THE DOOR FRAME. I DIDN'T REALIZE WHAT WAS HAPPENING, AND HE WAS TOO SHOCKED TO SCREAM. HE WAS TRYING TO STOP IT FROM CLOSING ON HIM, BUT IT KEPT CLOSING. I EXPECTED THAT THE DOOR WOULD AUTOMATICALLY SENSE A BLOCKAGE, STOP AND OPEN BACK. HE WAS ONLY OK BECAUSE HE WAS STRONG ENOUGH TO PRESS BACK, BUT HIS HIP WAS VERY BRUISED. I FINALLY REALIZED THAT THE DOOR WASN'T OPENING, AND PRESSED THE BUTTON AGAIN ABOVE ME AND THE DOOR STOPPED. IT STRIPPED THE WIRES IN THE DOOR, AND THE AUTOMATIC DOOR IS NOW BROKEN. THE ELECTRICAL OR SENSING SYSTEM IN THIS DOOR IS FAULTY.

THE SPEEDOMETER & TACHOMETER ON THE MODEL HAS A DARK BACKGROUND WITH SMALL NUMBERS AND DOESN'T ILLUMINATE IN THE AUTO POSITION. IF THE SUN IS BRIGHT WITH GLARE OFF OTHER VEHICLES AND YOU HAVE TO WEAR SUN GLASSES THEY ILLUMINATE BUT THE ARE EITHER DIFFICULT TO SEE OR IMPOSSIBLE. THIS IS A SAFETY CONCERN, IN MY OPINION, WHILE YOU VEHICLE IS IN MOTION.

THERE WAS NO ACCIDENT OR INCIDENT. I'M TRYING TO AVOID A POTENTIAL ACCIDENT BY BEING FORCED TO SEE THE GAUGES THAT ARE ESSENTIALLY INVISIBLE WHILE DRIVING. THE STANDARD TACHOMETER AND SPEEDOMETER GAUGES IN THIS CAR HAVE DARK FACES. WHEN DRIVING ON A SUNNY DAY WITH SUNGLASSES ON, THEY ARE ALMOST IMPOSSIBLE TO SEE. THIS IS A DEFINITE SAFETY ISSUE AS ONE HAS TO LOOK VERY CLOSELY AND LONGER THAN NORMAL TO BE ABLE TO SEE ONE'S SPEED. THE OPTIONAL SE MODEL HAS THESE INSTRUMENTS WITH WHITE FACES AND WOULD BE MUCH EASIER TO SEE IN BRIGHT CONDITIONS. I FEEL TOYOTA SHOULD RETRO-FIT PROPERLY DESIGNED GAUGES TO AVOID ACCIDENTS THAT MAY OCCUR BECAUSE THE DRIVER WAS DISTRACTED BY TRYING TO SEE THE DARK GAUGES!