Water intrusion from front sunroof when vehicle is parked at a 5% grade with the nose downward. Multiple vehicles exhibit this issue. Toyota is not creating any TSB and will mot even remedy it even if we have an extended warranty. Here is a link to the discussion thread: [XXX] I have not posted on this thread but I have the ex…
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Water intrusion from front sunroof when vehicle is parked at a 5% grade with the nose downward. Multiple vehicles exhibit this issue. Toyota is not creating any TSB and will mot even remedy it even if we have an extended warranty. Here is a link to the discussion thread: [XXX] I have not posted on this thread but I have the exact same issue for years. Toyota dealerships want me to first pay $1000 in labor to pull down the headliner and test. Then ask the warranty to cover the assembly, if they don't cover it... then I am on the hook for the work. The missing seam sealer is a common issue that will not manifest inside the 3yr / 36k mile warranty. My issue started around 2020 that I noticed and every dealership would not help me other than place a large burden on me. This can impact the electrical and the airbag curtains. The issue needs to have a seal sealer added to the sunroof assembly as the fix. As a family vehicle, this is a dangerous issue for multiple occupants in a single 7 or 8 person hauler minivan. Please ask Toyota remedy this issue that has been going on for over a decade. Please ask them to stop forcing customers to have sunroofs and panoroofs... when they can't build it correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11650866
93,955 miles · Feb 1, 2023
Air BagsService Brakes, HydraulicCrashInjury
The contact called on behalf of his mother who owns a 2015 Toyota Sienna. The contact stated while his mother was driving 15 MPH, the brake pedal was depressed but failed to respond, causing the vehicle to crash into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. Both t…
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The contact called on behalf of his mother who owns a 2015 Toyota Sienna. The contact stated while his mother was driving 15 MPH, the brake pedal was depressed but failed to respond, causing the vehicle to crash into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. Both the contact's mother and the other driver received assistance from emergency units. The contact's mother sought medical assistance and was informed that she had sustained soreness in the neck muscle. The contact was unsure whether the other driver sustained any injuries. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop but was not repaired. The vehicle was then towed to the residence. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 93,955.
NHTSA ODI #11505051
7,000 miles · Jan 22, 2020
Air BagsCrashInjury
I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO…
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I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO AVOID AND BRAKE WAS NOT HELPFUL.
NHTSA ODI #11301075
Mileage unknown · Jul 9, 2019
Air BagsCrash
MY VEHICLE WAS RECENTLY STOLEN. IT WAS RECOVERED AS A CRASHED ABANDONED VEHICLE BY THE GLEN RIDGE POLICE DEPARTMENT (CASE #19-20437). THE VEHICLE SUFFERED AN APPARENT MAJOR FRONTAL COLLISION BUT THE AIRBAGS FAILED TO DEPLOY (SEE IMAGES). I AM REPORTING THIS FAILURE FOR YOUR INVESTIGATIVE REFERENCE. I HAVE NO FURTHER DETAILS A…
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MY VEHICLE WAS RECENTLY STOLEN. IT WAS RECOVERED AS A CRASHED ABANDONED VEHICLE BY THE GLEN RIDGE POLICE DEPARTMENT (CASE #19-20437). THE VEHICLE SUFFERED AN APPARENT MAJOR FRONTAL COLLISION BUT THE AIRBAGS FAILED TO DEPLOY (SEE IMAGES). I AM REPORTING THIS FAILURE FOR YOUR INVESTIGATIVE REFERENCE. I HAVE NO FURTHER DETAILS AS IT WAS NOT IN MY POSSESSION WHEN THE COLLISION TOOK PLACE.
NHTSA ODI #11230494
55,000 miles · May 2, 2017
Air BagsCrashInjury
I WAS HIT HARD DIRECTLY ON SIDE AND SIDE AIRBAGS DIDN'T DEPLOY. MY VEHICLE WAS TOTALED. MY VEHICLE WAS MOVING MAYBE 5 MILES PER HOUR AND I WAS TURNING LEFT.
NHTSA ODI #10983019
Mileage unknown · Apr 10, 2017
Air Bags
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE …
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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10971583
43,000 miles · Mar 8, 2017
Air BagsCrashInjury
I WAS TRAVELING WEST ON RT 202 (BUTLER BLVD) IN JACKSONVILLE, FL. MY SPEED WAS 65MPH AND I WAS IN THE MIDDLE LANE. I WAS DRIVING AND MY SON, CHRISTOPHER, WHO IS DISABLED WAS SITTING IN THE MIDDLE ROW CENTER IN HIS WHEELCHAIR WHICH WAS ANCHORED TO THE FLOOR BY FOUR TIE-DOWNS. A CAR TRYING TO PASS US IN THE OUTSIDE LEFT LANE HIT M…
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I WAS TRAVELING WEST ON RT 202 (BUTLER BLVD) IN JACKSONVILLE, FL. MY SPEED WAS 65MPH AND I WAS IN THE MIDDLE LANE. I WAS DRIVING AND MY SON, CHRISTOPHER, WHO IS DISABLED WAS SITTING IN THE MIDDLE ROW CENTER IN HIS WHEELCHAIR WHICH WAS ANCHORED TO THE FLOOR BY FOUR TIE-DOWNS. A CAR TRYING TO PASS US IN THE OUTSIDE LEFT LANE HIT MY VEHICLE IN THE DRIVERS SIDE REAR AND CAUSED US TO SPIN IN THE ROADWAY. AFTER WE CAME OUT OF THE SPIN WE HIT THE CONCRETE BARRIER DIVIDING THE ROADWAY. MY VEHICLE WAS TOTALED WITH EXTENSIVE DAMAGE TO FRONT AND FRAME. MY SON AND I WERE SLIGHTLY INJURED BUT NOT TREATED ON THE SCENE. MY AIRBAGS DID NOT DEPLOY? NOT THE ONES IN THE FRONT OR THE SIDE AIRBAGS DID NOT DEPLOY? THIS IS A CONVERSION ACCESSIBLE VEHICLE THAT HAS BEEN ALTERED FROM THE ORIGINAL. I HAVE RE-PURCHASED THE SAME TYPE OF VEHICLE AND I WANT TO BE SURE THAT THE AIRBAGS ARE WORKING? TOYOTA HAS ALREADY PULLED THE "BLACK BOX" AND STARTED THEIR INVESTIGATION. I JUST WANT TO BE SURE THAT I GET THE "TRUE" CAUSE OF WHY THE AIRBAGS DID NOT DEPLOY?
NHTSA ODI #10959516
3,000 miles · Jul 20, 2016
Air Bags
THE AIRBAG ON/OFF INDICATOR STAYS OFF EVEN WHEN AN ADULT IS SITTING ON THE PASSENGER SEAT. THE ISSUE IS NOT THERE IN MY 2014 TOYOTA CAMRY. THE DEALER KOONS TOYOTA VERIFIED THAT SENSOR IS REGISTERING CORRECT WEIGHT. THE DEALER STATES THAT TOYOTA DOES NOT TELL THEM THAT AT WHAT WEIGHT THE AIRBAG SHOULD TURN ON. THE DEALER'S TEST …
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THE AIRBAG ON/OFF INDICATOR STAYS OFF EVEN WHEN AN ADULT IS SITTING ON THE PASSENGER SEAT. THE ISSUE IS NOT THERE IN MY 2014 TOYOTA CAMRY. THE DEALER KOONS TOYOTA VERIFIED THAT SENSOR IS REGISTERING CORRECT WEIGHT. THE DEALER STATES THAT TOYOTA DOES NOT TELL THEM THAT AT WHAT WEIGHT THE AIRBAG SHOULD TURN ON. THE DEALER'S TEST WEIGHT OF 66LB "ON THE SEAT" DID NOT TURN IT ON. THE DEALER TEST REPORT IS ATTACHED. THANKS
NHTSA ODI #10886060
54,000 miles · Jun 1, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINE…
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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Consequence & remedy
Consequence: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Consequence & remedy
Consequence: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
Remedy: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Consequence & remedy
Consequence: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Consequence & remedy
Consequence: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Remedy: GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 15R1.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Sienna vehicles manufactured September 1, 2014, to April 13, 2015 and equipped with overhead entertainment accessories installed by SET. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Consequence & remedy
Consequence: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Remedy: SET will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began on May 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET15B.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Sienna vehicles manufactured September 2, 2014, to November 25, 2014. In the event of a crash that necessitates the deployment of the curtain shield airbag (CSA), the second row overhead assist grips may detach.
Consequence & remedy
Consequence: If the assist grip detaches due to CSA deployment, the grip may strike a vehicle occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will modify the headliner near the second row overhead assist grip, free of charge. The recall began on January 15, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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