2025 Toyota Sienna Hybrid

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer declined a buyback. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that there was no time frame for when parts would become available. The contact had not experienced a failure.

Toyota has issued a recall for the 2025 Sienna Mini Vans: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. This recall was initiated in October 2025, not notifying customers until December of 2025. I was riding around with my young children in these unsafe seats for two months before notified. The dealership is giving me a loaner but it is not large enough or adequete for my family. Toyota continues to list "remedy not yet available" when I go to check on the status. The problem has not been reproduced because they are just not to be sat it which in turn means, I cannot use the vehicle. My vehicle has not been inspected by the dealer or service center as there is no remedy. There wer not any warning lamps that appeared due to this issue.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. A local dealer was contacted; however, no assistance was provided. A second local dealer was contacted, Palm Beach Toyota (200 S Congress Ave, West Palm Beach, FL 3340); and a loaner vehicle was provided. The vehicle was not diagnosed or repaired because parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact reached out to a local dealer, who provided a loaner vehicle; however, the vehicle was not diagnosed or repaired. Additionally, the loaner was not comparable to the vehicle. The manufacturer was contacted and confirmed that parts for the recall repair were not yet available. No additional assistance or timeline for the repair was provided. During a follow-up attempt, the contact was unable to reach the manufacturer and was directed to voicemail. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.