2025 Toyota Sienna Hybrid

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The contact stated that the manufacturer had enough time to manufacture the parts. The manufacturer was contacted, and a case was filed. In addition, the contact requested a buyback. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I purchased a 2025 Toyota Sienna in May 2025 for use as a family vehicle. In December 2025, I received a safety recall notice from Toyota regarding a weld defect affecting the second-row seat. The recall letter explicitly instructs owners not to use the second-row seat due to a safety risk. This seat is where my daughters normally sit when we travel. Currently, Toyota has informed me that there is no available repair remedy, and they cannot provide a timeline for when the issue will be resolved. Because of this recall: •The vehicle cannot be safely used as intended to transport my family. •The manufacturer has acknowledged a safety defect affecting passenger seating. •I am still making loan payments on a vehicle that cannot be fully or safely used. Toyota has provided a rental car, but this is not a long-term solution and does not resolve the underlying safety issue. I am concerned about the structural integrity of the seat weld and the potential risk of seat failure during a crash, which could seriously endanger passengers. Given that this is a family vehicle designed to transport multiple passengers, the inability to use the second-row seat significantly impacts the safety and usability of the vehicle. I am submitting this complaint to request oversight regarding this recall and the lack of an available remedy. Toyota case number: 260211003481 Toyota has stated that no repair is currently available, and owners must wait until a future remedy is developed. I requested a replacement of the vehicle directly to Toyota.

Toyota has instructed owners not to use the second-row seats until a repair becomes available. As a result, the vehicle cannot be safely used for its intended purpose. I am a parent of three children, including an infant who requires a rear-facing car seat. Without the ability to use the second-row seats, the vehicle is unusable for my family. The vehicle has been in the possession of the dealership (AutoNation Toyota Weston, Florida) since December 22, 2025. As of today, the vehicle has been out of service for over 80 days, and Toyota has confirmed that there is still no repair remedy available and no timeline for resolution. I have been provided with a temporary Toyota RAV4, which is not comparable to a three-row family vehicle and does not accommodate my family’s needs. I continue to make monthly payments of approximately $900 through Toyota Financial Services for a vehicle that I am unable to use. This situation represents a significant safety concern and a substantial loss of use of the vehicle, with no resolution provided by the manufacturer.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

The passenger door has now twice started to close on its own without a button being pushed and when I've been standing there buckling a kid in. It does not stop when it encounters an object (me, a human) and kept trying to get me stuck into the door. I tried pushing back but it kept moving and eventually I had to back out of the way. If this had been a child, they would have had a broken limb or worse.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no time frame for when parts would be available. The contact spoke with a second dealer, Clint Bowyer Toyota (2815 US-50, Emporia, KS 66801); who confirmed that there was no ETA for parts availability. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part for the recall repair was unavailable. The contact stated that because of the unrepaired recall repair, the small minor children were seated in the rear of the vehicle. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was not contacted regarding the unrepaired recall repair. The contact had not experienced a failure.