2025 Toyota Sienna Hybrid

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not available for the recall repair. The contact had not experienced a failure.

We learned that our 2025 Toyota Sienna was recalled as of October 2025. We dropped off our Sienna at One Toyota of Oakland on 10/31/25. We have not heard anything back from them about when the seats will be repaired. We have had a Rav4 in the interim, but the ergonomics of this car are painful for one of the car's users. We purchased the Sienna because of the ergonomics when using the vehicle with our baby. The Rav4 replacement vehicle does not meet the needs for which we purchased the Sienna, yet have had to have a Rav4 since 10/31/2025. We placed a lemon law claim within Toyota internal lemon law department 60 days ago and we were denied on 3/26/26, with the department starting that a remedy will be provided. No other info was provided, nor was a date provided for the repair. It is still unclear when we will get our van back. Other than denying our lemon law claim, Toyota has been completely noncommutative.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

RE: NHTSA Recall Number 25V668 Defective Unsafe 2025 Toyota Sienna 2nd row seat rails. I purchased a brand new 2025 TOYOTA Sienna Hybrid on May 20th, 2025 as a family vehicle to transport my grandchildren in their car safety seats. In July, Toyota discovered that the 2nd row seat rails were defective and posed a serious safety risk. Dealers were sent a DO NOT SELL notice on October 7th for the unsafe Siennas. I was not notified until December 12th that no one should occupy the 2nd row seats while the vehicle was in motion due to a serious safety risk, so my grandchildren were strapped into unsafe seats without our knowledge all that time. Since then, the vehicle has been unusable for its intended purpose due to this significant safety risk. I have been waiting for months for the vehicle to be fixed without any update of any kind from Toyota on when this will happen. I have called the Toyota Brand Engagement Center several times and they have had zero information to provide beyond that listed in the Interim Notice. This is completely Unacceptable. Toyota has continued to produce new 2025 Siennas and 2026 Siennas with corrected seat rails since July 25th 2025 without supplying any replacement seat rails to remedy the recall and end the hardship it has caused for the families affected. This needs to be addressed and Toyota needs to be compelled to put their pursuit of profit on hold and fix these vehicles NOW.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to adjust the position of the second-row seat forward or backwards, there was a lot of resistance, requiring an excessive amount of force to move the seat. Occasionally, the contact had to physically push the seat with their feet. The dealer was contacted and informed that the part to do the recall repair was not yet available. The vehicle remained with the dealer, awaiting parts for the recall repair. The manufacturer was made aware of the issue; however, the manufacturer failed to follow up on with the contact. The failure mileage was approximately 18,000.

I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being active since October 2025, Toyota has failed to provide the necessary replacement seat rails or a firm repair date. This defect involves structural weld failures that pose a high risk of seat detachment in a collision. By rendering the primary passenger area of this minivan unusable for nearly 6 months, the manufacturer has caused a substantial loss of utility and safety. I am requesting NHTSA investigate the lack of remedy availability and Toyota’s failure to support owners who cannot safely use the vehicle for its intended multi-passenger purpose.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The recall was issued back in October of 2025 for the second row seats. The seats welds may break in an accident and thus making the van unsafe for passengers in the second row. It is now March 26 and there is still no fix or timeframe for a fix. This issue put my family and anyone else who sat in the second row at severe risk of injury or worse if an accident occurred.