NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
385 reportsMileage unknown · Jul 10, 2022
Unknown Or Other
i see other complaints on social media and i went to check my car afterward and noticed the same problem low coolant levels. my car has 3199 miles it shouldn't have low levels. i have a 2021 XSE hybrid, my brother has a 2022 xle hybrid also having it worse then i do his level is lower even he has about 6k miles on the car, then …
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i see other complaints on social media and i went to check my car afterward and noticed the same problem low coolant levels. my car has 3199 miles it shouldn't have low levels. i have a 2021 XSE hybrid, my brother has a 2022 xle hybrid also having it worse then i do his level is lower even he has about 6k miles on the car, then it comes down to my moms 2022 xle gas car the coolant is even lower and she only has 1k miles on the car. i've called toyota usa left a message , ive also left a message in the service dept in longo toyota where i bought the car no one is working today.
NHTSA ODI #11473236
Mileage unknown · Jul 9, 2022
Electrical SystemFire
In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that simila…
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In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that similar electrical issue occurred. The vehicle has not been inspected by anyone as it just occurred a few days ago. There were no warning lights or prior failures.
NHTSA ODI #11473154
4,055 miles · Jul 5, 2022
Latches/locks/linkages
The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to…
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The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to cause the hatchback door to become unlocked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 4,055.
NHTSA ODI #11472306
Mileage unknown · Jul 3, 2022
Visibility/wiper
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significan…
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* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.
NHTSA ODI #11472192
13,322 miles · Jun 24, 2022
Vehicle Speed ControlCrashInjury
The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert sho…
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The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert shoulder, and crashed into another vehicle. The air bags did deploy. The contact stated the brake malfunction warning light was illuminated. The contact sustained injuries on his left shoulder left neck and right hip area. The contact sought medical attention for his injuries. The contact stated that 6 additional people from the other vehicle also sustained injuries but was unaware if they sought any medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to his residence and then to a collision center. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 13,322. The consumer stated his dispute is what the Event Data Recorder (EDR) indicated on May 15, 2022 prior to impact of the collision, the EDR was incorrect. He was trying to stop and slow the vehicle down, but there was in increase in acceleration.
NHTSA ODI #11470874
7,500 miles · Jun 23, 2022
Fuel System, Gasoline
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage w…
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The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 7,500.
NHTSA ODI #11470674
Mileage unknown · Jun 5, 2022
Fuel/propulsion System
2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the …
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2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the filler tube surges back up the filler tube, occasionally spilling out onto the side of the car and the ground. Other times, with the pump nozzle set to lowest flow settings, it may automatically and arbitrarily shut off after 1 gallon or 4 gallons, when the miles driven along with the fuel gauge indicates the tank requires at least 10 gallons. It is impossible to know from one fill-up to the next fill-up if the tank is full, close to full, or several gallons shy of full. Refueling the RAV4 Hybrid is a challenge that defeats the best mechanical and fluid dynamics aware person trying to fill the tank. This issue is ongoing and has been occurring since the vehicle was purchased NEW with 9 miles on the odometer in November 2020. Toyota even sent out a letter to get to dealership to have this fixed, it did nothing to solve problem.
NHTSA ODI #11467595
Mileage unknown · May 31, 2022
Air BagsStructureCrash
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
NHTSA ODI #11466878
Mileage unknown · May 28, 2022
Power TrainCrash
I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it …
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I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it was a delayed reaction. The car door was damaged as it hit the side of the garage. I am so grateful nobody got hurt. Do not want this to happen to anyone else. (I run and miraculously made it inside the car. Most would not have.
NHTSA ODI #11466557
Mileage unknown · May 19, 2022
Lane Departure
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at a…
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I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
NHTSA ODI #11465308
Official recalls
1Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗