Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 72 of 385 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
46 crash reports7 fire reports29 injury reports
What owners actually said
385 reports
Mileage unknown · Apr 23, 2023
Forward Collision Avoidance
While traveling on highway with adaptive cruise control engaged and maximum following distance selected, adaptive cruise control applies excessive braking force than necessary when vehicle in front exits highway. Safety concern because following vehicles must abruptly apply brakes. Dealership or police have not inspected vehic…
Read full complaint
While traveling on highway with adaptive cruise control engaged and maximum following distance selected, adaptive cruise control applies excessive braking force than necessary when vehicle in front exits highway. Safety concern because following vehicles must abruptly apply brakes. Dealership or police have not inspected vehicle. No visual or audio warnings. Internet search reveals numerous, similar complaints.
NHTSA ODI #11518515
Mileage unknown · Apr 11, 2023
Unknown Or Other
The Glass sunroof spontaneously exploded while driving.
NHTSA ODI #11516445
Mileage unknown · Apr 5, 2023
Air BagsForward Collision AvoidanceFuel/propulsion SystemCrashFire
While accelerating ~6ft from a complete stop, a minor collision occurred affecting the front right headlight. The air-bags did not activate and the engine compartment was immediately on fire. Within ~1minute, the fire had spread to and completely engulfed the passenger compartment. The contents were immediately destroyed. The s…
Read full complaint
While accelerating ~6ft from a complete stop, a minor collision occurred affecting the front right headlight. The air-bags did not activate and the engine compartment was immediately on fire. Within ~1minute, the fire had spread to and completely engulfed the passenger compartment. The contents were immediately destroyed. The speed with which the fire spread through the vehicle was a significant risk to my life and the motorists around me. There were no warning lights on the dashboard prior to the incident, and the car had never before experienced an accident. Witnesses and firefighters estimated that any fire barrier between the engine and passenger compartments had failed, and that a fire of that severity from such a minor accident indicated some fault with the vehicle. The vehicle was an immediate total loss as inspected by our insurer.
NHTSA ODI #11515666
Mileage unknown · Apr 2, 2023
StructureCrash
Somebody just hit my car and left. My car was parked in my community.
NHTSA ODI #11515031
Mileage unknown · Mar 27, 2023
Back Over PreventionForward Collision AvoidanceCrash
While driving to friends house, the collision warning popped on screen 1 or 2x but no vehicle was close to front of the car. When I turned into driveway and pulled onto yard to park the collision warning went off and red screen flased and I tried to brake but brakes would not depress. The car suddenly lurched forward quickly an…
Read full complaint
While driving to friends house, the collision warning popped on screen 1 or 2x but no vehicle was close to front of the car. When I turned into driveway and pulled onto yard to park the collision warning went off and red screen flased and I tried to brake but brakes would not depress. The car suddenly lurched forward quickly and I tried to steer away but it slammed into a line of cars with great force. I crashed into the parked car in front of me with such force it pushed a line of 4 cars. I had mild issues after crash: Whiplash, neck pain, head pain, and soreness. The RAV-4 had passed inspection with the dealer with no issues, The car had less than 15K miles driven. The collision warning lights seemed to start to have issues the day of the crash; approximately 15 min before the crash. Post-note for 3/27/2023 - we picked up from the collision repair and the car and the collision control was still flashing in error - and will be taken back to Toyota dealer on 3/28/2023 to have them read the computer. Other similar incidents have been reported for 2021 RAV-4 - and a similar recall went out for Toyota Prius we found after the crash.
NHTSA ODI #11514109
Mileage unknown · Mar 21, 2023
Service Brakes
2021 Toyota Rav4 Hybrid XLE Premium. Purchased new from the dealer. It currently has 75,000 miles (predominantly highway). Condition: The Braking mechanisms behind the firewall intermittently make a noise when the brake pedal is pressed fast (emergency) and/or released. It sounds like a seal barking when the pedal is moving eit…
Read full complaint
2021 Toyota Rav4 Hybrid XLE Premium. Purchased new from the dealer. It currently has 75,000 miles (predominantly highway). Condition: The Braking mechanisms behind the firewall intermittently make a noise when the brake pedal is pressed fast (emergency) and/or released. It sounds like a seal barking when the pedal is moving either up or down. These are not your typical noises from a pad or rotor wear. Cause: At approximately 28,000 miles, the seal barking sound was there but very faint. As I added miles the sound became more frequent and louder. I did take it to the dealer who was not able to help. Environment: This seal barking sound can happen at any time and any condition, but is almost always going to happen when I want to avoid hitting an object that suddenly appears in my lane of travel and must brake quickly. Research: I’ve researched several Toyota and Lexus owner forums and found that other owners have the same issue. They described the sound as “seal barking” or “farting” (sorry for the wording, but that is what was used in the forums). Other forum members stated that it could possibly be tied to the master cylinder, brake actuator pump or ABS Brake Pump Booster (or all of them). Conclusion: I’m very concerned because this noise happens when brake components are activated and then may lead to failure. Please let me know if you need more information or an audio recording of the condition.
NHTSA ODI #11512952
Mileage unknown · Feb 21, 2023
Fuel/propulsion System
I purchased car in 12/20. The car has a 14.5 gal sized tank, and gets avg 42 mpg -calculated by miles driven to empty divided by gas pumped when empty- as well as on dashboard display. Since purchase the car registers empty 150 or more miles sooner than the 560 dashboard estimate and than 14.5*42 mpg. I am only able to fill less…
Read full complaint
I purchased car in 12/20. The car has a 14.5 gal sized tank, and gets avg 42 mpg -calculated by miles driven to empty divided by gas pumped when empty- as well as on dashboard display. Since purchase the car registers empty 150 or more miles sooner than the 560 dashboard estimate and than 14.5*42 mpg. I am only able to fill less than 11 gallons when the fuel Guage reads empty with less than 20 miles remaining. The service dept assures me the car is able to drive 560 on a full tank, as the fuel Guage and miles-to-empty ignore a "buffer " of several gallons in the tank. It is unsafe to drive over 150 miles with the car registering no miles remaining. It is unsafe to plan a trip based on dashboard or tank size/gallons mileage, where I could run out of gas in an unsafe region.
NHTSA ODI #11508350
Mileage unknown · Feb 12, 2023
Suspension
Rust under the hood just where the front suspension mounted.
NHTSA ODI #11506872
Mileage unknown · Jan 31, 2023
Air BagsElectrical SystemService BrakesCrashInjury
and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr
NHTSA ODI #11504764
Mileage unknown · Jan 29, 2023
EngineFuel/propulsion System
I was pulling into a parking space with my foot on the brake, had just touched the parking bar, and the engine started racing. The car went forward over the parking bar before I cold stop it by stomping on the brake. The only thing stopping me from going over the side of the hill was a chain link fence. Luckily the brakes work…
Read full complaint
I was pulling into a parking space with my foot on the brake, had just touched the parking bar, and the engine started racing. The car went forward over the parking bar before I cold stop it by stomping on the brake. The only thing stopping me from going over the side of the hill was a chain link fence. Luckily the brakes worked. This is a 2021 RAV4 and I have never had this problem before. I am scheduled to go into the Toyota dealer to have them look at it.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗