The September 18, 2026 NHTSA snapshot includes 385 owner complaints, 1 recall campaign and 0 investigations for the 2021 Toyota RAV4. Reported categories include air bags, unknown or other, and electrical system. These are reported categories, not failure rates or proven defects.
THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY F…
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THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY FREQUENTLY AND IS IN SAFE. UPON ACTIVATION OF THE LTA, IT TURNS THE STEERING WHEEL APPROX 15- 20 DEGREES AND IMMEDIATELY TAKES YOU OUT OF THE LANE. THE LANE DEPARTURE SYSTEM KICKS IN AND THEN TRIES TO BRING YOU BACK AND THIS GOES ON AND ON WITH CLEARLY MARKED LANES. IF I DIDN'T APPLY QUITE A BIT OF FORCE TO PREVENT THE DEPARTURE I COULD HAVE WELL BEEN AN INCIDENT. THE VEHICLE WAS IN MOTION, GOING DOWN A WELL MARKED INTERSTATE HIGHWAY, NIGHT AND DAY TIME, NO RAIN OR SNOW/ICE. THE VEHICLE RECOGNIZED THE LANE DEPARTURE (BEEPS) BUT IT WAS THE VEHICLES SYSTEM THAT DROVE THE CAR OUT OF THE LANE (WITH MY HANDS ON THE WHEEL OF COURSE). A VIDEO CAN BE SHARED UPON REQUEST.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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