2021 Toyota RAV4

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received a notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a risk in driving this vehicle as there is a safety recall open on this vehicle. As per the status on nhtsa website it says that remedy will be available in Q3 2024 and that is already passed but there is no fix. When reached to the manufacturer they are unable to provide more info. Also this vehicle was sold to me by Toyota dealership as a used car without disclosing this safety issue. Now when reaching to dealership they are stating that nothing can be done. I have family with young kids and we use this car everyday. I am concerned about safety of my family. Hence, I am raising this complaint against the manufacturer to get this issue fixed asap.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the OCS sensor warning light was illuminated. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 8,000. VIN tool confirms parts not available.

The contact owns a 2021 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front passenger seat is unusable as the OCS sensor has turned off the airbags for that seat. Every time the car is started, or begins driving after sitting idle for a couple of minutes, it will beep and alarm constantly for several minutes, warning me of the passenger airbag. It is a serous distraction, and now prevents me from transporting a passenger. This has been going on since June 2024, and dealer refuses to look at car due to recall. I was even willing to pay myself to make the repair. No one will touch it. The remedy was originally set for the summer time, then end of 3rd quarter 2024. Now, it’s almost a month after the end of the 3rd quarter. Thank you for your time in reviewing this.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.