Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1600–25K
1725–50K
850–75K
175–100K
7100–150K
2150K+
195 reports with mileage · 439 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports5 fire reports11 injury reports
What owners actually said
634 reports
Mileage unknown · Aug 28, 2020
Suspension
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER STAPP TOYOTA LOCATED AT 8019 RASPBERRY WAY, FREDERICK, CO 80504, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAI…
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TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER STAPP TOYOTA LOCATED AT 8019 RASPBERRY WAY, FREDERICK, CO 80504, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11351775
3,800 miles · Aug 24, 2020
Fuel/propulsion System
I BOUGHT A 2020 TOYOTA RAV4 HYBRID FOR FUEL EFFICIENCY. I'VE HAD IT NEARLY 6 MONTHS AND HAVE NOT BEEN ABLE TO REALIZE ANY FUEL EFFICIENCY DUE TO A FAULTY FUEL TANK. MY GAS GAUGE WAS AT 1/4 TANK AND I REFUELED. THE PUMP STOPPED AFTER REACHING 'FULL'. WHEN I RESTARTED THE VEHICLE AFTER 'FILLING UP', THE GAUGE WENT TO 3/4 TANK INS…
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I BOUGHT A 2020 TOYOTA RAV4 HYBRID FOR FUEL EFFICIENCY. I'VE HAD IT NEARLY 6 MONTHS AND HAVE NOT BEEN ABLE TO REALIZE ANY FUEL EFFICIENCY DUE TO A FAULTY FUEL TANK. MY GAS GAUGE WAS AT 1/4 TANK AND I REFUELED. THE PUMP STOPPED AFTER REACHING 'FULL'. WHEN I RESTARTED THE VEHICLE AFTER 'FILLING UP', THE GAUGE WENT TO 3/4 TANK INSTEAD OF FULL. AT ANY GIVEN TIME, I DO NOT KNOW HOW MUCH FUEL IS IN THE TANK, THEREFORE, I CANNOT TELL IF THE VEHICLE IS EVEN FUEL EFFICIENT. MY PREVIOUS CAR WAS A 2003 TOYOTA RAV4 NON-HYBRID AND I'D REFUEL EVERY 2 WEEKS AND IT HAS THE SAME SIZE FUEL TANK THAT THE 2020 TOYOTA RAV4 HYBRID SUPPOSEDLY HAS (14.5 GALLONS). IT FEELS LIKE THE FUEL TANK IS HALF THAT SIZE. I'M HAVING TO REFUEL MY 2020 TOYOTA RAV4 HYBRID WEEKLY TO KEEP FROM LEAVING ME STRANDED BECAUSE THE GAS GAUGE IS READING INCORRECTLY. TOYOTA NEEDS TO CORRECT THIS ISSUE ASAP.
NHTSA ODI #11351054
3,200 miles · Aug 23, 2020
Electrical SystemElectronic Stability Control (esc)
BATTERY "DIED" THE BEGINNING OF AUGUST - JUMP STARTED AND DROVE TO THE DEALERSHIP SERVICE CENTER. I WAS TOLD THAT THE BATTERY WAS FINE AND THAT "SHORT DISTANCE" DRIVING CAN DRAIN THE BATTERY - SINCE I DRIVE 45 MILES A DAY TO AND FROM WORK, THAT IS NOT A VALID "EXCUSE". NOW, 3 WEEKS LATER, MY CAR WAS PARKED ON A FLAT SURFACE FOR …
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BATTERY "DIED" THE BEGINNING OF AUGUST - JUMP STARTED AND DROVE TO THE DEALERSHIP SERVICE CENTER. I WAS TOLD THAT THE BATTERY WAS FINE AND THAT "SHORT DISTANCE" DRIVING CAN DRAIN THE BATTERY - SINCE I DRIVE 45 MILES A DAY TO AND FROM WORK, THAT IS NOT A VALID "EXCUSE". NOW, 3 WEEKS LATER, MY CAR WAS PARKED ON A FLAT SURFACE FOR 36 HOURS WITH NOTHING LEFT ON - AND THE CAR IS COMPLETELY DEAD. TESTED THE BATTERY MYSELF BEFORE JUMPSTARTING IT - AND IT FULL. ABSOLUTELY NO REASON WHY MY CAR SHOULD NOT START.
NHTSA ODI #11350829
Mileage unknown · Aug 17, 2020
Fuel/propulsion System
CAR DOES NOT FILL UP WITH FUEL TO MANUFACTURER SPECIFICATIONS. CANNOT GET MORE THAN 10 GALLONS INTO 14.5 GALLON TANK. SERIOUS SAFETY ISSUE.
NHTSA ODI #11349970
10,000 miles · Aug 17, 2020
Engine
CAR BATTERY DIED AFTER ONE DAY OF SITTING WITHOUT USE. DEALER DID NOT FIND ANY PROBLEMS. BUT IT HAS LESS THAN 10,000 MILES. TOYOTA DEALER OFFERED NO SOLUTION AND MANY OTHERS HAVE THIS PROBLEM.
NHTSA ODI #11349968
2,900 miles · Aug 12, 2020
Electrical System
CAR BATTERY DIED AFTER OWNING THE VEHICLE FOR 5 MONTHS, LESS THAN 3,000 MILES. WHILE DRIVING, I WOULD GET A MESSAGE THAT READ, "BATTERY CHARGING." DEALERSHIP REPLACED BATTERY AND 1 WEEK LATER, THE NEW BATTERY DIED. AFTER DOING A PARASITIC DRAIN TEST, THE PROBLEM WAS SOURCED TO THE DATA CONTROL MODULE. THE DEALERSHIP UPLOADED NEW…
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CAR BATTERY DIED AFTER OWNING THE VEHICLE FOR 5 MONTHS, LESS THAN 3,000 MILES. WHILE DRIVING, I WOULD GET A MESSAGE THAT READ, "BATTERY CHARGING." DEALERSHIP REPLACED BATTERY AND 1 WEEK LATER, THE NEW BATTERY DIED. AFTER DOING A PARASITIC DRAIN TEST, THE PROBLEM WAS SOURCED TO THE DATA CONTROL MODULE. THE DEALERSHIP UPLOADED NEW SOFTWARE AND SO FAR I'VE HAD NO FURTHER ISSUES.
NHTSA ODI #11348928
500 miles · Aug 11, 2020
Fuel/propulsion System
FUEL TANK IS ADVERTISED AS 14.5 GALLONS /580 MILES PER TANK. BRAND NEW VEHICLE OFF THE LOT ONLY FILLS UP TO 8 GALLONS AND GETS 420MILES PER TANK
NHTSA ODI #11348596
1,400 miles · Aug 5, 2020
Steering
THE POWER STEERING FAILED SUDDENLY. THE CAR WAS DRIVEN FOR TWO HOURS (FROM NYC TO PHILADELPHIA) THEN PARALLEL PARKED ON A CITY STREET AND TURNED OFF. THE CAR WAS RESTARTED LESS THAN ONE MINUTE AFTER BEING TURNED OFF (TO IMPROVE THE PARKING JOB); THE CAR STARTED, AND WAS ABLE TO DRIVE IN A STRAIGHT LINE FORWARDS AND BACKWARDS, BU…
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THE POWER STEERING FAILED SUDDENLY. THE CAR WAS DRIVEN FOR TWO HOURS (FROM NYC TO PHILADELPHIA) THEN PARALLEL PARKED ON A CITY STREET AND TURNED OFF. THE CAR WAS RESTARTED LESS THAN ONE MINUTE AFTER BEING TURNED OFF (TO IMPROVE THE PARKING JOB); THE CAR STARTED, AND WAS ABLE TO DRIVE IN A STRAIGHT LINE FORWARDS AND BACKWARDS, BUT THE WHEELS COULD NOT BE TURNED WITHOUT SIGNIFICANT FORCE. THE REPAIR SHOP WAS UNABLE TO FIND ANYTHING WRONG WITH THE CAR OTHER THAN A PARTIALLY DRAINED BATTERY.
NHTSA ODI #11343554
500 miles · Aug 5, 2020
Electrical SystemEngine
SERIOUS D-CELL BATTERY DISCHARGE ISSUE. TWICE OUR NEW RAV4 HYBRID HAS HAD TO BE JUMPED AND TAKEN TO DEALER FOR A DEAD BATTERY. DEALER FOUND NOTHING FIXABLE BUT REPLACED THE BATTERY. 1ST TIME WE WERE STRANDED IN HOTEL PARKING LOT AFTER TRIP ABROAD. 2ND TIME WAS AT HOME. CARGURUS SENDS ME 5 COMPLAINTS A DAY FOR OTHERS WITH THE SAM…
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SERIOUS D-CELL BATTERY DISCHARGE ISSUE. TWICE OUR NEW RAV4 HYBRID HAS HAD TO BE JUMPED AND TAKEN TO DEALER FOR A DEAD BATTERY. DEALER FOUND NOTHING FIXABLE BUT REPLACED THE BATTERY. 1ST TIME WE WERE STRANDED IN HOTEL PARKING LOT AFTER TRIP ABROAD. 2ND TIME WAS AT HOME. CARGURUS SENDS ME 5 COMPLAINTS A DAY FOR OTHERS WITH THE SAME ISSUE. VEHICLE IS NOT RELIABLE.
NHTSA ODI #11343488
6,000 miles · Aug 5, 2020
Unknown Or Other
THE VEHICLE HAD NO BATTERY POWER TO START THE VEHICLE AFTER SITTING IN THE DRIVEWAY FOR 36 HOURS FROM WHEN LAST DRIVEN. THIS PROBLEM POSSES A SIGNIFICANT HAZARD AS THE VEHICLE WAS TOTALLY DISABLED.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Additional source detail variants (2)
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence & remedy
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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