Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1600–25K
1725–50K
850–75K
175–100K
7100–150K
2150K+
195 reports with mileage · 439 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports5 fire reports11 injury reports
What owners actually said
634 reports
Mileage unknown · Sep 16, 2022
Engine
I was driving down the hwy doing 75mph, herd a loud bang and vehical lost all power, was passing an exit right at the moment this happened and immediately pulled out and was able to coast to a stop. The exhaust smoked for a while and it left a huge puddle of what looked like motor oil where it stoped and never started back up ag…
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I was driving down the hwy doing 75mph, herd a loud bang and vehical lost all power, was passing an exit right at the moment this happened and immediately pulled out and was able to coast to a stop. The exhaust smoked for a while and it left a huge puddle of what looked like motor oil where it stoped and never started back up again. Ended up having to have it towed to a dealership where im told it threw a rod and being as how there is already a recall on this engine for possible cracks im thinking this model probably need to be added to the recall list. The car has been sitting at the dealership where the tow truck left it. There is a recall involving the possibility that cracks could form in the engine, leading to coolant or oil leaks and stalling, overheating, or engine fires. If I hadnt had both my hands on the wheel I could have lost control and killed myself or worst off if there had been cars around me I could have caused a fatal accident. In this case the problem cant be reproduced as the engine is ruined but would be happy to offer to have it inspected. I have kept up with all the manufacturers maintenance request and there were no signs of a problem prior.
NHTSA ODI #11484743
34,000 miles · Sep 13, 2022
Visibility
The contact owns a 2020 Toyota Rav4. The contact stated that while driving 65 MPH with the windows and sunroof opened, the contact heard an abnormal sound and noticed that the sunroof had exploded without impact. The other occupant was seated in the rear of the vehicle. There were no reported injuries. The local dealer was conta…
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The contact owns a 2020 Toyota Rav4. The contact stated that while driving 65 MPH with the windows and sunroof opened, the contact heard an abnormal sound and noticed that the sunroof had exploded without impact. The other occupant was seated in the rear of the vehicle. There were no reported injuries. The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000. The VIN was not available.
NHTSA ODI #11484273
Mileage unknown · Sep 7, 2022
Unknown Or Other
I want to file a complaint against Toyota for their design of air conditioner placement. My 2020 RAV4 just had to have repair including condenser replaced. Toyota's design allows rocks/foreign objects/debris to get behind the grill and damage the air conditioning system. There is no guard to stop these. This is on regular…
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I want to file a complaint against Toyota for their design of air conditioner placement. My 2020 RAV4 just had to have repair including condenser replaced. Toyota's design allows rocks/foreign objects/debris to get behind the grill and damage the air conditioning system. There is no guard to stop these. This is on regular highway/rural road driving. I understand that the RAV4 is not the only Toyota car that has this design. My car is still under warranty, but this was not covered as it was deemed road hazard. I am unsure of the date this happened as I just started to notice it was not cooling efficiency and at first attributed it to Florida weather but as the days went on realized that there was something wrong. Estimate from Toyota Dealership was $1300.00
NHTSA ODI #11483263
43,000 miles · Sep 2, 2022
Steering
The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failur…
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The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V373000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 43,000.
NHTSA ODI #11482590
Mileage unknown · Aug 19, 2022
Fuel/propulsion System
We are not able to fill the gas tanks up on our vehicles to full published capacity of 14g. Lucky to get 10g. This limits the vehicle’s driving range.
NHTSA ODI #11480200
Mileage unknown · Aug 11, 2022
Unknown Or Other
I was driving at about 65mph with a few windows down and the sun roof closed. The temperature was around 80degrees, when all of the sudden there was a huge POP sound. I opened the sun roof cover and saw that it was the sun roof that shattered. All the glass was broken.
NHTSA ODI #11478897
Mileage unknown · Aug 7, 2022
EngineUnknown Or OtherVehicle Speed ControlCrashInjury
On May 12, 2022 I was driving our 2022 Rav4 Hybrid. At about 10 am that morning I arrived at the Sherwin Williams store in Chandler, AZ. I applied the brakes and put the car in park. But the car did not stop! It continued to forge ahead, smashing into the building barrier and even then it kept trying to move forward. 1.The…
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On May 12, 2022 I was driving our 2022 Rav4 Hybrid. At about 10 am that morning I arrived at the Sherwin Williams store in Chandler, AZ. I applied the brakes and put the car in park. But the car did not stop! It continued to forge ahead, smashing into the building barrier and even then it kept trying to move forward. 1.The whole front end was smashed. 2.The first responders had to pry open the door to extract me from the car. 3.It was later determined that I had broken a rib. (I was lucky it was not more.) 4.The car was later declared “totaled” by the insurance company. By -standers immediately called the police. 1.The police officer confirmed that the car was in park, at the time of the accident. 2.The officer also confirmed with witnesses that the car was in park but was still moving ahead. 3.The officer recorded the witnesses’ names and contacts. 4.I have a copy of the police report, Before the accident, both my husband and I had noticed that the car had a tendency to jump ahead even after putting it in park. Since that time I have connected with other Rav4 owners on social media and have discovered that this “ jumping ahead” has been experience by a lot of other owners.
NHTSA ODI #11478017
Mileage unknown · Aug 7, 2022
Steering
I drove my car to work on 8/6/2022 at 1pm. Everythings were ok. At 10:30pm I started the engine. Put in gear and started to go I felt there is no power steering at all. It was so hard to turn. I left engine running and walk out make sure all the tires inflated. I went back to the car still no power steering. I tried to drive hom…
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I drove my car to work on 8/6/2022 at 1pm. Everythings were ok. At 10:30pm I started the engine. Put in gear and started to go I felt there is no power steering at all. It was so hard to turn. I left engine running and walk out make sure all the tires inflated. I went back to the car still no power steering. I tried to drive home without power steering assist. There was no warning lights. It took 20 min on freeway to drive home and still no power steering. If I turn on LTA then I will show LTA malfunction
NHTSA ODI #11477985
Mileage unknown · Aug 3, 2022
Air BagsStructure
The roof rack side rails that come standard on the vehicle are only secured by glue on the front with minimal weather proofing rubber. When driving, the front of the rails lift up and water and dirt can get into the front supports of the car in the left and right of the windshield. This is extremely dangerous and others have rep…
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The roof rack side rails that come standard on the vehicle are only secured by glue on the front with minimal weather proofing rubber. When driving, the front of the rails lift up and water and dirt can get into the front supports of the car in the left and right of the windshield. This is extremely dangerous and others have reported similar issues. The front of the roof rack side rails needs to be secured with a physical bolt and not just glue.
NHTSA ODI #11477477
Mileage unknown · Aug 1, 2022
EnginePower TrainVehicle Speed Control
My 2020 Rav4 transmission is lagging power during acceleration and will not get up to speed, and also is stumbling and making a pulse like motion during acceleration. My safety and my family safety and others safety are put at risk when entering a highway, feeder, any busy road. We have taken it to the dealer for them to inspect…
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My 2020 Rav4 transmission is lagging power during acceleration and will not get up to speed, and also is stumbling and making a pulse like motion during acceleration. My safety and my family safety and others safety are put at risk when entering a highway, feeder, any busy road. We have taken it to the dealer for them to inspect it and the mechanic told us that his personal Rav4 does the same thing but doesn't understand why. It has started a few months ago I don't remember the exact time but however it is becoming more common and there are no warning lights when this problem occurs.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Additional source detail variants (2)
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence & remedy
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗