NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
120 reportsClear category filterMileage unknown · Jun 1, 2021
Electrical SystemUnknown Or Other
Went to start car and received warning that smart key was not working Unable to turn on car followed instructions in manual car would not turn on and all power lost Unable to open doors Called AAA and technician stated front battery was drained no power and that battery bad Took to dealer who stated it was computer problem that …
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Went to start car and received warning that smart key was not working Unable to turn on car followed instructions in manual car would not turn on and all power lost Unable to open doors Called AAA and technician stated front battery was drained no power and that battery bad Took to dealer who stated it was computer problem that caused battery to be drained This is a safety issue as this appears to be a recurring problem Should not be occurring in new car
NHTSA ODI #11419265
Mileage unknown · May 20, 2021
Unknown Or Other
I purchased this vehicle in 2020 and from then this has happened twice and no information was provided when I serviced my vehicle or when the vehicle was repaired last time. The battery died earlier with a warning but this time, the battery died again without a warning. The battery was changed in August within 7 months of purcha…
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I purchased this vehicle in 2020 and from then this has happened twice and no information was provided when I serviced my vehicle or when the vehicle was repaired last time. The battery died earlier with a warning but this time, the battery died again without a warning. The battery was changed in August within 7 months of purchasing the vehicle and after that in the next 8-9 months, the battery died. I am scared to use this vehicle anymore because you never know when the battery will die and the service center people have no information about why the battery got drained out. I saw few more similar complaints online. The vehicle was idle or not used only for 3 days.
NHTSA ODI #11417880
5,972 miles · May 16, 2021
Unknown Or Other
SINCE OWNING THIS VEHICLE, WHICH I PURCHASED IN JUNE 2020, THERE HAS BEEN A STRONG SMELL OF ANTIFREEZE COMING FROM THE FRONT LEFT OF THE VEHICLE. THE SMELL ONLY HAPPENS WHEN IT IS WARM AND THE AIR CONDITIONER IS RUNNING. I DO NOT SMELL IT INSIDE THE CABIN. THE SMELL IS VERY STRONG. I HAVE TAKEN IT THE DEALER 5 TIMES AND AFTER…
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SINCE OWNING THIS VEHICLE, WHICH I PURCHASED IN JUNE 2020, THERE HAS BEEN A STRONG SMELL OF ANTIFREEZE COMING FROM THE FRONT LEFT OF THE VEHICLE. THE SMELL ONLY HAPPENS WHEN IT IS WARM AND THE AIR CONDITIONER IS RUNNING. I DO NOT SMELL IT INSIDE THE CABIN. THE SMELL IS VERY STRONG. I HAVE TAKEN IT THE DEALER 5 TIMES AND AFTER MANY SYSTEMS TESTS, THEY HAVE TOLD ME THE SMELL IS "NORMAL" AND THERE IS NOTHING WRONG.
NHTSA ODI #11416790
11,500 miles · Apr 6, 2021
Unknown Or Other
BAD BATTERY- MY 2020 RAV4 WAS IN MY DRIVEWAY FOR 4 DAYS WITHOUT BEING DRIVEN. WHEN TRYING TO START IT, THE BATTERY WAS DEAD (NOTHING WAS LEFT ON). JUMPED BATTERY AND IT RAN FOR A FEW HOURS. IT SAT AGAIN FOR 2 HOURS AND THEN THE BATTERY WAS DEAD AGAIN.
NHTSA ODI #11406643
5,400 miles · Mar 15, 2021
Unknown Or OtherVisibility/wiper
WHEN VEHICLE WAS STATIONARY AND IN COVERED CARPORT SUNROOF SPONTANEOUSLY POPPED AND SHATTERED
NHTSA ODI #11402996
6,000 miles · Mar 7, 2021
EngineUnknown Or Other
AFTER THE CAR SITS FOR 3 OR 4 DAYS I DRIVEN THE BATTERY DIES AND NEEDS TO BE JUMPED TO GET IT STARTED AGAIN. NO LIGHTS LEFT ON OR ANYTHING. ON COLD START THE ENGINE MAKES A TICKING NOISE THAT HAS BEEN GETTING LOUDER OVER THAT LAST FEW MONTHS.
NHTSA ODI #11399567
7,200 miles · Feb 15, 2021
Unknown Or Other
AFTER THE VEHICLE WAS ON THE DRIVEWAY FOR LESS THAN 24 HOURS, IT WOULD NOT UNLOCK DOORS, DISENGAGE THE SHIFT FROM PARK, OR START THE ENGINE. THE BATTERY APPEARED TO HAVE CHARGE AS THE LIGHTS WOULD GO ON. THIS WAS THE SECOND TIME THE PROBLEM OCCURRED. TOYOTA UPDATED THE SOFTWARE, BUT THIS FIX DID NOT SOLVE THE PROBLEM.
NHTSA ODI #11396331
6,400 miles · Feb 12, 2021
Electrical SystemUnknown Or Other
LEASED MY 2030 RAV 4 XLE AWD IN LATE NOV 2019 IN JULY 2020 THE ENGINE STOPPING WHEN BREAKING FEATURE WOULD NOT WORK. MESSAGE SAID BATTERY CHARGING. BROUGHT IT TO THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG THAT DIDN'T DRIVE IT ENOUGH. TOOK IT HOME. A WEEK LATER IT HAPPENED AGAIN.DEALER KEPT IT OVERNIGHT TO CHECK…
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LEASED MY 2030 RAV 4 XLE AWD IN LATE NOV 2019 IN JULY 2020 THE ENGINE STOPPING WHEN BREAKING FEATURE WOULD NOT WORK. MESSAGE SAID BATTERY CHARGING. BROUGHT IT TO THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG THAT DIDN'T DRIVE IT ENOUGH. TOOK IT HOME. A WEEK LATER IT HAPPENED AGAIN.DEALER KEPT IT OVERNIGHT TO CHECK THE FULL ELECTRIC SYSTEM. FOUND NOTHING WRONG TOLD YOU DRIVE IT MORE. HAPPENS EVERY ONCE AND AWHILE. JUMP TO FEBRUARY 2021. DRIVING IT MORE PARKED CAR OUTSIDE 30 DEGREE NIGHT. NEXT MORNING WENT TO TAKE MY SON TO WORK AND THE CAR WAS TOTALLY DEAD. NOTHING WORKED. DIDN'T LEAVE ANYTHING ON, EVERYTHING LIKE IT ALWAYS WAS. CALLED TOYOTA SERVICE WHO SENT SOMEONE TO JUMPSTART IT. THAT WORKED. I WAS TOLD TO LET IT RUN FOR 30 MINS. I TOOK IT TO THE DEALERSHIP TOYOTA OF MASSAPEQUA NY. THEY CHECK THE BATTERY AND FOUND NOTHING WRONG. THEY KEPT IT OVERNIGHT TO PREFORM A FIRMWARE UPDATE. I AM JUST READING THAT THE CAR BATTERY SHUTTING DOWN IS A PROBLEM WITH MANY OTHER OWNERS. I HOPE THE FIRMWARE UPDATE WORKS BUT KNOWING WHAT I KNOW NOW I'M NOT SURE. WISH THE UPDATE WAS DOWN BACK IN JULY. TOYOTA SHOULD RECALL ALL 2020 RAV 4
NHTSA ODI #11395956
10,000 miles · Jan 24, 2021
SteeringUnknown Or Other
1.OCCASIONALLY STEERING ISSUES, CAR WANTING TO VEER LEFT OR RIGHT WHILE DRIVING MAINLY NOTICE ON HIGHWAY. 2. SECOND INCIDENT WHERE BATTERY DEAD AFTER NOT DRIVING CAR FOR THREE DAYS.
NHTSA ODI #11389647
Mileage unknown · Dec 26, 2020
Unknown Or Other
WITHIN A WEEK FROM THE DATE OF PURCHASE ,THE VEHICLE DID NOT START , HAD TO BE TOWED BACK TO THE DEALER, DEALER SAYS THE VEHICLE STARTED NORMALLY THE PROBLEM DID NOT DUPLICATE AT THEIR END. NO FAULT DETECTED. 9 MONTHS LATER WHEN THE VEHICLE HAD A MILEAGE OF 6066 AGAIN IT FAILED TO START, HAD TO BE TOWED BACK TO THE DEALER, DEAL…
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WITHIN A WEEK FROM THE DATE OF PURCHASE ,THE VEHICLE DID NOT START , HAD TO BE TOWED BACK TO THE DEALER, DEALER SAYS THE VEHICLE STARTED NORMALLY THE PROBLEM DID NOT DUPLICATE AT THEIR END. NO FAULT DETECTED. 9 MONTHS LATER WHEN THE VEHICLE HAD A MILEAGE OF 6066 AGAIN IT FAILED TO START, HAD TO BE TOWED BACK TO THE DEALER, DEALER AGAIN STARTED THE VEHICLE NORMALLY NO FAULT WAS DETECTED, LATER WHEN THE VEHICLE HAD THE MILEAGE OF 7079 THE VEHICLE STALLED WHILE IN QUE IN A GAS STATION. FLASHING NOTIFICATION IN THE DASH BOARD INDICATED "DIRT IN THE ENGINE" THE VEHICLE WAS TOWED BACK TO THE DEALER FOR THE THIRD TIME IN A YEAR NEXT DAY DEALER SAYS THEY DID NOT FIND ANY ISSUE IN THE VEHICLE. MY CONCERN IS NOT ONCE BUT THRICE THE VEHICLE STOPED WORKING BUT THE THE SERVICE DEPARTMENT JUST COULD NOT DIAGNOSE THE PROBLEM. I AM FRUSTRATED - 3 BREAKDOWNS IN THE 1ST YERAR OF THE PERFORMANCE WITHIN 7100 MILEAGE. I THINK THE MECHANICS OF THIS DEALER"S SERVICE DEPARTMENT ARE NOT EXPERIENCED TO DETECT THE PROBLEM IN A NEW VEHICLE. HELP
NHTSA ODI #11385037
Official recalls
6Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Nov 25, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Additional source detail variants (2)
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Nov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Jun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
May 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence & remedy
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Feb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗