2026 Toyota RAV4 Hybrid

While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to aftermarket parts installed on the vehicle. I was advised that aftermarket components can interfere with the vehicle's electronic systems and should not be installed. I informed the dealership that I have not installed, modified, or added any aftermarket parts or accessories since purchasing the vehicle. If the vehicle was sold to me with aftermarket components already installed, I believe this raises significant concerns about whether the vehicle was in the condition represented at the time of sale and whether those components could affect the safe operation of the vehicle. As a consumer, I had every expectation that a new vehicle would be delivered with factory-approved components unless otherwise disclosed. I respectfully request that NHTSA review this matter to determine whether there are any safety implications and whether additional investigation is warranted. I am also requesting that this complaint be documented in the event similar complaints are reported involving other vehicles. Thank you for your attention to this matter. Please let me know if you require any additional documentation, including service records or diagnostic reports.