The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer an…
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The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving 15-20 MPH, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact attempted to restart the vehicle several times. After the failure, the engine and brake warning lights illuminated. The contact called the local dealer and was informed to hold the key fob near the ignition. The contact turned on the hazard lights and called AAA, who towed the vehicle to the local dealer. The dealer determined there was no input and the vehicle failed to communicate. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
NHTSA ODI #11626769
38,000 miles · Aug 2, 2023
Engine
The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal with force due to a traffic slow down, and the vehicle stalled while depressing the brake pedal. The contact was coasting and placed the vehicle in neutral(N) and attempted to restart the vehic…
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The contact owns a 2023 Toyota Rav4 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal with force due to a traffic slow down, and the vehicle stalled while depressing the brake pedal. The contact was coasting and placed the vehicle in neutral(N) and attempted to restart the vehicle and the vehicle failed to start. The contact coasted to the center turn lane and stopped the vehicle, shifted into park(P), and restarted the vehicle. The contact was unaware if there were any warning lights illuminated. The contact drove the vehicle to a local dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2023 Toyota RAV4 Hybrid Problems, Complaints & Recalls | Skip That Year