2012 Toyota Prius

on the pasenger side front low beam light if the headlight does not sit correctly it melts the headlight housing and or the headlight is dimmer my damage wiring harness in past dealership blames owner feel like this is a part defect the heat from a bulb should not melt or damage housing assemblies damage was found during a new headlight install

The contact owns a 2012 Toyota Prius. The contact noticed that there was a significant amount of water on the floorboards from the windshield whenever it rained heavily. Additionally, the contact stated while at a traffic sign on a hill, the vehicle would roll backwards while in drive when she took her foot off the accelerator. The contact did not notice any warning lights. The contact also noticed that while parking the vehicle, whenever the PARK button on the dashboard was not depressed while the vehicle was running, the vehicle would roll forward. The contact took the vehicle to the local dealer, where it was not diagnosed and was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

The Brake Booster pump assembly in the car has failed. Toyota issued a Customer Support Program to provide coverage for brake booster and brake booster pump assemblies, However, there are parameters limiting the age of the vehicle and mileage on the vehicle that exclude our car from the campaign. Therefore, the consumer is subject to pay for the entire cost of the repair, which can exceed $4,000. The malfunction occurs over time, and the part fails at a steady pace. Unfortunately, I was unaware of the issue until my ABS light came on, and the breaks became subject to malfunctioning. I took my car to the Toyota Dealership on January 29, 2022, and the dealership made no mention of the Safety Campaign which directly impacts my vehicle. In my opinion, Toyota has demonstrated negligence in regards to this issue. A full recall should be issued for this part. A Safety Campaign simply fails to completely resolve the issue at hand.

I brought the car to the Toyota dealer already 3 times for the same problem,now happened again,they told me the first time,nothing wrong with the car,and I paid them,the second time nothing wrong they said,the third time they said it’s the 12 v battery has to be replace it,I did replace it,but still the same problem I have,the HYBRID SYSTEM problems ,the Toyota company should fix it ,because it’s something very unsafe it’s happening with my car,please help me to resolve this problem….. the car drive but stop anytime,I almost have a very bad accident with my daughter ON board

My 2012 Toyota Prius Hybrid: the brakes failed on 12/30/21 with virtually no warning which was very scary and could have caused fatalities and a crash. Luckily I was able to pull of the road and put on the e brake to stop the car but if the failure had happened about 10 mins earlier, I might have died because I was going 50 mpg coming down a large hill. I did some research and see that Toyota has KNOWN the brake booster assembly is bad on this model Prius yet they did not issue a full recall and are putting peoples' lives at risk! I am outraged, I was told by my local Toyota dealer that I could qualify for this "customer support program" but only after I had the break line (which also blew out) fixed so I spent $1,100 to fix the brake line then the booster/pump was still malfunctioning but then Toyota changed their tone and told me my vehicle has too many miles to qualify for the booster/pump replacement and then quoted me $4,500 to replace it !! This is an OUTRAGE, Toyota knows this is an issue but is skirting the issue and putting people in danger. It doesn't get much worse then brakes failing on a vehicle. I hope the government forces Toyota to do the right thing and slap them with a huge fine to teach them a lesson. This is not okay!

Hi, I have a 2012 Toyota Prius with around 120k miles that is completely inoperable. A local Toyota dealership is charging $3400 to replace both computers, but the more I research the more apparent it becomes that this is directly linked with past issues that were never fully resolved during previous recall attempts. The following article describes the exact situation my car is in (https://www.latimes.com/local/california/la-fi-prius-overheat-inverter-defect-20190414-story.html). When you combine that with the previous recalls back in 2014 & 2018, this quickly becomes a pattern. That pattern suggests that past software issues (1 & 2 below) were never fully resolved, and/or already caused premature damage to internal/computer components that then fail regardless. I spoke with the California Bureau of Automotive Repair who referred me to nhtsa. The agent I spoke with noted that because the Inverter wasn't actually replaced back in 2014 (Toyota only performed a software update), this part definitely could have been already damaged due to the software issues, which could then cause problems with the computers later on (which is what occurred). --- 1) NHTSA CAMPAIGN ID: 14V053000 - In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. 2) NHTSA CAMPAIGN ID: 18V684000 - Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven. --- General: - Computers both failed, not currently available for inspection as they are being replaced - If this computer failure happens again later (while on the road - as it has for other consumer), it's very dangerous as the car essentially shuts down on the spot - Dealer is dismissing this due to the car's age - No previous warning lights or messages

The contact owns a 2012 Toyota Prius. The contact stated that while driving at 30 MPH, the ABS, traction control, and several other unknown warning lights illuminated on the instrument panel as the brake pedal became spongy. The contact initially drove the vehicle to an independent mechanic who informed her of a service bulletin related to the failure; he then instructed her to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be covered under a warranty related to the failure. The manufacturer was also notified of the failure and confirmed that her vehicle was no longer covered under warranty; a case was filed with the manufacturer. The contact agreed to have the vehicle repaired by the dealer and the vehicle remained in their possession. The vehicle had yet to be repaired. The failure mileage was approximately 192,000. The VIN was not available.

Loud noises coming from braking system. Diagnosed by Toyota service technician as a failure of the brake booster and booster pump assemblies. This specific issue is acknowledged by Toyota per a Customer Support Program ZJB. My vehicle, a 2012 Prius with 130,000 miles, qualifies for coverage under the CSP, however Toyota is denying coverage as the vehicle has not displayed a warning light or code associated with the problem, despite a Toyota service tech confirming the issue. Toyota wants me to drive a vehicle with brakes that may completely fail at any given moment. The Toyota Brand Engagement team has been no help in trying to get the repairs covered under the CSP. Class action lawsuits appear to be filed in several states as Toyota has refused to issue a full recall.

The brake master cylinder/accumulator has failed causing multiple codes as well as dash lights for the brake and abs systems. I took the vehicle to the local Toyota dealership after reading about this problem in all other models of the Prius. I have just purchased the vehicle. They covered this issue with a free warranty replacement up until August of 2021. They had extended the warranty with restrictions until this next year. Reading about other models of the same car, the warranty still covers regardless of mileage. It's the identical part as other models that are still being covered. This is a $3000 dollar repair made in some vehicles for the identical part, but not in others. This is terrible customer service for an unsafe issue by Toyota. This issue does effect the braking in the vehicle and it is unsafe to drive. The regenerative braking also no longer is functioning changing the entire handling and characteristics of the vehicle.