MY 2012 TOYOTA PRIUS; THE VEHICLE REPEATEDLY BLOWS THE FRONT HEAD LIGHTS. MY VEHICLE IS LESS THAN 6 YEARS OLD AND I HAVE HAD 10 FRONT LIGHTS REPLACED. THE LIGHTS JUST GO OUT WHILE IN MOTION. HERE IS THE NUMBER OF TIMES TOYOTA HAVE REPLACED THE LIGHTS THUS FAR; 01.14.18 - HEADLIGHT SCHEDULED FOR REPAIR ON 01/15/19 12.21.18 -…
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MY 2012 TOYOTA PRIUS; THE VEHICLE REPEATEDLY BLOWS THE FRONT HEAD LIGHTS. MY VEHICLE IS LESS THAN 6 YEARS OLD AND I HAVE HAD 10 FRONT LIGHTS REPLACED. THE LIGHTS JUST GO OUT WHILE IN MOTION. HERE IS THE NUMBER OF TIMES TOYOTA HAVE REPLACED THE LIGHTS THUS FAR; 01.14.18 - HEADLIGHT SCHEDULED FOR REPAIR ON 01/15/19 12.21.18 - FRONT MARKER 4.6.18 - FRONT MARKER & TAG LIGHTS 11.1.17 - FRONT MARKER 4.4.16 - FRONT MARKER 1.29.16 - P/S FRONT MARKER 12.21.15 - D/S HEADLIGHT BULB 10.23.15 - D/S HEADLIGHT BULB 7.31.15 - D/S RUNNING LIGHT 2.14.15 - D/S FRONT MARKER & P/S FRONT MARKER I HAVE HAD TOYOTA REVIEW THIS ISSUE TWICE NOW - NO "MECHANICAL/ELECTRICAL" SOLUTION OFFERED. TOYOTA INCIDENT 160129-000305 (OPENED ON JAN 2016) TOYOTA INCIDENT: 181221-000076 (OPENED ON DEC 2018) LET ME KNOW IF YOU NEED MY TOYOTA REPAIR/SERVICE RECORDS.
NHTSA ODI #11170066
115,000 miles · Dec 14, 2018
Exterior Lighting
IN THE PAST YEAR WE HAVE REPLACED MULTIPLE LOW BEAM HALOGEN HEADLIGHTS. ONE WEEK AGO, BOTH BURNED OUT CAUSING A NIGHTTIME SAFETY ISSUE. I RESEARCHED THE LIGHTING ISSUE AND LEARNED THERE IS TSB T-SB-0204-12 FOR HEADLAMP DURABILITY ENHANCEMENT AND A CUSTOMER SUPPORT PROGRAM "ZHB" FOR THIS IDENTICAL PROBLEM. IN THE ZHB PROGRAM, …
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IN THE PAST YEAR WE HAVE REPLACED MULTIPLE LOW BEAM HALOGEN HEADLIGHTS. ONE WEEK AGO, BOTH BURNED OUT CAUSING A NIGHTTIME SAFETY ISSUE. I RESEARCHED THE LIGHTING ISSUE AND LEARNED THERE IS TSB T-SB-0204-12 FOR HEADLAMP DURABILITY ENHANCEMENT AND A CUSTOMER SUPPORT PROGRAM "ZHB" FOR THIS IDENTICAL PROBLEM. IN THE ZHB PROGRAM, TOYOTA WILL MAKE THE NECESSARY REPAIRS FREE FOR ONLY 2010-2011 PRIUS'. SINCE THE ZHB PROGRAM ONLY SUPPORTS 2010-2011 PRIUS' I CALLED TOYOTA TO REQUEST THIS REPAIR UNDER THAT PROGRAM. AFTER SPEAKING TO A LOCAL TOYOTA DEALER (DARCARS IN FREDERICK MD.) AND THE TOYOTA HQ'S SATISFACTION REP, OUR 2012 IS NOT SUPPORTED BY THE ZHB PROGRAM EVEN THOUGH ITS THE EXACT SAME PROBLEM. LINK 1: HTTPS://ATTACHMENTS.PRIUSCHAT.COM/ATTACHMENT-FILES/2015/10/96257_T-SB-0204-12.PDF LINK 2: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2010-2012-TOYOTA-PRIUS-HEADLIGHT-DURABILITY-ENHANCEMENT.1074/ THE PROBLEM IS THE HYBRID BATTERY IS CAUSING THE BULBS TO BURN OUR PREMATURELY. A WIRING HARNESS REPLACEMENT FOR BOTH SIDES IS THE REQUIRED CORRECTIVE ACTION.
NHTSA ODI #11161408
163,000 miles · Nov 14, 2018
Exterior Lighting
PASSENGER SIDE LOW BEAM HEADLIGHT WILL NOT WORK. I REPLACED THE BULB, AND CHECKED THE FUSES, AND IT STILL WILL NOT LIGHT. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS CAR.
NHTSA ODI #11151394
179,000 miles · Oct 23, 2018
Exterior Lighting
LOW BEAM HEADLIGHTS KEEP GOING OUT. WE HAVE HAD TO REPLACE THEM SEVERAL TIMES OVER THIS LAST YEAR.
NHTSA ODI #11142167
95,000 miles · Sep 17, 2018
Exterior Lighting
MY 2012 PRIUS HAD BOTH HEADLIGHTS GO OUT WHILE DRIVING ON AN INTERSTATE. LUCKILY NO DAMAGE WAS DONE. MY DEALER RAN MY VIN TO SEE IF TOYOTA HAD A WARRANTY EXTENSION AS IT IS A WELL DOCUMENTED VOLTAGE PROBLEM FOR THE CAR. I WAS TOLD THAT THE 2010 AND 2011 PRIUS DO HAVE SUCH COVERAGE BUT THE 2012 DOES NOT. SEEMS VERY SHORTSIGHTED O…
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MY 2012 PRIUS HAD BOTH HEADLIGHTS GO OUT WHILE DRIVING ON AN INTERSTATE. LUCKILY NO DAMAGE WAS DONE. MY DEALER RAN MY VIN TO SEE IF TOYOTA HAD A WARRANTY EXTENSION AS IT IS A WELL DOCUMENTED VOLTAGE PROBLEM FOR THE CAR. I WAS TOLD THAT THE 2010 AND 2011 PRIUS DO HAVE SUCH COVERAGE BUT THE 2012 DOES NOT. SEEMS VERY SHORTSIGHTED ON TOYOTA'S PART. IT CLEARLY FORESEEABLE THAT SOMEONE COULD BE HARMED OR KILLED AND THAT THIS ISSUE SHOULD BE ADDRESSED.
NHTSA ODI #11129900
80,000 miles · Jul 26, 2018
Exterior Lighting
THE HEADLIGHTS BURN OUT ALL THE TIME, MAKING DRIVING DANGEROUS.
NHTSA ODI #11113841
Mileage unknown · Mar 4, 2018
Exterior Lighting
HEAD LIGHTS KEEP FAILING BROUGHT USED 7MONTHS REPLACED HEADLIGHTS 4 TIMES SEEMS OTHER OWNERS ARE HAVING SAME ACCORDING TO THE HITS ON INFO
NHTSA ODI #11076154
101,000 miles · Jan 3, 2018
Exterior Lighting
BOTH HEADLIGHTS LOW BEAMS BLOW OUT AT THE SAME TIME. TODAY I WILL BE REPLACING THE 4TH SET IN 12 MONTHS.
NHTSA ODI #11058180
71,250 miles · Dec 7, 2017
Exterior Lighting
BOTH HEADLIGHTS WENT OFF AT SAME TIME WHILE DRIVING ON A HIGHWAY DURING NIGHT TIME. AS A RESULT THE CAR DRIVING IN NEXT LANE COULDN'T SEE MY CAR IN HIS SIDEVIEW MIRROR AND ALMOST HIT MY CAR WHEN TRIED TO CHANGE LANE. I ESCAPED THE MAJOR ACCIDENT BY AUTO REFLEXES TO MOVE MY CAR TO SHOULDER LANE IMMEDIATELY WHICH OTHERWISE COULD …
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BOTH HEADLIGHTS WENT OFF AT SAME TIME WHILE DRIVING ON A HIGHWAY DURING NIGHT TIME. AS A RESULT THE CAR DRIVING IN NEXT LANE COULDN'T SEE MY CAR IN HIS SIDEVIEW MIRROR AND ALMOST HIT MY CAR WHEN TRIED TO CHANGE LANE. I ESCAPED THE MAJOR ACCIDENT BY AUTO REFLEXES TO MOVE MY CAR TO SHOULDER LANE IMMEDIATELY WHICH OTHERWISE COULD HAVE BEEN FATAL.
NHTSA ODI #11052976
70,000 miles · May 30, 2017
Exterior Lighting
HEADLIGHTS KEEP BLOWING OUT. SINCE PURCHASING THE CAR NEW, HAVE HAD TO REPLACE HEADLIGHTS FIVE TIME. ONE HEADLIGHT IS OUT AS WE SPEAK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
2012 Toyota Prius Problems, Complaints & Recalls | Skip That Year
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