TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD NOISE WAS HEARD AND THEN THE SUN ROOF SHATTERED. THE GLASS EXPLODED AND IMPLODED WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE DEALER (ARLINGTON TOYOTA, 10939 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-9611) WAS NOTIFIE…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD NOISE WAS HEARD AND THEN THE SUN ROOF SHATTERED. THE GLASS EXPLODED AND IMPLODED WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE DEALER (ARLINGTON TOYOTA, 10939 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-9611) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE INSURANCE COMPANY WAS ALSO NOTIFIED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES VEHICLE WAS TRAVELING AT 78MPH AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. *TT
NHTSA ODI #11088405
79,000 miles · Apr 16, 2018
VisibilityVisibility/wiper
DRIVING ON HIGHWAY IN MODERATE AND HEAVY RAIN OR SNOW AFFECTS THE WINDSHIELD SHADE AND VISIBILITY TO SEE THE ROADWAY CLEARLY. THE SHADE OF THE WINDSHIELD IS DULL GREY UNTIL DRIVING ON CITY STREETS OR GETTING OFF THE HIGHWAY. CAR DEALERS HAD NO ANSWERS OR SOLUTIONS IN THE PAST.
NHTSA ODI #11088395
65,000 miles · Jul 23, 2013
StructureVisibility
OVERHEAD CONSOLE SUNGLASS HOLDER COVER WILL NOT CLOSE DUE TO LATCH STUCK INSIDE. ONLY REPEATED PRESSING OF BLACK SPRING BUTTON WILL RELEASE LATCH TO CATCH AND CLOSE COVER LIP. *TR
NHTSA ODI #10531520
92,000 miles · May 15, 2013
Service BrakesVisibility
FIRST INCIDENT: APRIL 15, 2013 I LOST MY BRAKES WHILE I WAS DRIVING HOME FROM MY NIGHT SHIFT WORK AS A REGISTERED NURSE. I WAS AT AN INTERSECTION TWO BLOCKS FROM MY HOUSE WHEN I FELT THE BRAKE WAS FAILING. IT WAS A GOOD THING THAT I WAS DRIVING SLOW TO MAKE A TURN WHEN I FELT THE BRAKE SYSTEM WAS NOT WORKING. I WAS ABLE TO STEE…
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FIRST INCIDENT: APRIL 15, 2013 I LOST MY BRAKES WHILE I WAS DRIVING HOME FROM MY NIGHT SHIFT WORK AS A REGISTERED NURSE. I WAS AT AN INTERSECTION TWO BLOCKS FROM MY HOUSE WHEN I FELT THE BRAKE WAS FAILING. IT WAS A GOOD THING THAT I WAS DRIVING SLOW TO MAKE A TURN WHEN I FELT THE BRAKE SYSTEM WAS NOT WORKING. I WAS ABLE TO STEER IT TO A PARKING LOT NEARBY BY USING THE FOOT BRAKE. PRIOR TO THIS INCIDENT, I HEARD SQUEAKING NOISES FOR ABOUT THREE DAYS WHENEVER I STEP ON THE BRAKES. I WAS RELIEVED THAT I DID NOT GET INTO AN ACCIDENT. ACTION AFTER THE 1ST INCIDENT: APRIL 24, 2010. WE TOWED THE CAR TO DCH TOYOTA FREEHOLD, AND IT TOOK ABOUT 5 DAYS TO REPAIR THE BRAKES SO THEY GAVE US A LOANER CAR WHICH WE TRULY APPRECIATE. BUT WHEN WE PICKED UP THE CAR, THE BRAKES WERE FIXED BUT THE SQUEAKING NOISE IS STILL PRESENT, AND OUR WINDSHIELD WAS CRACKED. WE CALLED THE DEALERSHIP RIGHT AWAY TO INFORM THEM ABOUT THE SQUEAKING NOISE AND TO COMPLAIN ABOUT THE CRACKED WINDSHIELD. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT THEIR TECHNICIANS TESTED MY CAR AND DEEMED IT SAFE TO DRIVE AND THAT THEY WOULD NEVER RELEASE MY CAR UNLESS THEY KNOW IT IS SAFE TO BE ON THE ROAD. SECOND INCIDENT: APRIL 29, 2013, I LOST THE BRAKES AGAIN WHILE I WAS ON MY WAY TO WORK AROUND 7:00 PM. I REALLY GOT VERY SCARED BECAUSE THERE WAS SO MUCH TRAFFIC AT THAT TIME. I WAS ABLE TO STOP AND PARK MY CAR SLOWLY TO THE CURB WITHOUT HITTING ANYBODY ELSE BY USING THE FOOT BREAK. ACTION AFTER THE SECOND INCIDENT: SAME NIGHT, WE TOWED THE CAR BACK TO THE DEALERSHIP FOR REPAIR, AND AFTER A WEEK OF WAITING, THEY FINALLY CAME BACK TO US SPECIFYING THAT THE WHOLE MASTER CYLINDER AND BRAKE PAD ASSEMBLY IS DEFECTIVE AND NEEDS TO BE REPLACED AND WILL COST MORE THAN 4K FOR PARTS ALONE. CONTACTED TOYOTA ABOUT THIS ISSUE, AND THEY SAID THAT THEY WILL NOT ASSIST US, SINCE WE EXCEEDED THE WARRANTY PERIOD. *TR
NHTSA ODI #10512218
Mileage unknown · Mar 12, 2012
Visibility
THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE …
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THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR
NHTSA ODI #10451211
Mileage unknown · Jan 24, 2012
Visibility
2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT …
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2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT THERE WERE STREET LIGHTS, BUILDING LIGHTS, OR ONCOMING CAR HEADLIGHTS, THE AUTO-DIM MECHANISM TURNED OFF AND WOULD NOT TURN ON AGAIN, UNTIL THERE WAS TOTAL DARKNESS. THE DEALERSHIP STATED THAT WAS HOW THE AUTO-DIM FEATURE WAS INTENDED TO WORK. *JB
NHTSA ODI #10445310
10,000 miles · Aug 2, 2011
Visibility
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE REARVIEW MIRROR WAS HANGING TWO INCHES LOWER THAN NORMAL REARVIEW MIRRORS AND WAS OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY TO THE RIGHT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE REARVIEW MIRROR DESIGN WAS NEWER AND THEY WERE UNABLE TO ASSIS…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE REARVIEW MIRROR WAS HANGING TWO INCHES LOWER THAN NORMAL REARVIEW MIRRORS AND WAS OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY TO THE RIGHT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE REARVIEW MIRROR DESIGN WAS NEWER AND THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.
NHTSA ODI #10416651
32 miles · Mar 24, 2011
Visibility
I PURCHASED A 2010 PRIUS LEVEL 4. INCLUDED IN THIS PACKAGE IS AN AUTO DIMMING REAR VIEW MIRROR WITH HOMELINK. THE AUTO DIMMING FUNCTION DOES NOT WORK PROPERLY. IT SEEMS TO BE VERY DISTANCE DEPENDENT. THERE IS A NARROW FOCAL RANGE THAT THE SENSOR REACTS TO. IF A VEHICLE IS TO CLOSE OR TO FAR AWAY THE AUTO DIMMING FUNCTION DO…
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I PURCHASED A 2010 PRIUS LEVEL 4. INCLUDED IN THIS PACKAGE IS AN AUTO DIMMING REAR VIEW MIRROR WITH HOMELINK. THE AUTO DIMMING FUNCTION DOES NOT WORK PROPERLY. IT SEEMS TO BE VERY DISTANCE DEPENDENT. THERE IS A NARROW FOCAL RANGE THAT THE SENSOR REACTS TO. IF A VEHICLE IS TO CLOSE OR TO FAR AWAY THE AUTO DIMMING FUNCTION DOES NOT REALLY DIM VERY MUCH. CONSIDERING HOW LOW THE VEHICLE IS THIS IS INCREDIBLE ANNOYING AND UN-SAFE. ALSO THIS VEHICLE HAS SPLIT REAR GLASS IN THE HATCH BACK. THE CENTER BAR I BELIEVE ALSO BLOCKS THE LIGHT FROM HEADLIGHTS FROM REACHING THE SENSOR. IF YOU TILT THE MIRROR UP SO THAT YOU DO NOT SEE THE CENTER BAR (ONLY THE TOP PORTION OF THE REAR GLASS), THE MIRROR SEEMS TO WORK BETTER. AS A SIDE NOTE, I PURCHASED A MANUAL FLIP MIRROR WITH THE CORRECT PART # FOR A 2010 PRIUS FROM MY LOCAL TOYOTA DEALER AND THE NEW MIRROR HAS A DIFFERENT MOUNTING STYLE. *TR
NHTSA ODI #10392717
2,000 miles · Feb 17, 2011
Visibility
THE REAR WINDOW ON 2010 TOYOTA PRIUS , WHILE DRIVING AT NIGHT,GENERATES THE VERTICAL LIGHT BARS ATTACHED TO THE SOURCE OF LIGHT , EX: HEADLIGHT OF THE FOLLOWING VEHICLE, THUS IMAGE OF THE CARS TRAFFIC ON THE BUSY HIGHWAY IS TOTALLY DISTORTED BY THE PRESENCE OF THE THESE UNWARRANTED LIGHT EFFECTS. THIS DEFECT INTRODUCES THE SAFET…
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THE REAR WINDOW ON 2010 TOYOTA PRIUS , WHILE DRIVING AT NIGHT,GENERATES THE VERTICAL LIGHT BARS ATTACHED TO THE SOURCE OF LIGHT , EX: HEADLIGHT OF THE FOLLOWING VEHICLE, THUS IMAGE OF THE CARS TRAFFIC ON THE BUSY HIGHWAY IS TOTALLY DISTORTED BY THE PRESENCE OF THE THESE UNWARRANTED LIGHT EFFECTS. THIS DEFECT INTRODUCES THE SAFETY ISSUE WHILE DRIVING IN HEAVY TRAFFIC, THE DRIVER IS PRESENTED WITH THE LIGHT EFFECTS THAT TOTALLY BLURS THE BACK VIEW .THE ISSUE IS AUGMENTED IF THE REAR WINDOW IS TINTED . THE ISSUE HAD BEEN VERIFIED BY ROUND ROCK(TEXAS) TOYOTA AND APPEARS TO HAVE BEEN A TEST ESCAPE. HOWEVER THE DEALERSHIP REFUSED TO ADDRESS THE PROBLEM ARGUING THAT THERE IS INSUFFICIENT FIELD DATA THAT WOULD JUSTIFY ACTION TO BE TAKEN. BEING THE USER OF THE MULTIPLE TOYOTA PRODUCT IN THE PAST, I CAN EXPRESS THE HEAVY CONCERN ABOUT THE POTENTIAL SAFETY BREACH WHILE DRIVING AT NIGHT, PRIMARILY IN HEAVY HIGHWAY TRAFFIC. *TR
NHTSA ODI #10383132
1,433 miles · Nov 2, 2010
Visibility
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A LOUD BANG. UPON EXAMINATION, SHE NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AN OBJECT WOULD HAVE HAD TO HIT THE VEHICLE TO CAUSE THE SUNROOF TO …
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A LOUD BANG. UPON EXAMINATION, SHE NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AN OBJECT WOULD HAVE HAD TO HIT THE VEHICLE TO CAUSE THE SUNROOF TO SHATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,433.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
2010 Toyota Prius Problems, Complaints & Recalls | Skip That Year
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