NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
108 reportsClear category filterMileage unknown · Mar 31, 2022
Electrical SystemFuel/propulsion SystemUnknown Or Other
I was driving on the road and right before a stop light my car jumped as if someone hit me from behind. After looking in my rear view and seeing no one on me I realized something else happened. I look at my dash and check hybrid system light was on. I was in traffic at the light waiting and looked it up on my phone to find out w…
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I was driving on the road and right before a stop light my car jumped as if someone hit me from behind. After looking in my rear view and seeing no one on me I realized something else happened. I look at my dash and check hybrid system light was on. I was in traffic at the light waiting and looked it up on my phone to find out what to do. Some article said to pull over and turn it off and restart it. The light turned green and traffic started moving so I started to drive. I thought I could probably make it home but the car started driving a lot slower than usual. I really didn’t want to pull over because it was in a bad part of town but I felt like I had no choice because the car was barely moving. It seemed more dangerous to be on the road with other drivers. So I pulled over and parked and tried starting it again. It wouldn’t shift to drive so now I’m stuck and can’t get home unless I pay to get my car towed. I get my car towed to the house. I put a meter on the battery and it was fine. I put a diagnostics tester on it and came up with these codes POA1A and POA94. I contacted hybrid mechanic that doesn’t work at Toyota and he said to take it in to a dealership and sent me the ZE3 warranty letter and said they would fix it. I paid for it to be towed to the dealership. There were already a lot of cars waiting to be serviced when I got there. Anyway, they said they would fix it after they did their diagnostics after I paid $120 for it. That was 3/21/2022. I sent CSR the ZE3 letter and he said it wasn’t covered. It’s like he didn’t even read it. A day later he said he needed to talk to a warranty administrator then a day later he said it would be covered but I don’t qualify for a loaner but they can give me a rental for $45 a day. I friend let me borrow their car for a couple days. Now as of writing this it’s midnight 3/30/2022. I still don’t have my car and I’m about to be without a car unless I buy one or rent one. No ETA on the part being delivered either. I’m SOL.
NHTSA ODI #11459053
Mileage unknown · Mar 15, 2022
Service BrakesUnknown Or Other
In Nov 2020 I was informed that my ABS actuator needed to be replaced since all warning systems went off and brakes were disabled. On March 13, 2022 the ABS and traction system warning came on again . On March 14, 2022 I had my car towed to Daves Ultimate Automotive in Austin, Texas because my brakes failed. They told me I neede…
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In Nov 2020 I was informed that my ABS actuator needed to be replaced since all warning systems went off and brakes were disabled. On March 13, 2022 the ABS and traction system warning came on again . On March 14, 2022 I had my car towed to Daves Ultimate Automotive in Austin, Texas because my brakes failed. They told me I needed to replace the Brake Booster which is going to coat me $2500. I have looked at car complaints and this seems to be a faulty system that Toyota is aware of because they extended a warranty to Dec 2019. It is my belief that this should be a recall because of the dangerous potential of no brakes when this system fails.
NHTSA ODI #11456747
Mileage unknown · Sep 15, 2021
Electrical SystemService BrakesUnknown Or Other
I have recently bought a 2010 Prius. The ABS (!) , traction control, and emergency brake light all illuminated three days after I transferred title with the dmv. This apparently is a very common problem with this car. I am told that these lights lead to a very expensive repair. My primary concern is my safety and of course t…
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I have recently bought a 2010 Prius. The ABS (!) , traction control, and emergency brake light all illuminated three days after I transferred title with the dmv. This apparently is a very common problem with this car. I am told that these lights lead to a very expensive repair. My primary concern is my safety and of course the safety of others. A car that has brakes that suddenly fail is lethal. I was advised by a helpful agent that these repairs would come out of my pocket. My complaint is that Toyota should be responsible for this. I cannot drive this vehicle at the moment because I refuse to endanger anyone.
NHTSA ODI #11433111
Mileage unknown · Aug 20, 2021
Unknown Or Other
Seek exteral brake fluid no external leaks found ABS pump noise probable abs pump flalure leak
NHTSA ODI #11429844
Mileage unknown · Jun 20, 2021
Unknown Or Other
While driving on an uncrowded 2 lane rural highway at approx. 4pm on June 20th, 2021, I heard what sounded like a gunshot in my ear. I quickly looked around at my interior & saw no broken windows. I had no driving issues, but pulled over safely to inspect the exterior of my vehicle. As soon as I opened my driver's door & exited…
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While driving on an uncrowded 2 lane rural highway at approx. 4pm on June 20th, 2021, I heard what sounded like a gunshot in my ear. I quickly looked around at my interior & saw no broken windows. I had no driving issues, but pulled over safely to inspect the exterior of my vehicle. As soon as I opened my driver's door & exited, I turned to close the door & saw that my sunroof had basically exploded. It was jagged & missing pieces around 3 of 4 edges. I was an hour from home & wanted to make sure I arrived safely. En route I heard chunks falling off & by the time I got home the middle portion had rippled & gaping holes were visible.
NHTSA ODI #11421585
Mileage unknown · May 17, 2021
Service BrakesUnknown Or Other
Impending failure of the brake booster / brake booster pump assembly. ABS and brake warning lights remain on and a constant electrical whining sound can be heard from the brake booster assembly. Toyota is aware of the problem and offered a customer support program that expired in 2019 ( https://attachments.priuschat.com/attac…
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Impending failure of the brake booster / brake booster pump assembly. ABS and brake warning lights remain on and a constant electrical whining sound can be heard from the brake booster assembly. Toyota is aware of the problem and offered a customer support program that expired in 2019 ( https://attachments.priuschat.com/attachment-files/2019/12/178663_162714_ZJB_Phase_2_.pdf )
NHTSA ODI #11417524
115,000 miles · Feb 27, 2021
Service BrakesUnknown Or Other
ON TUESDAY, FEBRUARY 23, OUR BRAKING SYSTEM FAILED ON OUR TOYOTA PRIUS WHILE DRIVING ON A SIDE ROAD AFTER MONTHS OF CONTINUING WEAKNESS IN THE BRAKE PEDAL AND "LURCHING" WHEN BRAKING OVER POTHOLES. THE BRAKE SYSTEM LOST HYDRAULIC PRESSURE. UPON INSPECTION BY AN ASE-CERTIFIE MECHANIC, THEY DETERMINED THE BRAKE BOOSTER ASSEMBLY H…
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ON TUESDAY, FEBRUARY 23, OUR BRAKING SYSTEM FAILED ON OUR TOYOTA PRIUS WHILE DRIVING ON A SIDE ROAD AFTER MONTHS OF CONTINUING WEAKNESS IN THE BRAKE PEDAL AND "LURCHING" WHEN BRAKING OVER POTHOLES. THE BRAKE SYSTEM LOST HYDRAULIC PRESSURE. UPON INSPECTION BY AN ASE-CERTIFIE MECHANIC, THEY DETERMINED THE BRAKE BOOSTER ASSEMBLY HAD LIKELY FAILED, BUT RECOMMENDED SENDING TO A TOYOTA DEALERSHIP. THEY CONFIRMED THE VEHICLE WAS UNFIT TO DRIVE. THE VEHICLE WAS SENT TO A TOYOTA DEALER. THE DEALER CONFIRMED THE BREAK BOOSTER ASSEMBLY/ACTUATOR HAD FAILED. THE DEALER ADVISED THE BRAKE BOOSTER HAD PREVIOUSLY BEEN UNDER A TOYOTA "CUSTOMER SERVICE CAMPAIGN," BUT THAT THE "WARRANTY" CAMPAIGN HAD EXPIRED. HOWEVER, HE ADVISED TOYOTA BRAND ENGAGEMENT CENTER HAS OFTEN ASSISTED CUSTOMERS WHEN THEY'RE JUST OUTSIDE THE WARRANTY PERIOD. WHEN CONTACTING TOYOTA, THEY STATED THIS VEHICLE WAS NEVER UNDER RECALL AND WAS NOT ELIGIBLE, BUT THEN SAID THEY SENT INFORMATION ON A TOYOTA SAFETY CAMPAIGN. UPON RESEARCH, WE CONTINUED TO CONFIRM THAT THE DIAGNOSIS WAS TIED TO RECALL D0H FROM JULY 2013. WE'VE ALSO REVIEWED OUR VEHICLE HISTORY, AND THE BRAKE PUMP ASSEMBLY WAS NEVER REPLACED DESPITE BEING INSPECTED CONSISTENTLY BY TOYOTA DEALERS SINCE 2013 AND UNDER RECALL. TOYOTA HAS DECLINED TO COVER THE COST OF THE REPLACEMENT FOR THE BRAKE PUMP ASSEMBLY. THE COST OF REPAIR IS NEARLY THE SAME AS THE CURRENT VALUE OF THE VEHICLE. TOYOTA BRAND ENGAGEMENT CENTER HAS DECLINED TO PROVIDE THIS INFORMATION IN WRITING, WOULD NOT PROVIDE A NAME, AND OTHERWISE ACTED COMPLETELY SKETCHY - FOR LACK OF A BETTER WORD - ANY TIME WE TRIED TO CLARIFY THE REPAIR WAS CLEARLY TIED TO THE JUNE 2013 RECALL. WE WERE VERY, VERY FORTUNATE THE BRAKES FAILED ON A SIDE STREET NEAR OUR HOME, NOT ON A HIGHWAY OR OTHER HIGH-RISK AREA. WE WOULD LIKE TOYOTA TO HONOR THE RECALL, EXTEND IT FOR OTHER CUSTOMERS, AND COVER THE COST OF REPAIR.
NHTSA ODI #11398158
58,000 miles · Jan 14, 2021
Service BrakesUnknown Or Other
THE CASING OF THE BRAKE ACTUATOR IS CRACKING. THE BRAKE ACTUATOR APPARENTLY IS AN UNDERLYING PROBLEM THAT TOYOTA DOES NOT WANT TO TAKE RESPONSIBILITY FOR AND FIX.
NHTSA ODI #11388142
Mileage unknown · Dec 26, 2020
Electrical SystemEngineUnknown Or Other
I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD…
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I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD THAT IT WAS MY BREAK. I BOUGHT A NEW BRAKE BOOSTER AND PAY FOR THE REPLACEMENT AND THE PROBLEM WAS STILL HUNGRY JUST
NHTSA ODI #11385060
114,700 miles · Nov 12, 2020
Electrical SystemService BrakesUnknown Or Other
I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENA…
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I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENANCE PLAN SET UP FOR THE KNOWN INCREASED OIL CONSUMPTION RATE THAT IS DIRECTLY LINKED TO MY MODEL VEHICLE AND HAS NOT ONLY NOT PERFORMED ROUTINE OIL CHANGES BUT ALSO SENT ME HOME AFTER A SUPPOSED OIL CHANGE WITH ZERO OIL IN MY TANK. BUT TODAY MY MAIN CONCERN THAT I TAKE ISSUE WITH AND THAT IVE ENCOUNTERED FROM THE GET-GO, HAS TO DO WITH THE BREAKS. FOR YEARS I'VE BEEN TELLING TOYOTA ABOUT HOW MY BREAKS DO THIS THING WHERE UNDER THE RIGHT CIRCUMSTANCES (THOSE BEING THINGS LIKE SLIGHT BUMPS OR RAISES IN THE ROAD, OR GOING OVER A MANHOLE COVER) THE BREAKS NOT ONLY GIVE OUT BUT ACTUALLY PROPEL ME FORWARD WITH ZERO CHANCE FOR STOPPING WHICH IS QUITE TERRIFYING ALREADY AND THEN WHEN YOU ADD IN OTHER DRIVERS ON THE ROAD INTO THE EQUATION IS A LITERAL NIGHTMARE. DESPITE MY MANY EFFORTS FOR TOYOTA TO TAKE A LOOK AT THEM THEY ALWAYS REFUSE ANY SERVICE TO THEM BECAUSE MY DASHBOARD IS NOT DISPLAYING ANY WARNING SIGNS. ALSO, DUE TO THE FACT THAT ITS NOT A CONSTANT ISSUE, MEANING IT ONLY HAPPENS UNDER THE RIGHT CIRCUMSTANCES WHICH IDK WHERE SUCH A PRECISE PLACE EXISTS NEAR THE DEALERSHIP, THEY CANT EXPERIENCE IT FOR THEMSELVES. SO MY CONCERNS ARE DISMISSED LEAVING ME TO FEND FOR MYSELF WHENEVER THESE CIRCUMSTANCES ARISE WHICH NO DOUBT AN ACCIDENT SEEMS TO BE ON THE HORIZON. THEN WITH ~114,700 MILES ON THE ODOMETER, MY ENTIRE ABS SYSTEM CRASHED WHILE I WAS IN TRAFFIC. LUCKILY I AM A BEYOND EXCEPTIONAL DRIVER AND ALSO HAVE CATLIKE REFLEXES SO WAS ABLE TO MANAGE MY WAY TO THE SHOULDER OF THE ROAD WHEN THIS OCCURRED. HOWEVER, WITH WARNING LIGHTS NOW ILLUMINATED O
NHTSA ODI #11374311
Official recalls
10Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
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