NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
178 reportsClear category filter164,845 miles · Jan 12, 2015
Electrical System
DRIVING AFTER DARK, TEMP 12 F, DASHBOARD LIGHT WENT BLACK ON AREA BEHIND STEERING WHEEL. UPON ARRIVING AT DESTINATION, VEHICLE TOOK SEVERAL ATTEMPTS BEFORE IT TURNED OFF. CAR WAS TAKEN TO TOYOTA DEALER. I SUGGESTED THIS PROBLEM MAY BE ON A RECALL FOR THE MULTI SYSTEM LIGHT IN THE DASH. AFTER 2 HOURS TOYOTA DID NOT ADDRESS THE …
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DRIVING AFTER DARK, TEMP 12 F, DASHBOARD LIGHT WENT BLACK ON AREA BEHIND STEERING WHEEL. UPON ARRIVING AT DESTINATION, VEHICLE TOOK SEVERAL ATTEMPTS BEFORE IT TURNED OFF. CAR WAS TAKEN TO TOYOTA DEALER. I SUGGESTED THIS PROBLEM MAY BE ON A RECALL FOR THE MULTI SYSTEM LIGHT IN THE DASH. AFTER 2 HOURS TOYOTA DID NOT ADDRESS THE "RECALL" ISSUE AND DIAGNOSED LOOSE BATTER CABLE. CAR PERFORMED NORMALLY. NEXT MORNING THE CAR STARTED AND DASHBOARD LIGHTING CAME ON AS PER USUAL. END OF DAY WHEN TEMP DROPPED DASHBOARD WENT BLACK AGAIN AND THE CAR WAS DIFFICULT TO TURN OFF AT END DESTINATION. TOYOTA DEALER WAS CALLED IMMEDIATELY (SUNDAY) LEFT MESSAGE. CALLED AGAIN NEXT MORNING AFTER 10AM NO CALL RECEIVED FROM DEALERSHIP. *TR
NHTSA ODI #10671760
75,000 miles · Jan 5, 2015
Electrical SystemExterior LightingVisibility/wiper
INTERMITTENT FAILURE OF HEADLIGHT (LEFT AND RIGHT, THOUGH NOT SIMULTANEOUSLY). PROBLEM CAN BE TEMPORARILY CORRECTED BY TURNING HEADLIGHTS OFF, THEN ON. THIS ISSUE OCCURS WHILE DRIVING (TWICE WITHIN A ONE HOUR DRIVE) AND WHEN THE CAR HAS JUST BEEN STARTED. FUSES HAVE BEEN CHECKED AND HEADLIGHT BULBS HAVE BEEN REPLACED WITH NO RE…
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INTERMITTENT FAILURE OF HEADLIGHT (LEFT AND RIGHT, THOUGH NOT SIMULTANEOUSLY). PROBLEM CAN BE TEMPORARILY CORRECTED BY TURNING HEADLIGHTS OFF, THEN ON. THIS ISSUE OCCURS WHILE DRIVING (TWICE WITHIN A ONE HOUR DRIVE) AND WHEN THE CAR HAS JUST BEEN STARTED. FUSES HAVE BEEN CHECKED AND HEADLIGHT BULBS HAVE BEEN REPLACED WITH NO RESOLUTION. *TR
NHTSA ODI #10670298
150,000 miles · Dec 23, 2014
Electrical SystemVehicle Speed Control
CAR WHEN IN PARK OR STOPPED (AT A STOP SIGN OR LIGHT) WILL AUTOMATICALLY SHIFT INTO NEUTRAL ABOUT A SECOND AFTER I TRY TO PUT IT IN REVERSE OR DRIVE. IT BEGAN HAPPENING ABOUT A MONTH AGO AND NOW HAPPENS EVERY TIME I START THE CAR. IT ALSO BEGAN HAPPENING AT STOPLIGHTS AND ALMOST CAUSED AN ACCIDENT WHEN I WAS TRYING TO ACCELERAT…
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CAR WHEN IN PARK OR STOPPED (AT A STOP SIGN OR LIGHT) WILL AUTOMATICALLY SHIFT INTO NEUTRAL ABOUT A SECOND AFTER I TRY TO PUT IT IN REVERSE OR DRIVE. IT BEGAN HAPPENING ABOUT A MONTH AGO AND NOW HAPPENS EVERY TIME I START THE CAR. IT ALSO BEGAN HAPPENING AT STOPLIGHTS AND ALMOST CAUSED AN ACCIDENT WHEN I WAS TRYING TO ACCELERATE ONTO A FAST HIGHWAY FROM A STOPLIGHT LAST WEEK. IT TAKES UP TO 10 ATTEMPTS TO KEEP IT IN DRIVE OR REVERSE NOW FROM A STOPPED POSITION, AND I NEVER KNOW WHEN OR FOR HOW LONG IT WILL HAPPEN. OTHER THAN THIS, MY CAR IS IN GOOD CONDITION AND HAS NOT HAD ANY PROBLEMS. I LOOKED UP THE ISSUE ONLINE, AND FROM WHAT A LOT OF OTHER PRIUS DRIVERS SAY, IT SOUNDS LIKE A MAJOR ISSUE WITH THE SHIFT LEVER ASSEMBLY (SEE BELOW FOR LINKS TO FORUMS WHERE MANY OTHERS HAVE THE SAME ISSUE). THIS FIX COSTS A FEW HUNDRED DOLLARS, AND IT SEEMS COMMON IN THE 2004-2009 PRIUS. IT HAS A TSB OUT ON IT (SEE LINK BELOW), SO THE ISSUE IS KNOWN?BUT THIS PART SHOULD BE ISSUED A RECALL FOR THOSE HAVING ISSUES!! IT IS A DANGEROUS AND NOT-UNCOMMON DEFECT, AND I AM AFRAID FOR MY SAFETY WHEN DRIVING THIS CAR NOW! HTTP://WWW.TOYOTANATION.COM/FORUM/62-PRIUS-FORUM/343977-08-PRIUS-WON-T-STAY-GEAR.HTML HTTP://WWW.JUSTANSWER.COM/TOYOTA/6WCTJ-TOYOTA-PRIUS-PRIUS-2008-WILL-NOT-STAY-REVERSE-DRIVE.HTML HTTP://PRIUSCHAT.COM/THREADS/2008-PRIUS-SHIFTS-BACK-TO-NEUTRAL-WONT-STAY-IN-DRIVE-REVPOSTED-WED-AUG-12-2009-7-04-AM.67254/#AXZZ3MFYFAU2J. *TR
NHTSA ODI #10667912
78,000 miles · Nov 25, 2014
Electrical System
ON START UP THE COMBINATION METER FAILED TO OPERATE. SINCE THE COMBINATION METER PRESENTS BULK OF THE CRITICAL VEHICLE INFORMATION IT PRESENT A HAZARD TO THE OPERATION OF THE VEHICLE. IT IS A KNOWN INTERMITTENT PROBLEM AND WAS FIRST OBSERVED ON MY 2005 PRIUS APPROXIMATELY THREE YEARS AGO, HOWEVER, THE PROBLEM CAN CLEAR ITSELF.…
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ON START UP THE COMBINATION METER FAILED TO OPERATE. SINCE THE COMBINATION METER PRESENTS BULK OF THE CRITICAL VEHICLE INFORMATION IT PRESENT A HAZARD TO THE OPERATION OF THE VEHICLE. IT IS A KNOWN INTERMITTENT PROBLEM AND WAS FIRST OBSERVED ON MY 2005 PRIUS APPROXIMATELY THREE YEARS AGO, HOWEVER, THE PROBLEM CAN CLEAR ITSELF. WHEN IT FIRST OCCURRED I BROUGHT IT TO THE SUN TOYOTA SERVICE DEPARTMENT, 3001 U.S. 19 HOLIDAY, FL (727) 478-0070 FOR SERVICE. THE SERVICE PERSONAL NOTICED THE PROBLEM, RECYCLED THE POWER ON THE VEHICLE, THEN THE PROBLEM CLEARED ITSELF. THEY SAID AT THAT TIME THERE WAS NOTHING THEY COULD DO TO REPAIR THE PROBLEM UNLESS IT HARD FAILS. SINCE THAT TIME I HAVE HAD IT INTERMITTENTLY FAIL AND CORRECT ITSELF. I DISCOVERED THAT THIS WAS A KNOWN DESIGN DEFECT AND THAT A WARRANTY EXTENSION HAD BEEN ISSUED BY TOYOTA MOTOR SALE, USA WHICH WOULD COVER REPAIR OF THE VEHICLE. I EXPERIENCED THE FAILURE AGAIN ON 11/18/2014. I IMMEDIATELY DROVE IT TO SUN TOYOTA. THEY EXAMINED THE PROBLEM, I POINTED OUT THE EXTENDED WARRANTY, BUT THEY SAID THE VEHICLE WAS NOW OUTSIDE OF THE EXTENDED WARRANTY AND COULD NOT BE REPAIRED. I DROVE THE VEHICLE TO CLEARWATER TOYOTA, 21799 US HIGHWAY 19 N, CLEARWATER, FL 33765 (727) 799-1234, AND THEY TOO SAID IT WAS OUT OF WARRANTY. AS A LAST RECOURSE I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER. THEY ASSIGNED A CASE TO ME BUT THEY TOO SAID THE PROBLEM IS OUT OF WARRANTY. *TR
NHTSA ODI #10660813
228,534 miles · Nov 17, 2014
Electrical SystemExterior Lighting
MY LEFT HEAD LIGHT GOES OUT INTERMITTENTLY. THE LIGHT GOES BACK ON WHEN I TURN THE LIGHTS OFF AND THEN ON AGAIN. THIS SEEMS TO BE A PROBLEM THAT PRIUS OWNERS ARE REGULARLY EXPERIENCING. *TR
NHTSA ODI #10658721
213,884 miles · Nov 7, 2014
Electrical SystemExterior LightingVisibility/wiper
THE RIGHT SIDE HEADLIGHT GOES OUT MULTIPLE TIMES FOR NO APPARENT REASON. I HAVE TO TURN THE LIGHTS OFF- THEN BACK ON--IT WILL COME BACK ON--ONLY TILL IT GOES OUT AGAIN. *TR
NHTSA ODI #10653517
130,000 miles · Oct 2, 2014
Electrical System
TODAY, WHEN OUR 2005 PRIUS WAS TURNED ON, THE DASHBOARD LIGHTS, INCLUDING THE ODOMETER AND SPEEDOMETER, AND ALL OF THE DASHBOARD WARNING LIGHTS, DID NOT ILLUMINATE. ADDITIONALLY,THE PRIUS WOULD NOT TURN OFF BY PUSHING THE BUTTON ON THE DASH. A GOOGLE SEARCH REVEALED A KNOWN PROBLEM WITH THE COMBINATION METER DISPLAY THAT CONTROL…
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TODAY, WHEN OUR 2005 PRIUS WAS TURNED ON, THE DASHBOARD LIGHTS, INCLUDING THE ODOMETER AND SPEEDOMETER, AND ALL OF THE DASHBOARD WARNING LIGHTS, DID NOT ILLUMINATE. ADDITIONALLY,THE PRIUS WOULD NOT TURN OFF BY PUSHING THE BUTTON ON THE DASH. A GOOGLE SEARCH REVEALED A KNOWN PROBLEM WITH THE COMBINATION METER DISPLAY THAT CONTROLS THE DASHBOARD LIGHTS, INCLUDING ALL OF THE SAFETY WARNING LIGHTS, THAT PROMPTED TOYOTA TO ISSUE A WARRANTY ENHANCEMENT, COVERING THIS DEFECT EITHER FOR 9 YEARS FROM THE DATE THE CAR WAS FIRST PUT INTO SERVICE OR UNTIL SEPTEMBER 30, 2013, WHICHEVER IS LONGER. AS IT TURNS OUT, MY PRIUS IS OUTSIDE THIS WARRANTY EXTENSION BY THREE DAYS. I CALLED THE NATIONAL TOYOTA CUSTOMER EXPERIENCE CENTER AT TOYOTA AND WAS TOLD, BECAUSE THERE WAS A WARRANTY EXTENSION, NO FURTHER EXTENSIONS CAN BE GRANTED AND I AM RESPONSIBLE FOR THE REPAIR OF THIS DEFECT. I HAVE AN ISSUE WITH THIS DUE TO THE FACT THE MODULE IN QUESTION IS NOT USER-AFFECTED OR SERVICEABLE IN ANY WAY. IF ITS ENGINEERING AND/OR MANUFACTURING IS SUCH THAT IT ONLY LASTS 9 YEARS, AND IT IS CRUCIAL TO THE OPERATION OF THE CAR, AND THE DISPLAY OF SYSTEM WARNING LIGHTS THAT REFLECT ANY PROBLEMS WITH THE SUPPLEMENTAL RESTRAINT SYSTEM, BRAKING SYSTEM, HYBRID SYSTEM, ETC. I HAVE AN ISSUE BECAUSE THIS ELECTRONIC DEVICE MAKES THE CAR INOPERABLE AND MANY PEOPLE WITH TOYOTA PRIUS VEHICLES, FROM MODEL YEARS 2004-2009 ARE EXPERIENCING THIS PROBLEM. SHOULDN'T NON-SERVICEABLE, CRITICAL PARTS TO THE OPERATION OF A CAR, THAT DISPLAY THE STATUS OF SAFETY-RELATED SYSTEMS, LAST MORE THAN 9 YEARS? THERE WILL BE CONSUMERS WHO OPT TO DRIVE THE CAR ANYWAY, WHICH COULD LEAD TO INJURIES AND DEATH, DEPENDING ON THE STATUS OF THEIR SAFETY-RELATED SYSTEMS, WHICH THEY HAVE NO WAY OF BEING ABLE TO SEE WHEN THIS DEFECT APPEARS IN THEIR CARS, AT THE TIME OF A CRASH OR NEED TO BRAKE IN AN EMERGENCY. *TR
NHTSA ODI #10640955
203,000 miles · Sep 4, 2014
Electrical SystemInjury
HYBRID BATTERY EXPLODED IN CAR, I THOUGHT SOMEONE SHOT AT ME OR BOMB WENT OFF IN CAR. LATER I REALIZED THERE WAS A PROBLEM WITH THE HYBRID SYSTEM. I COULDN'T GET A HOLD OF TOYOTA OR REPRESENTATIVE OF TOYOTA, I TOOK BATTERY OUT SO THERE WOULDN'T BE A FIRE. WHEN I OPENED CASING UP I SAW THE DAMAGE WHERE A CELL OR TWO EXPLODED INSI…
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HYBRID BATTERY EXPLODED IN CAR, I THOUGHT SOMEONE SHOT AT ME OR BOMB WENT OFF IN CAR. LATER I REALIZED THERE WAS A PROBLEM WITH THE HYBRID SYSTEM. I COULDN'T GET A HOLD OF TOYOTA OR REPRESENTATIVE OF TOYOTA, I TOOK BATTERY OUT SO THERE WOULDN'T BE A FIRE. WHEN I OPENED CASING UP I SAW THE DAMAGE WHERE A CELL OR TWO EXPLODED INSIDE HYBRID BATTERY PACK. WHEN I FINALLY GOT TO TALK TO SOMEONE FROM TOYOTA 4 DAYS LATER AND TOLD THEM I REMOVED THE PACK SO IT WOULDN'T START A FIRE IN CAR AND FOR THE AUTHORITIES TO INSPECT BATTERY, THEY STARTED YELLING AT ME FOR DRIVING THE CAR AND REMOVING THE BATTERY. I SAID THIS IS A SAFETY ISSUE, IT CAN HAPPEN TO ANYONE. IT HAS AFFECTED ME, MY CHILD AND DOGS HEARING AS A RESULT AND NEGLIGENCE OF TOYOTA. I WAS SCARED AND FRIGHTENED BY TOYOTA'S RESPONSE AND THE CALL BACK AFTER I YELLED AT THE AND HUNG UP. I GOT A CALL BACK FROM THEM WHERE I WAS THREATENED BY A MAN. I THOUGHT TOYOTA CARED ABOUT CUSTOMERS, NOT TO THREATEN THEM, AND TO TAMPER WITH EVIDENCE AND HIDE A SAFETY ISSUE. *TR
NHTSA ODI #10630672
70,000 miles · Aug 26, 2014
Electrical SystemService Brakes
I WENT FROM A STATIONARY DRIVING POSITION, TO DRIVING OFF AT 20 MPH DOWN A 3 LANE HIGHWAY, SUDDENLY A FEW SECONDS AFTER, ALL THESE LIGHTS CAME ON: FLASHING WARNING LIGHT, BRAKE LIGHTS, ABS LIGHT AND A LOUD BEEPING NOISE. I HAD NO POWER, NO BRAKES?.. FORTUNATELY THERE WAS NOBODY IN FRONT OF ME OR CLOSE BEHIND AND I COULD VEER IN…
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I WENT FROM A STATIONARY DRIVING POSITION, TO DRIVING OFF AT 20 MPH DOWN A 3 LANE HIGHWAY, SUDDENLY A FEW SECONDS AFTER, ALL THESE LIGHTS CAME ON: FLASHING WARNING LIGHT, BRAKE LIGHTS, ABS LIGHT AND A LOUD BEEPING NOISE. I HAD NO POWER, NO BRAKES?.. FORTUNATELY THERE WAS NOBODY IN FRONT OF ME OR CLOSE BEHIND AND I COULD VEER INTO THE SIDE OF THE ROAD. I TURNED THE CAR OFF TOTALLY. AND THEN TRIED TO TURN IT BACK ON AGAIN TO SEE WHAT WOULD HAPPEN, AND ALL THE SAME LIGHTS AND BEEPING NOISE STARTED AGAIN. HAD THE CAR TOWED TO TOYOTA IN SANTA MONICA. THERE WAS NO MANAGER ON SITE. ONE OF THE SERVICE GUYS SAID HE WOULD HAVE IT CHECKED. THEY REFUSED TO GIVE ME A TEMPORARY RENTAL OR SUBSTITUTE CAR - THEY SAID THEY WOULD GIVE ME A RIDE TO A RENTAL PLACE! THIS IS 11 A.M. THE FOLLOWING MORNING. THE MANAGER AT THE DEALERSHIP IS STILL NOT THERE. THE ASSOCIATE CALLED ME AND SAID I COULD PAY TO HAVE IT REPAIRED !! I HAVE CALLED THE TOYOTA CUSTOMER RELATIONS SERVICE, WHO SAY THEY WILL GET BACK TO ME IN "A DAY OR SO". ASIDE FROM MY LIFE AND OTHERS LIVES, BEING PUT IN TOTAL JEOPARDY BY MY CARS' FAILURE, I THINK THE LACK OF URGENCY ON THIS MATTER IS APPALLING. THERE MAY BE OTHER PRIUS CARS THAT WILL HAVE THE SAME FAILURE, AND PEOPLE KILLED. *TR
NHTSA ODI #10628441
80,800 miles · Jul 11, 2014
Electrical SystemElectronic Stability Control (esc)Service Brakes
IN 2007, WE PURCHASED A CERTIFIED USED TOYOTA PRIUS 2005 WITH 13,298 MILES. WE HAVE OWNED THIS CAR EVER SINCE. WE CURRENTLY HAVE ABOUT 81,000 MILES ON THIS VEHICLE. BRAKE FAILURE INCIDENT ON JUNE 30, 2014, I WAS DRIVING THE 2005 PRIUS SLOWLY (10-15 MPH) ALONG A ROADWAY LOCATED IN A TECUMSEH, MI CITY PARK: AS THE CAR APP…
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IN 2007, WE PURCHASED A CERTIFIED USED TOYOTA PRIUS 2005 WITH 13,298 MILES. WE HAVE OWNED THIS CAR EVER SINCE. WE CURRENTLY HAVE ABOUT 81,000 MILES ON THIS VEHICLE. BRAKE FAILURE INCIDENT ON JUNE 30, 2014, I WAS DRIVING THE 2005 PRIUS SLOWLY (10-15 MPH) ALONG A ROADWAY LOCATED IN A TECUMSEH, MI CITY PARK: AS THE CAR APPROACHED A LOCAL STREET, I BRAKED FOR A STOP BEFORE MAKING A RIGHT-HAND TURN. AS I ENGAGED THE BRAKE, THE ABS SYSTEM RED LIGHT APPEARED, THE RED BRAKE LIGHT WAS LIT AND THE RELATED BUZZER WAS ACTIVATED AS WELL. AS I BRAKED, MY RIGHT FOOT WENT ALL THE WAY TO THE FLOOR. I EXPERIENCED COMPLETE AND TOTAL BRAKE FAILURE. I FINALLY STOPPED THE CAR WITH THE EMERGENCY BRAKE. I DROVE THE PRIUS VERY SLOWLY OVER THE TWO MILES HOME, USING THE EMERGENCY BRAKE TO STOP AS NEEDED. MY WIFE AND DAUGHTER WERE RIDING WITH ME IN THE CAR AND WITNESSED THE INCIDENT. ON JULY 1, 2014, I CONTACTED AAA AND ARRANGED TO HAVE THE CAR TOWED TO A REPAIR SHOP IN ANN ARBOR, MI ' 30 MILES AWAY. AFTER A WEEK, AT THE REPAIR SHOP I ARRANGED TO HAVE THE VEHICLE TOWED TO THE LOCAL TOYOTA SERVICE FACILITY. OVER THE PREVIOUS FIVE MONTHS, I EXPERIENCED ANOTHER CURIOUS PROBLEM THAT MAY BE BRAKE RELATED. WHEN BRAKING ON BUMPY ROADS (WE HAVE HORRIBLE POT HOLES ON MANY MAJOR STREETS AND ROADS) OR CURB CUTS, THE CAR ACCELERATES EVER SO BRIEFLY. THE FEELING OF LOSS OF CONTROL IS VERY DISTURBING. IT REMAINS TO BE SEEN IF THIS PROBLEM IS RELATED TO THE BRAKE FAILURE NOTED ABOVE. THERE WERE NO INJURIES AS A RESULT OF THIS BRAKE FAILURE. HOWEVER, I HAD JUST RETURNED HOME FROM BUSINESS IN A NEIGHBORING COMMUNITY 35 MILES AWAY. I OFTEN DRIVE BACKCOUNTRY COUNTY ROADS WITH POSTED SPEEDS OF 55 MPH. IF I HAD EXPERIENCED THE BRAKE FAILURE THEN, I MIGHT WELL HAVE BEEN KILLED ALONG WITH OTHERS. *TR
NHTSA ODI #10609883
Official recalls
6Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
May 31, 2006
THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.
Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Apr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Consequence & remedy
Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE05029 · Engine Stalling
Opened May 31, 2005 · Closed Oct 12, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Engine And Engine Cooling
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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