IllustrationWHILE DRIVING 20 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT AUTOMATIC TRANSMISSION FAILED. AUTOMATIC TRANSMISSION WAS REPAIRED, BUT THE PROBLEM RECURRED. *AK
2003 Toyota Matrix
Owner reports · Recalls · Investigations
More warning signs than most Matrix years
Owner complaints for the 2003 Toyota Matrix are substantially higher than the model-year median of 70.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Matrix years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2525–50K
2450–75K
3575–100K
36100–150K
16150K+
170 reports with mileage · 98 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports3 fire reports13 injury reports
What owners actually said
268 reportsMY CAR HAS 30,000 MILES AND THE CLUTCH HAS BURNED OUT. THE DEALERSHIP IS REFUSING TO REPAIR WITHOUT CHARGE TO ME. THEY WANT $1084. MY CAR IS ONLY 2 YEARS AND I'M THE ORIGINAL OWNER.
PREMATURE CLUTCH FAILURE, THE CLUTCH START SLIPPING AROUND 15000 MILES, THE DEALER SAID WILL NOT REPLACE CLUTCH DUE TO WEAR AND TEAR. HAVE ANOTHER 92 COROLLA FOR 6 YEARS WITH CLUTCH NEVER HAD A PROBLEM. OTHERS ARE COMPLAINING ABOUT THAT MATRIX XRS CLUTCH TOO, NOT JUST ONLY ME. FEELS LIKE TOYOTA BETRAYED THEIR CUSTOMERS.*AK
INSTRUMENT PANEL LIGHTING IS VERY POOR, OBSTRUCTING THE CONSUMER'S ABILITY TO SEE SPEEDOMETER, GAS GAUGE, AND OIL PRESSURE. *AK *LA
WHEN AT A STOP SIGN OR WHEN PLACING VEHICLE IN REVERSE ENGINE WILL RACE AND VEHICLE WILL UNEXPECTEDLY ACCELERATE OUT OF CONTROL. *AK ENGINE INTERMITTENTLY IDLE UP TO ABOUT 2,000 RPM REGARDLESS OF TEMPERATURE. CAUSE NOT YET DETERMINED. PROBLEM IS SIMILAR TO PE04021. *LA
WHENEVER VEHICLE WAS AT A STOP SIGNAL AND WITHOUT WARNING VEHICLE SURGED FORWARD. CONSUMER'S FOOT WAS ON THE BRAKES WHEN SURGING OCCURRED. THIS PROBLEM OCCURRED SEVERAL TIMES SINCE OWNERSHIP OF THE VEHICLE. *AK *MR
AT 34,000 MILES THE CLUTCH BEGAN SLIPPING. TOYOTA STATED THAT IT WAS FROM MISUSE, THAT MY WIFE WAS DRIVING IT IMPROPERLY. MY WIFE, AGE 57, HAS BEEN DRIVING CLUTCH CARS ALL HER LIFE AND AVERAGES 100,000 MILES PER CLUTCH. THE TIRES ARE STILL GOOD AND WORN EVENLY, WHICH SHOWS LACK OF ABUSE. TOYOTA HAS NOT STOOD BY THEIR VEHICLE…
Read full complaint
AT 34,000 MILES THE CLUTCH BEGAN SLIPPING. TOYOTA STATED THAT IT WAS FROM MISUSE, THAT MY WIFE WAS DRIVING IT IMPROPERLY. MY WIFE, AGE 57, HAS BEEN DRIVING CLUTCH CARS ALL HER LIFE AND AVERAGES 100,000 MILES PER CLUTCH. THE TIRES ARE STILL GOOD AND WORN EVENLY, WHICH SHOWS LACK OF ABUSE. TOYOTA HAS NOT STOOD BY THEIR VEHICLE ON THIS ONE, WE'RE APPARENTLY ON OUR OWN FOR THE REPAIR. SO MUCH FOR THE 60,000 MILE WARRANTY.*AK
WHEN THE SUN VISOR WAS PULLED DOWN IT ONLY CAME DOWN HALF WAY. AS A RESULT THE DRIVER WAS BLINDED BY THE SUN. THE DASHBOARD HAS CHROME TRIM SO WHEN BRIGHT LIGHT HITS THE CHROME IT BLINDS THE DRIVER. THE DRIVER FEELS ITS A POOR DESIGN. *NM
WHILE SHIFTING GEARS A NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THE NEXT DAY, VEHICLE WOULD START UP BUT THE TRANSMISSION WOULD NOT ENGAGE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED TRA…
Read full complaint
WHILE SHIFTING GEARS A NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THE NEXT DAY, VEHICLE WOULD START UP BUT THE TRANSMISSION WOULD NOT ENGAGE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED TRANSMISSION NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.*AK
THE GAUGE CLUSTER IN THE 2003 TOYOTA MATRIX IS IN RED. IN BRIGHT SUNLIGHT, IT CAN BE IMPOSSIBLE TO READ THE GAUGES. I HAVE TRIED VARIOUS MAKES OF SUNGLASSES AND SOME SEEM TO HELP SOMEWHAT. BUT IT IS STILL A HAZARD.
Official recalls
108V162000 · Visibility:glass, Side/rear
Apr 10, 2008
TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.
Consequence & remedy
Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA08004 · Side Front Power Window Shatters
Opened Feb 5, 2008 · Closed May 1, 2008
Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Additional source detail variants (3)
Visibility:glass, Side/rear
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Visibility:power Window Devices And Controls
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Visibility
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.