2022 Toyota Highlander

My 2022 Toyota Highlander XSE is subject to Toyota safety recall involving the second-row seat recliner assemblies. Toyota states that the recliner assemblies may not fully lock after seatback adjustment, which could result in the seatback failing to properly restrain an occupant and increase the risk of injury in a crash. The vehicle is available for inspection upon request. Toyota notified me of the recall on April 30, 2026 and specifically recommended that no one sit in or use the second-row seats while the vehicle is moving until the remedy is performed. My children routinely occupy these seats, so Toyota’s instruction prevents me from safely using the vehicle for its intended purpose as a family vehicle. I presented the vehicle to an authorized Toyota dealership on May 1, 2026, immediately after receiving the recall notice. The dealership confirmed that my vehicle is affected by the recall but was unable to perform the repair because Toyota did not have a remedy/parts available. I left the vehicle with the dealership, where it has remained while awaiting the recall remedy. As of September 8, 2026, more than four months after I presented the vehicle, Toyota has still been unable to perform the safety recall repair or provide me with an estimated date when the repair will be available. I have also contacted Toyota directly multiple times regarding the unresolved recall. I have not personally experienced a seatback failure, warning lamp, or warning message. My safety concern is based on Toyota’s confirmed safety recall and Toyota’s instruction not to allow occupants to use the affected second-row seats while the vehicle is moving. I am filing this complaint because Toyota has been unable to remedy this acknowledged safety recall for my vehicle for more than four months despite my making the vehicle available for repair.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Toyota Highlander. The contact received a recall notification for NHTSA Campaign Number: 26V128000 (Seats); however, the part to complete the recall repair was not yet available. The dealer was contacted and confirmed that the parts were unavailable. The contact stated that the second-row seats could not be occupied due to the unrepaired recall. The manufacturer was contacted and a case was filed, but the contact was informed that the parts remained unavailable. The contact had not experienced a failure.

The contact owns a 2022 Toyota Highlander. The contact received notification of NTHSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving 20 MPH with a child seated in the rear passenger’s side seat with the seat back adjusted, while going around a roundabout, the vehicle was cut off by another vehicle, and the contact depressed the brake pedal aggressively to stop the vehicle. There was an abnormal clunking sound coming from the passenger’s side second-row seat, and the seat back moved or readjusted from the previous position. The contact slowed down to approximately 5 MPH to avoid the crash. The child remained secured in the car seat. There was no injury sustained. The vehicle was included in NHTSA Campaign Number: 26V128000 (SEATS). The manufacturer was notified of the failure, but the part was not yet available for the recall repair. The failure mileage was approximately 27,500.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact stated that the vehicle was used to transport children, and the unrepaired recall was a safety hazard. The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.

Vehicle: 2022 Toyota Highlander Limited Mileage at failure: ~60,000 miles The driver seat began moving rearward without any driver input while the vehicle was being driven. The movement was intermittent and occurred multiple times over several days. In one incident, the seat moved rearward while my wife was driving, causing her to lose proper reach to the brake pedal and nearly lose control of the vehicle. The seat would sometimes move to the full rear position and continue attempting to move past the mechanical stop. The problem also occurred during vehicle startup and shutdown cycles. This condition creates a significant safety risk because the driver’s seating position can change unexpectedly while driving. In attempting to mitigate the problem, I tried to disable the power seat by removing the fuse. However, the power seat fuses on this vehicle are not clearly labeled and are mounted on the side of the interior junction block under the dash, making them inaccessible to the driver without removing interior panels. As a result, the malfunctioning system could not be quickly disabled. The vehicle required replacement of the driver seat control/track assembly at a cost of approximately $1,600. Uncommanded movement of the driver seat while driving appears to be a safety-related defect and should be investigated for potential recall or service campaign