2022 Toyota Highlander

Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintenance. The dealership passed the inspection and did not mention any problems with my vehicle. However, just two days after the maintenance, the check engine light came on unexpectedly. The vehicle began to hesitate and shift roughly, with noticeable jerking during acceleration and delayed gear engagement. This created a safety hazard, especially when merging into traffic or crossing intersections, because the SUV would not respond quickly when pressing the accelerator. A diagnostic scan revealed transmission-related trouble codes (P2714 – Pressure Control Solenoid D, and/or P2757 – Torque Converter Clutch Pressure Control Solenoid Performance). I returned to the dealer, and they confirmed the issue but could not provide an immediate fix due to parts availability. They advised continuing to drive, which I feel is unsafe. The symptoms persist, and the transmission sometimes feels like it is slipping, which could result in loss of power in high-speed situations. This issue appears similar to other UA80 8-speed automatic transmission problems reported by Toyota owners from 2017–2022. Publicly available NHTSA records show over 200 similar complaints involving hesitation, rough shifting, and transmission failure. These reports suggest a potential widespread defect that may affect vehicle safety. Given the safety risk of delayed acceleration and possible transmission failure, I believe this defect needs investigation and corrective action.

The contact owns a 2022 Toyota Highlander. The contact stated that while in reverse(R), the backup camera would intermittently fail to operate as the screen would appear blank. The contact also stated that the warning chime would fail to alert the driver to people or objects in the vicinity of the vehicle while reversing. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic. After negotiating with the dealer, they agreed to reset the vehicle's sensors; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the backup camera was not covered under the warranty. The contact then stated that while backing out of a parking space, the back up system failed to alert her of her proximity to another parked vehicle; as a result, the contact crashed into a parked vehicle. The air bags did not deploy, no injuries were reported, and a police report was not filed. The vehicle was not repaired. The failure mileage was approximately 20,000.