2020 Toyota Highlander

On numerous occasions when applying the brakes on my vehicle there is a very noticeable "surge" when the vehicle slows to a near stop. It feels like there is a momentary loss of braking before the brakes re-engage. I have had the vehicle since new and it seems like the problem has become more noticeable over time. I have lost some confidence in the safety performance of the vehicle due to this dangerous issue.

The vehicle continues to place excessive wear on the right rear tire despite the auto dealership service department stating there is nothing wrong with the vehicle. My tires have been replaced 4 times with 89,000 miles on the vehicle. The dealership service department is not willing to look into it any further and states everything is normal despite something clearly wearing this particular tire every 20-25,000 miles.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Toyota Highlander. The contact was informed by an independent mechanic that the front bumper had begun to detach from the vehicle on the driver's and passenger’s side ends of the vehicle. The vehicle was taken to a dealer but was later referred to an independent body shop for service. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

We were driving at around 70 mph on lane #3 on [XXX] near Auburn CA at around [XXX] on [XXX] with 2 passengers and some baggage in the trunk. No baggage were on the roof rack. Traffic was light and no vehicle was directly ahead of us at the time. Weather was cloudy. Suddenly we heard a loud bang above us, like a gun going off. I opened the sunroof cover and found the sunroof glass shattered. After exiting the freeway and parking, we found only the sunroof glass was damaged. The glass was shattered but still intact. There was no damage to the roof or roof racks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 60 MPH, the contact depressed the brake pedal to slow for traffic. The contact stated that the vehicle was vibrating and as he depressed the brake pedal the pedal stiffened and required more pressure to depress. The contact stated no warning light was illuminated. The contact stated that the brake pedal failure occurred only between driving 60 to 70 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.

The side view mirrors are very shaky at all speeds-- and worse over bumps/and/or at highway speeds. It causes a distraction in the peripheral vision of the driver, and does not provide a reliable, clear image in the mirror while the car is underway. The problem is worse on the driver (left) side, but it exists on both sides. This creates an unsafe condition where vision is not clear in the side mirrors.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Highlander. The contact stated that while the vehicle was idling or parked, the engine would suddenly seize. The failure occurred intermittently. The check engine warning light illuminated with a message that the brakes were enabled. The contact restarted the vehicle several times before the vehicle operated as needed. The vehicle had been taken to the dealer 3 times however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 45,600.

The contact owns a 2020 Toyota Highlander. The contact discovered online that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made not aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.