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2017 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

123 reports with mileage · 142 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports2 fire reports15 injury reports

What owners actually said

265 reports
8,000 miles · Sep 10, 2017
Electronic Stability Control (esc)Fuel/propulsion System

ACCELERATE SPEED OVER 80MPG CAR JUST SHUTSDOWN THOUGH STEERING STILL MANAGEABLE OR WORKING GAS PEDAL DONT WORK NO MORE HAVE TO CRUISE THE CAR FROM 1 LANE ALL THE WAY TO THE VERY RIGHT LANE LUCKILY EXIT RAMP JUST THERE AND HAVE TO EXIT. TURN OFF CAR THEM RESTARTT CAR WORKS AGAIN NORMAL. SENT TO DEALER KEYES TOYOTA VAN NUYS NOW W…

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ACCELERATE SPEED OVER 80MPG CAR JUST SHUTSDOWN THOUGH STEERING STILL MANAGEABLE OR WORKING GAS PEDAL DONT WORK NO MORE HAVE TO CRUISE THE CAR FROM 1 LANE ALL THE WAY TO THE VERY RIGHT LANE LUCKILY EXIT RAMP JUST THERE AND HAVE TO EXIT. TURN OFF CAR THEM RESTARTT CAR WORKS AGAIN NORMAL. SENT TO DEALER KEYES TOYOTA VAN NUYS NOW WILL BE 3 WEEKS STILL NO NEWS AS THE GUY STOPS CALLING US GIVE ME UPDATE AFTER 1ST WEEK. TRIED TO CALL FRIDAY OF 2ND WEEK BUT WAS PUT ON HOLD FOREVER.

NHTSA ODI #11022544

2,000 miles · Sep 5, 2017
EngineFuel/propulsion System

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THERE WAS ALSO AN ABNORMAL FUEL ODOR EMITTING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS PHYSICAL EVIDENCE OF A FUEL LEAK UNDER T…

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TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THERE WAS ALSO AN ABNORMAL FUEL ODOR EMITTING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS PHYSICAL EVIDENCE OF A FUEL LEAK UNDER THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT'S TOYOTA OF PEKIN LOCATED AT: 120 RADIO CITY DR, PEKIN, IL 61554, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT RODENTS HAD CHEWED THROUGH THE FUEL LINE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 11/06/17*LJ *JS *TT

NHTSA ODI #11021428

6,000 miles · Aug 23, 2017
Visibility/wiper

VEHICLE SUSTAINED A CRACK FROM TWO SMALL STONES HITTING THE WINDSHIELD WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH. CRACK SPREAD SIGNIFICANTLY FROM THE INITIAL IMPACT SITE. WEATHER DID NOT HAVE A FACTOR IN THIS AS IT WAS SUMMER. CRACK CONTINUED TO SPREAD EVEN AFTER THE VEHICLE WAS PARKED IN A GARAGE. CRACK SPREAD WI…

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VEHICLE SUSTAINED A CRACK FROM TWO SMALL STONES HITTING THE WINDSHIELD WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH. CRACK SPREAD SIGNIFICANTLY FROM THE INITIAL IMPACT SITE. WEATHER DID NOT HAVE A FACTOR IN THIS AS IT WAS SUMMER. CRACK CONTINUED TO SPREAD EVEN AFTER THE VEHICLE WAS PARKED IN A GARAGE. CRACK SPREAD WITH VERY LITTLE PRESSURE APPLIED TO THE WINDSHIELD. BELIEVE THAT THE WINDSHIELD WAS NOT MANUFACTURED TO SUSTAIN A LIGHT IMPACT.

NHTSA ODI #11019128

4,000 miles · Aug 21, 2017
Exterior Lighting

THE HEADLIGHT PROJECTION IS SHARPLY CUT OFF AT THE TOP. WHEN ENTERING A DIP IN THE ROAD THERE IS NO ILLUMINATION AT THE FAR SIDE UPHILL. THE DEALER ADJUSTED THEM, NOW THERE IS A LACK OF ACCEPTABLE LIGHT IMMEDIATELY IN FRONT ON FLAT ROADS

NHTSA ODI #11018717

250 miles · Aug 7, 2017
Visibility/wiper

I AM EXPERIENCING EXCESSIVE AMOUNTS OF GLARE FROM THE WINDSHIELD. THE VEHICLE WAS PURCHASED NEW IN MAY OF 2017. I INITIALLY HAD TINT APPLIED TO THE WINDSHIELD FOR MEDICAL REASONS AND THOUGHT MAYBE IT WAS CAUSING AN INTERACTION WITH THE GLASS ITSELF. AFTER HAVING THE TINT REMOVED, I AM STILL EXPERIENCING THIS EXCESSIVE GLARE.

NHTSA ODI #11013576

1,000 miles · Aug 1, 2017
EquipmentPower TrainSeats

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DRIVESHAFT BECAME EXPOSED. IN ADDITION, THE DRIVER AND PASSENGER SEAT ADJUSTMENT LEVERS BECAME DETACHED FROM THE SEAT HARNESS. OAKLAWN TOYOTA IN OAKLAWN, IL (60453-2668) WAS MADE AWARE OF THE ISSUE AND STATED THA…

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TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DRIVESHAFT BECAME EXPOSED. IN ADDITION, THE DRIVER AND PASSENGER SEAT ADJUSTMENT LEVERS BECAME DETACHED FROM THE SEAT HARNESS. OAKLAWN TOYOTA IN OAKLAWN, IL (60453-2668) WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,000. UPDATED 09/28/17*LJ****UPDATED 10/24/17*LJ *JS *AS THE CONSUMER STATED THE NAVIGATION SYSTEM AND RADIO FAILED. THE VEHICLE WAS NOT SOLD WITH LEATHER SEATS AS IT WAS SUPPOSED TO HAVE BEEN. *JS

NHTSA ODI #11012152

1,200 miles · Jul 14, 2017
EngineVehicle Speed Control

WHILE DRIVING VEHICLE LOST POWER TO APPX 5MPH AND CHECK ENGINE, CHECK ALL WHEEL DRIVE SYSTEM, VISIT DEALER, LIGHTS APPEARED ON DASH, VEHICLE WAS ON HIGHWAY DRIVING AT APPX 50MPH AT TIME OF INCIDENT , DEALER REPROGAMMED ECM, AND RETURNED CAR TO OWNER AND NEXT DAY WHILE DRIVING INCIDENT HAPPENED AGAIN

NHTSA ODI #11005233

5,889 miles · Jul 12, 2017
Visibility/wiper

INTERSTATE DRIVE- 70MPH. NO TRAFFIC WITHIN AT LEAST 0.5 MILE AHEAD. MULTIPLE VEHICLES BEHIND. NO OVERPASSES OR OVERHANGING SIGNS OR STRUCTURES. SUDDEN, EXTREMELY LOUD NOISE FOLLOWED BY WIND NOISE. EXITED FIRST OPPORTUNITY. PANORAMIC SUNROOF SHATTERED WITH LARGE SECTION MISSING ABOVE PASSENGER SEAT. MINIMAL GLASS ABOVE SUNROOF SC…

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INTERSTATE DRIVE- 70MPH. NO TRAFFIC WITHIN AT LEAST 0.5 MILE AHEAD. MULTIPLE VEHICLES BEHIND. NO OVERPASSES OR OVERHANGING SIGNS OR STRUCTURES. SUDDEN, EXTREMELY LOUD NOISE FOLLOWED BY WIND NOISE. EXITED FIRST OPPORTUNITY. PANORAMIC SUNROOF SHATTERED WITH LARGE SECTION MISSING ABOVE PASSENGER SEAT. MINIMAL GLASS ABOVE SUNROOF SCREEN. NO FOREIGN OBJECTS UNDER GLASS ATOP THE SCREEN. AT THE TIME OF EXPLOSION CARS BEHIND SUDDENLY SLOWED AND SWERVED, PRESUMABLY FROM FLYING GLASS.

NHTSA ODI #11004940

6,200 miles · Jun 9, 2017
Visibility/wiper

BOUGHT THIS 2017 HIGHLANDER BRAND-NEW FROM THE DEALER. IT HAD 67 MILES ON THE ODOMETER. WITHIN A FEW THOUSAND MILES, A STONE CHIPPED THE WINDSHIELD AND WITHIN DAYS THE WINDSHIELD WAS A SPIDER'S NEST OF SPREADING CRACKS ALL ACROSS UP AND DOWN THE WINDSHIELD. I BOUGHT A NEW 2015 HIGHLANDER FROM THE SAME DEALER AND HAD THE EXACT SA…

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BOUGHT THIS 2017 HIGHLANDER BRAND-NEW FROM THE DEALER. IT HAD 67 MILES ON THE ODOMETER. WITHIN A FEW THOUSAND MILES, A STONE CHIPPED THE WINDSHIELD AND WITHIN DAYS THE WINDSHIELD WAS A SPIDER'S NEST OF SPREADING CRACKS ALL ACROSS UP AND DOWN THE WINDSHIELD. I BOUGHT A NEW 2015 HIGHLANDER FROM THE SAME DEALER AND HAD THE EXACT SAME PROBLEM AFTER JUST A FEW THOUSAND MILES. I BELIEVE TOYOTA SLANTED THE HOOD OF THE VEHICLE DOWN FOR BETTER AIRFLOW AND RESULTING MPG INCREASE AND IN SO DOING, ALL ROAD DEBRIS SUCH AS STONES, ARE PROPELLED UP RIGHT ONTO THE WINDSHIELD AND THE STONES SMASH THE WINDSHIELD. WHAT ARE THE RANDOM ODDS THAT A BRAND-NEW, DEALER-BOUGHT 2015 AND 2017 HIGHLANDER WOULD BOTH GET A STONE CHIP THAT DESTROYS THE WINDSHIELD WITHIN THE FIRST FEW THOUSAND MILES OF DRIVING? THESE WINDSHIELD AREN'T CHEAP TO REPLACE- ABOUT $1400.

NHTSA ODI #10994221

4,400 miles · Jun 2, 2017
Vehicle Speed Control

THE DYNAMIC RADAR CRUISE CONTROL DOES NOT OPERATE CORRECTLY AND CAN BE VERY DANGEROUS. WHEN DRIVING ON A HIGHWAY WITH THE FEATURE ON AND A VEHICLE IN FRONT OF YOU EXITS TO THE RIGHT, THE HIGHLANDER WILL SLOW AND BRAKE AGGRESSIVELY AS IF IT'S STILL FOLLOWING THE SLOWING EXITING VEHICLE THAT IS NOW IN ANOTHER LANE AND LEAVING THE …

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THE DYNAMIC RADAR CRUISE CONTROL DOES NOT OPERATE CORRECTLY AND CAN BE VERY DANGEROUS. WHEN DRIVING ON A HIGHWAY WITH THE FEATURE ON AND A VEHICLE IN FRONT OF YOU EXITS TO THE RIGHT, THE HIGHLANDER WILL SLOW AND BRAKE AGGRESSIVELY AS IF IT'S STILL FOLLOWING THE SLOWING EXITING VEHICLE THAT IS NOW IN ANOTHER LANE AND LEAVING THE HIGHWAY. THE SETTING OF THE VEHICLE TO VEHICLE DISTANCE AND PRE-COLLISION SETTING HAVE LITTLE AFFECT ON THIS PROBLEM. THIS PROBLEM CAN EASILY BE DUPLICATED EVERY TIME. THE DEALER SAYS IT'S NORMAL OPERATION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK WHEN MY HIGHLANDER UNEXPECTEDLY AND AGGRESSIVELY BRAKED AND SLOWED FOR NO REASON AS IT CONTINUED TRACKING THE EXITING VEHICLE IN FRONT OF ME. I COULD HAVE BEEN KILLED, WHICH IS WHY I NO LONGER USE DYNAMIC RADAR CRUISE CONTROL. PLEASE INVESTIGATE THIS MATTER WITH TOYOTA BEFORE SOME IS SERIOUSLY INJURED. THANK YOU.

NHTSA ODI #10992791

Official recalls

3

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

17V520000 · Equipment

Aug 23, 2017

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence & remedy

Consequence: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

17V295000 · Tires:temporary/emergency Spare Tire

May 2, 2017

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence & remedy

Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.