NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
265 reports2,000 miles · Dec 15, 2017
Visibility/wiperCrashInjury
THE BULKY SIDE MIRROR ON THE DRIVER'S SIDE CREATES A SAFETY HAZARD WHEN MAKING A LEFT HAND TURN BECAUSE OF A LARGE BLIND SPOT. I WAS INVOLVED IN AN ACCIDENT DUE TO THAT VERY REASON. I WAS MAKING A LEFT HAND TURN AS DESCRIBED ABOVE. I CHECKED FOR ONCOMING TRAFFIC SEVERAL TIMES AND TURNED WHEN I SAW TRAFFIC WAS CLEAR. I WAS HIT O…
Read full complaint
THE BULKY SIDE MIRROR ON THE DRIVER'S SIDE CREATES A SAFETY HAZARD WHEN MAKING A LEFT HAND TURN BECAUSE OF A LARGE BLIND SPOT. I WAS INVOLVED IN AN ACCIDENT DUE TO THAT VERY REASON. I WAS MAKING A LEFT HAND TURN AS DESCRIBED ABOVE. I CHECKED FOR ONCOMING TRAFFIC SEVERAL TIMES AND TURNED WHEN I SAW TRAFFIC WAS CLEAR. I WAS HIT ON THE DRIVER'S SIDE BECAUSE MY VISIBILITY WAS BLOCKED BY THE MIRROR AND THE ONCOMING VEHICLE WAS NOT SEEN.
NHTSA ODI #11054889
11,980 miles · Dec 13, 2017
Electrical SystemPower Train
DRIVING APPROXIMATELY 72 MPH WHEN VEHICLE DIED CAUSING A POTENTIALLY VERY HAZARDOUS SITUATION - CHECK ENGINE LIGHT CAME ON, MASTER WARNING LIGHT CAME ON, SEE DEALER FOR REPAIR MESSAGE DISPLAYED. WAS ABLE TO LIMP TO SIDE OF ROAD AND HAD VEHICLE TOWED TO DEALERSHIP. AFTER 2 DAYS OF DIAGNOSTIC TESTING THE ENGINE CONTROL MODULE (E…
Read full complaint
DRIVING APPROXIMATELY 72 MPH WHEN VEHICLE DIED CAUSING A POTENTIALLY VERY HAZARDOUS SITUATION - CHECK ENGINE LIGHT CAME ON, MASTER WARNING LIGHT CAME ON, SEE DEALER FOR REPAIR MESSAGE DISPLAYED. WAS ABLE TO LIMP TO SIDE OF ROAD AND HAD VEHICLE TOWED TO DEALERSHIP. AFTER 2 DAYS OF DIAGNOSTIC TESTING THE ENGINE CONTROL MODULE (ECM) WAS REPLACED UNDER WARRANTY (LESS THAN 12,000 MILES ON VEHICLE). THE VEHICLE IS RUNNING, HOWEVER, NOW NOTICE A DECREASE IN GAS MILEAGE AND DIFFERENCE IN TRANSMISSION SHIFTING SINCE REPLACEMENT.
NHTSA ODI #11054422
14,000 miles · Dec 10, 2017
Service Brakes
I PURCHASED MY TOYOTA IN MARCH. LAST NITE WAS OUR FIRST STORM OF THE YEAR. I LIVE IN SALEM,NH AND WE HAD MAYBE 2-3 INCHES OF SNOW. I WAS DRIVING HOME AND WENT OFF THE ROAD TWICE. I TRIED PUMPING BRAKES AND I FEEL AS THOUGH I HAD NO CONTROL OVER THIS SUV I COULD NOT STOP. IT WAS NOT DEEP SNOW. I FEEL SOMETHING IS VERY WRONG WITH …
Read full complaint
I PURCHASED MY TOYOTA IN MARCH. LAST NITE WAS OUR FIRST STORM OF THE YEAR. I LIVE IN SALEM,NH AND WE HAD MAYBE 2-3 INCHES OF SNOW. I WAS DRIVING HOME AND WENT OFF THE ROAD TWICE. I TRIED PUMPING BRAKES AND I FEEL AS THOUGH I HAD NO CONTROL OVER THIS SUV I COULD NOT STOP. IT WAS NOT DEEP SNOW. I FEEL SOMETHING IS VERY WRONG WITH THIS CAR. I WAS NOT GOING MORE THAN 25 MPH AND MY SUV WENT OFF ROAD AND I NARROWLY MISSED A TELEPHONE POLE. I HAVE NEVER HAD AN SUV THAT DROVE THIS BADLY. SOMETHING IS NOT RIGHT, MY HUSBAND EVEN DROVE AFTER I WENT OFF ROAD AND WHILE HE WAS DRIVING THE CAR SLID ALL OVER ROAD TOO. DO YOU HAVE ANY OTHER COMPLAINTS IN THIS TYPE OF WEATHER. I BOUGHT THIS CAR FOR SAFETY FEATURES AND NOW I AM IN FEAR OF MY LIFE IN SNOW. HELP ME PLEASE.
NHTSA ODI #11053794
17,100 miles · Dec 7, 2017
Engine
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND TOYOYA (1591 HYLAN BLVD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…
Read full complaint
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND TOYOYA (1591 HYLAN BLVD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,100.
NHTSA ODI #11052913
Mileage unknown · Nov 29, 2017
Unknown Or Other
WINDSHIELD REPLACED AFTER A CRACK. WINDSHIELD COMPANY AND TOYOTA DEALER COULD NOT RECALIBRATE FRONT CAMERA. LANE WARNING SYSTEM AND FRONTAL COLLISION AVOIDANCE SYSTEMS NOT WORKING. DRIVING WITH WARNING LIGHTS ON DASH. WINDSHIELD MOUNTED CAMERA SAFETY SYSTEMS IS A BAD IDEA. THE NEED FOR WINDSHIELD REPLACEMENT MAY OCCUR TO ANYO…
Read full complaint
WINDSHIELD REPLACED AFTER A CRACK. WINDSHIELD COMPANY AND TOYOTA DEALER COULD NOT RECALIBRATE FRONT CAMERA. LANE WARNING SYSTEM AND FRONTAL COLLISION AVOIDANCE SYSTEMS NOT WORKING. DRIVING WITH WARNING LIGHTS ON DASH. WINDSHIELD MOUNTED CAMERA SAFETY SYSTEMS IS A BAD IDEA. THE NEED FOR WINDSHIELD REPLACEMENT MAY OCCUR TO ANYONE. IT SHOULD NOT BE THIS COMPLICATED TO RECALIBRATE THE CAMERA. SO NOW I HAVE AN EXPENSIVE VEHICLE THAT IS SUPPOSED TO BE KEEP ME SAFE- EXCEPT THAT THE SAFETY SYSTEMS ARE NOT WORKING.
NHTSA ODI #11051249
4,000 miles · Nov 28, 2017
Unknown Or OtherCrash
VEHICLE HAD A STRAIGHT FRONTAL COLLISION WITH THE END OF A GUARDRAIL ON A HIGHWAY BETWEEN 30-40 MPH. VEHICLE IS EQUIPPED WITH A COLLISION AVOIDANCE RADAR SYSTEM BUT THE SYSTEM DID NOT ENGAGE. THE SYSTEM DID NOT AUTOMATICALLY BRAKE AS IT SHOULD HAVE.
NHTSA ODI #11050959
2,600 miles · Nov 27, 2017
Service BrakesUnknown Or OtherCrash
WE WERE IN A THANKSGIVING DAY RELATED TOUCH N GO TRAFFIC ON A NORMAL STREET, WHICH ENTERS INTO A MALL. ALL OF US ARE STOPPED AT A RED LIGHT, CAR AHEAD OF US JUST STARTED MOVING AND WE FOLLOWED AFTER ALLOWING A SAFE DISTANCE, THEN SUDDENLY THE CAR AHEAD OF US STOPPED, SO I TRIED STOPPING QUICKLY, BUT THE CAR'S AUTOMATIC COLLISION…
Read full complaint
WE WERE IN A THANKSGIVING DAY RELATED TOUCH N GO TRAFFIC ON A NORMAL STREET, WHICH ENTERS INTO A MALL. ALL OF US ARE STOPPED AT A RED LIGHT, CAR AHEAD OF US JUST STARTED MOVING AND WE FOLLOWED AFTER ALLOWING A SAFE DISTANCE, THEN SUDDENLY THE CAR AHEAD OF US STOPPED, SO I TRIED STOPPING QUICKLY, BUT THE CAR'S AUTOMATIC COLLISION AVOIDANCE KICKED IN AND TOOK CONTROL OF MY BRAKES, BUT IT STILL DIDNT STOP, I WAS TRYING TO STOP, BUT THE BRAKES WERE NOT WORKING. ENDED UP REAR-ENDING CAR INFRONT OF ME. THE WHOLE POINT OF THIS SAFETY FEATURE WAS TO PREVENT THE CAR FROM REAR ENDING OTHER CARS IN DAY-TO-DAY TRAFFIC SITUATIONS. ALSO OUR SPEED WAS NOT MORE THAN 20 MPH, WHEN I HIT THE GAS PEDAL, ALMOST INSTANTLY I REALIZED I HAVE TO STOP AND TOOK MY FOOT OFF THE PEDAL, TRIED BRAKING, BUT CAR KEPT ROLLING FORWARD. THIS IS JUST 4 MONTH OLD CAR WITH 2500 MILES ON IT. WAITING TO SEE HOW TOYOTA HANDLES MY CASE, IN THE MEANTIME, INSURANCE THINKS I AM AT FAULT AND STARTED THE CLAIM, COVERING THE CAR INFRONT OF ME. MY DASHBOARD DISPLAYED A "BRAKE" MESSAGE IN RED COLOR, WHICH IS TRUE, IT IDENTIFIED A COLLISION, BUT DIDNT STOP. IMO STOPPING IS MORE IMPORTANT! THERE WAS SOME DAMAGE TO CAR INFRONT OF ME, MY CAR HAD SOME MINOR DAMAGE TO GRILLS AND FRONT BUMPER AREA.
NHTSA ODI #11048751
15,000 miles · Nov 10, 2017
Unknown Or Other
I WAS TRAVELING EAST AT 65 MILES PER HOUR ON INTERSTATE I64 IN ILLINOIS WHEN A VERY LOUD BOMB, LIKE A SHOT GUN SOUND OCCURRED IN MY CAR. WE WERE THEN COVERED WITH THE SHATTERED GLASS FROM THE SUNROOF SHATTERING AND GLASS WAS BLOWN INSIDE THE VEHICLE AND OUT. WE WERE NOT HIT WITH ANY OBJECT, IT EXPLODED FROM THE INSIDE OUT. TH…
Read full complaint
I WAS TRAVELING EAST AT 65 MILES PER HOUR ON INTERSTATE I64 IN ILLINOIS WHEN A VERY LOUD BOMB, LIKE A SHOT GUN SOUND OCCURRED IN MY CAR. WE WERE THEN COVERED WITH THE SHATTERED GLASS FROM THE SUNROOF SHATTERING AND GLASS WAS BLOWN INSIDE THE VEHICLE AND OUT. WE WERE NOT HIT WITH ANY OBJECT, IT EXPLODED FROM THE INSIDE OUT. THE GLASS WAS ACTUALLY PUSHED UP TO THE SKY. THE EXPLOSION LEFT A 14 INCH HOLE IN MY SUNROOF.
NHTSA ODI #11045203
Mileage unknown · Oct 23, 2017
SeatsInjury
THE NEW HEADRESTS ARE TOO FAR FORWARD AND CREATE A LITERAL PAIN IN THE NECK. THE NEW HEADREST REQUIREMENTS ARE CAUSING THE MANUFACTURERS TO PRODUCE VEHICLES THAT THE END USERS ARE HAVING TO MODIFY, OR SET THE SEATS AT AN ANGLE THAT INCREASES THE LIKELIHOOD OF INJURY IN AN ACCIDENT. THIS IS TRUE OF MOST NEW VEHICLES. PLEASE RE…
Read full complaint
THE NEW HEADRESTS ARE TOO FAR FORWARD AND CREATE A LITERAL PAIN IN THE NECK. THE NEW HEADREST REQUIREMENTS ARE CAUSING THE MANUFACTURERS TO PRODUCE VEHICLES THAT THE END USERS ARE HAVING TO MODIFY, OR SET THE SEATS AT AN ANGLE THAT INCREASES THE LIKELIHOOD OF INJURY IN AN ACCIDENT. THIS IS TRUE OF MOST NEW VEHICLES. PLEASE REVISE THE NEW REGULATIONS.
NHTSA ODI #11035631
Mileage unknown · Sep 28, 2017
Service Brakes
2017 TOYOTA HIGLANDER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DEPRESSING THE BREAK PEDAL THE VEHICLE CONTINUED TO MOVE FORWARD. DUE TO THE FAILURE THE CONSUMER HAS RAN INTO A HANDICAP SIGN, LAWN TRACTOR AND WHEELBARROW. THE COLLISIONS CAUSED DAMAGE TO THE FRONT BUMPER, NUMBER PLAT…
Read full complaint
2017 TOYOTA HIGLANDER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DEPRESSING THE BREAK PEDAL THE VEHICLE CONTINUED TO MOVE FORWARD. DUE TO THE FAILURE THE CONSUMER HAS RAN INTO A HANDICAP SIGN, LAWN TRACTOR AND WHEELBARROW. THE COLLISIONS CAUSED DAMAGE TO THE FRONT BUMPER, NUMBER PLATE AND NUMBER PLATE COVER. ALSO, CAUSED DEEP SCRATCHES TOT HE LEFT LOWER PANEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED UPDATED 09/28/2017*JS
NHTSA ODI #11023208
Official recalls
3Nov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Aug 23, 2017
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Consequence & remedy
Consequence: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
May 2, 2017
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Consequence & remedy
Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗