NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
134 reports30,352 miles · Aug 8, 2013
StructureVehicle Speed ControlCrash
AS MY WIFE CAME HOW WITH MY DAUGHTER, SHE PROCEEDED TO REVERSE THE CAR INTO OUR DRIVEWAY TO PARK THE CAR IN OUR GARAGE AS SHE NORMALLY DOES EVERYDAY. IN THE DRIVEWAY WAS ALSO MY CAR WHERE IT IS PARKED EVERYDAY. AS SHE WAS PROCEEDING TO GO BACK, THE CAR ALL OF A SUDDEN ACCELERATED ON ITS OWN AND TOOK OFF. SHE TRIED TO PRESS TH…
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AS MY WIFE CAME HOW WITH MY DAUGHTER, SHE PROCEEDED TO REVERSE THE CAR INTO OUR DRIVEWAY TO PARK THE CAR IN OUR GARAGE AS SHE NORMALLY DOES EVERYDAY. IN THE DRIVEWAY WAS ALSO MY CAR WHERE IT IS PARKED EVERYDAY. AS SHE WAS PROCEEDING TO GO BACK, THE CAR ALL OF A SUDDEN ACCELERATED ON ITS OWN AND TOOK OFF. SHE TRIED TO PRESS THE BRAKE BUT TO NO AVAIL. SHE CONTINUED TO PRESS THE BRAKE, HOWEVER THE CAR WOULD NOT STOP. SHE PROCEEDED TO HIT MY CAR AND DAMAGED BOTH CARS FROM FRONT TO BACK. HER CAR ON THE PASSENGER SIDE, AND MINE ON THE DRIVER SIDE. AFTER HITTING BOTH CARS, HER CAR PROCEEDED TO GO FURTHER BACK AND CRASH INTO THE HOUSE CAUSING MAJOR DAMAGE. THAT IS WHEN THE CAR ACTUALLY STOPPED. IT WAS AT THIS TIME THAT SHE WAS ABLE TO PUT THE CAR IN PARK AND TURN THE CAR OFF. BOTH CARS AND THE HOUSE NOW NEED MAJOR REPAIRS. MY DAUGHTER WAS SITTING IN THE BACK AT THE TIME OF THE INCIDENT. *TR
NHTSA ODI #10534291
15,000 miles · Aug 3, 2013
Electronic Stability Control (esc)EngineService Brakes
WHILE DRIVING DOWN THE EXPRESSWAY WITH THE FAMILY (50MPH), CHECK ENGINE LIGHT AND TRACTION CONTROL SUDDENLY TURN ON AND FLICKER ON AND OFF RANDOMLY. ENGINE POWER HESITATES. AT THE STOPLIGHT, CHECK ENGINE LIGHT CONTINUES TO TURN ON, AND OFF RANDOMLY, AS WELL AS TRACTION CONTROL LIGHT. ENGINE APPEARS TO BE STALLING AT TIMES, AN…
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WHILE DRIVING DOWN THE EXPRESSWAY WITH THE FAMILY (50MPH), CHECK ENGINE LIGHT AND TRACTION CONTROL SUDDENLY TURN ON AND FLICKER ON AND OFF RANDOMLY. ENGINE POWER HESITATES. AT THE STOPLIGHT, CHECK ENGINE LIGHT CONTINUES TO TURN ON, AND OFF RANDOMLY, AS WELL AS TRACTION CONTROL LIGHT. ENGINE APPEARS TO BE STALLING AT TIMES, AND RPM BOUNCES BETWEEN 500-900. ACCELERATION WHEN PRESSING AGAINST GAS PEDAL RESULTS IN UNEVEN ACCELERATION. PULLED VEHICLE OFF TO THE SIDE, TURNED ENGINE OFF, AND EXAMINED VEHICLE. EXAMINED VEHICLE AND DO NOT SEE ANYTHING SUSPICIOUS. TURNED VEHICLE BACK ON, AND CHECK ENGINE LIGHT WITH TRACTION CONTROL OFF. MOMENTS LATER, LIGHTS TURN BACK ON. LIMPED VEHICLE BACK TO RESIDENCE VIA LOCAL ROADS. CONTINUED TO EXPERIENCE INTERMITTENT ON/OFF CHECK ENGINE LIGHT AND TRACTION CONTROL. AFTER ARRIVING AT RESIDENCE, PARKED VEHICLE AND PERFORMED ADDITIONAL EXAMINATION. NOTICED BURNING SMELL AT REAR BRAKE SHOES, POSSIBLY FROM TRACTION CONTROL HOLDING ON TO BRAKES. WILL BRING CAR TO DEALERSHIP ON 08/05/13 FIRST THING IN THE MORNING. *TR
NHTSA ODI #10533441
76,895 miles · Aug 1, 2013
Visibility
I PURCHASED A 2009 TOYOTA HIGHLANDER IN OCTOBER 29, 2013. EVERYTHING WAS FINE,THEN STARTED HAVING PROBLEMS WITH WINDOW ON THE DRIVER'S SIDE, IT KEPT GOING OFF LINE, SO I ROLLED UP THE WINDOW AND DIDN'T USE IT UNTIL I WAS ABLE TO GO FOR SERVICE. I TOOK IT IN TO BE SERVICE IN APRIL /MAY 2013 FOR A OIL CHANGE AND ETC. I TOLD THE GU…
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I PURCHASED A 2009 TOYOTA HIGHLANDER IN OCTOBER 29, 2013. EVERYTHING WAS FINE,THEN STARTED HAVING PROBLEMS WITH WINDOW ON THE DRIVER'S SIDE, IT KEPT GOING OFF LINE, SO I ROLLED UP THE WINDOW AND DIDN'T USE IT UNTIL I WAS ABLE TO GO FOR SERVICE. I TOOK IT IN TO BE SERVICE IN APRIL /MAY 2013 FOR A OIL CHANGE AND ETC. I TOLD THE GUY IN THE SERVICE DEPARTMENT WHAT WAS WRONG AND HE SAID HE WOULD CHECK IT FOR ME. AFTER SERVICING THE SUV, HE TOLD ME IT WOULD COST $ 400.00 PLUS DOLLARS TO FIX. I HAD THE CAR LESS THAN 6MONTHS. HE TOLD ME THERE WAS A PIECE THAT WAS BROKEN DUE TO RESTING THE ARM ON THE GLASS AND HE HAD TO REPLACE THE PIECE AND THE GLASS. IT'S FINE ONE MINUTE AND THEN THE NEXT IT'S OFF THE TRACT. SO I TOLD THE SERVICE GUY TO UNPLUG IT. I 'M NOT TALL ENOUGH TO REST MY ARM ON THE GLASS TO BREAK ANYTHING. I'M THE ONLY ONE THAT DRIVES THIS CAR. I TRULY BELIEVE THIS PART/PIECE WAS ALREADY BROKEN WHEN I PURCHASE THIS VEHICLE, BUT I CAN'T PROVE IT. I DON'T HAVE $ 400. 00 DOLLARS IN MY BUDGET PLUS MONTHLY BILL. HELP! *TR
NHTSA ODI #10533029
75,000 miles · Jun 25, 2013
Engine
I'M CONTACTING YOU ABOUT AN ISSUE RECENTLY ENCOUNTERED ON MY 2009 HIGHLANDER. THE OIL HOSE ATTACHMENT LOCATED AT THE BOTTOM OF THE CAR HAD PIN SIZE HOLE THAT PUSHED ALL THE OIL OUT OF MY CAR. THE OIL HOSE IS IN A LOCATION THAT WOULD NOT BE EXPOSED TO ANY ELEMENT. I TRULY FEEL THAT THIS IS A MANUFACTURE DEFECT BUT CAN'T FIND R…
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I'M CONTACTING YOU ABOUT AN ISSUE RECENTLY ENCOUNTERED ON MY 2009 HIGHLANDER. THE OIL HOSE ATTACHMENT LOCATED AT THE BOTTOM OF THE CAR HAD PIN SIZE HOLE THAT PUSHED ALL THE OIL OUT OF MY CAR. THE OIL HOSE IS IN A LOCATION THAT WOULD NOT BE EXPOSED TO ANY ELEMENT. I TRULY FEEL THAT THIS IS A MANUFACTURE DEFECT BUT CAN'T FIND RECALL INFORMATION ON THE SITE. I HAD THE CAR TOWED TO THE DEALERSHIP THAT SAID THIS PART WILL TAKE UP TO 3 WEEKS TO RECEIVE. THEY ALSO HAD A FEW OTHER TOYOTA CARS IN REPAIR FOR THE SAME ISSUE. THIS IS ALARMING SINCE IT LOOKS LIKE A KNOWN ISSUE AND THE HOSE LOCATION IS NOT EXPOSED. THE DEALERSHIP ALSO TOLD ME ONCE REPAIRED THEY DON''T KNOW THE EXTENT OF THE DAMAGE SINCE THE OIL WAS DRAINED OUT AT FAST PACE. PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT OTHERS THAT MIGHT NOT BE AWARE OF THIS DEFECT. *TR
NHTSA ODI #10521684
46,132 miles · Jun 21, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED AN IMMENSE AMOUNT OF PRESSURE TO THE PEDAL BUT THE VEHICLE DID NOT STOP. AFTER SOME TIME, THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHER…
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TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED AN IMMENSE AMOUNT OF PRESSURE TO THE PEDAL BUT THE VEHICLE DID NOT STOP. AFTER SOME TIME, THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 46,132.
NHTSA ODI #10521080
800 miles · Apr 17, 2013
Electrical SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE HESITATED, AFTER A BRIEF DELAY, THE ACCELERATOR ENGAGED CAUSING THE VEHICLE TO LUNGE FORWARD. ALSO, THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL CONTINUOUSLY FLICKERED AND THE DRIVER'S SIDE BRAK…
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TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE HESITATED, AFTER A BRIEF DELAY, THE ACCELERATOR ENGAGED CAUSING THE VEHICLE TO LUNGE FORWARD. ALSO, THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL CONTINUOUSLY FLICKERED AND THE DRIVER'S SIDE BRAKE LIGHT WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WERE NOT ALLOWED TO TOUCH THE VEHICLE AND CONTACTED AN INVESTIGATOR TO DIAGNOSE THE FAILURE. THE INVESTIGATOR WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 26,500. *TR
NHTSA ODI #10508524
72,566 miles · Apr 4, 2013
EnginePower Train
T-SB-0201-11 FROM TOYOTA STATES "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE TOWING PACKAGE ENGINES MAY EXHIBIT AN OIL SEEP FROM THE ENGINE OIL COOLER PIPES." THIS TSB AFFECTS TOYOTA AND LEXUS VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. THIS IS A MAJOR ISSUE, AND I FEEL THIS SHOULD BE HANDLED AS A RECALL INSTEAD OF A TSB DUE TO THE…
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T-SB-0201-11 FROM TOYOTA STATES "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE TOWING PACKAGE ENGINES MAY EXHIBIT AN OIL SEEP FROM THE ENGINE OIL COOLER PIPES." THIS TSB AFFECTS TOYOTA AND LEXUS VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. THIS IS A MAJOR ISSUE, AND I FEEL THIS SHOULD BE HANDLED AS A RECALL INSTEAD OF A TSB DUE TO THE SEVERITY OF THE ISSUE IF/WHEN THE PIPE BREAKS. I RECENTLY ELECTED TO HAVE MY VEHICLE REPAIRED ON MY OWN JUST SO I WOULDN'T HAVE TO WORRY ABOUT THIS ISSUE HAPPENING TO ME OR MY WIFE, AND THUS BLOWING UP MY HIGHLANDER'S ENGINE CAUSING THOUSANDS OF DOLLARS IN DAMAGES. SEEMS PRETTY BAD THAT A RECALL CAN BE ISSUED FOR FLOOR MATS AND ACCELERATOR ISSUES, BUT NO RECALL IS ISSUED FOR THIS ISSUE WHICH CAN DRAIN THE OIL FROM YOUR ENGINE IN A MINUTE, BLOW UP YOUR ENGINE, AND THEN POSSIBLY WRECK YOUR VEHICLE. CONSUMER'S ENGINES ARE NOW BEING DESTROYED, AND THIS IS SHOWING UP IN DIFFERENT ONLINE FORUMS. I FEEL THAT THE NHTSA NEEDS TO FORCE TOYOTA TO REPLACE ALL OF THE DEFECTIVE ENGINE OIL COOLER PIPES WITH THE NEWER METAL ONES THAT THE TSB ADDRESSES. THEY SHOULD ALSO BE FORCED TO REIMBURSE ALL COSTS TO THOSE INDIVIDUALS THAT EITHER NEEDED TO HAVE THE REPAIR DONE, OR DECIDED TO PREVENTATIVELY HAVE THE REPAIR DONE ON THEIR OWN BEFORE THOSE PIPES BURST ON THEIR OWN. *TR
NHTSA ODI #10507161
Mileage unknown · Mar 28, 2013
EnginePower Train
TOYOTA HAS ISSUED A T-SB-0201-11 WHICH STATES "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE TOWING PACKAGE ENGINES MAY EXHIBIT AN OIL SEEP FROM THE ENGINE OIL COOLER PIPES." THIS AFFECTS TOYOTA AND LEXUS VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. THIS SHOULD HAVE BEEN HANDLED AS A RECALL VS. A T-SB WITH A DEFINED EXPIRATION DATE BE…
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TOYOTA HAS ISSUED A T-SB-0201-11 WHICH STATES "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE TOWING PACKAGE ENGINES MAY EXHIBIT AN OIL SEEP FROM THE ENGINE OIL COOLER PIPES." THIS AFFECTS TOYOTA AND LEXUS VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. THIS SHOULD HAVE BEEN HANDLED AS A RECALL VS. A T-SB WITH A DEFINED EXPIRATION DATE BECAUSE CONSUMERS ENGINES ARE BEING DESTROYED WHEN THIS 'SEEP' OCCURS. THIS HAPPENS WITH A MINUTE AND ALL OF THE ENGINE OIL IS LEFT ON THE ROAD AND THE ENGINE IS DESTROYED. IMAGINE A FAMILY WHO'S DRIVING ALONG THE HIGHWAY, THEIR ENGINE STOPS WORKING AND AN 18-WHEELER REAR ENDS THEM. THAT IS WHY THE NHTSA NEEDS TO FORCE TOYOTA TO REPLACE ALL OF THE DEFECTIVE ENGINE OIL COOLER PIPES WITH THE METAL ONES THAT THE T-SB ADDRESSEE. *TR
NHTSA ODI #10504836
68,520 miles · Mar 5, 2013
Seat Belts
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT AND BECAME JAMMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE RETRACTION MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED N…
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TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT AND BECAME JAMMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE RETRACTION MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,520. THE CURRENT MILEAGE WAS APPROXIMATELY 68,674. THE VIN WAS UNAVAILABLE. *TR
NHTSA ODI #10501407
36,400 miles · Jan 28, 2013
Suspension
WHILE DRIVING VEHICLE, A SNAP WAS HEARD FROM THE REAR. UPON INSPECTION, THE REAR PASSENGER SWAY BAR LINK (JOINING THE SWAY BAR TO THE STRUT) WAS SNAPPED AT THE LOWER END. THIS LINK IS APPROXIMATELY 10 MM IN DIAMETER, NECKING DOWN TO 8 MM WITH A 1 MM RADIUS AT TRANSITION OF THE DIAMETERS. IT WAS OBSERVED THE FAILURE WAS NOT COMPL…
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WHILE DRIVING VEHICLE, A SNAP WAS HEARD FROM THE REAR. UPON INSPECTION, THE REAR PASSENGER SWAY BAR LINK (JOINING THE SWAY BAR TO THE STRUT) WAS SNAPPED AT THE LOWER END. THIS LINK IS APPROXIMATELY 10 MM IN DIAMETER, NECKING DOWN TO 8 MM WITH A 1 MM RADIUS AT TRANSITION OF THE DIAMETERS. IT WAS OBSERVED THE FAILURE WAS NOT COMPLETELY IMMEDIATE AS APPROXIMATELY HALF THE DIAMETER WAS RUSTED. THE RUST HAD TWO DISTINCT ZONES; AN APPROXIMATE 3 MM LIGHTER YELLOW-BROWN REGION AT THE OUTER SIDE, AND A 1 MM DARK BROWN ZONE ON THE INNER SIDE SUGGESTING THE OUTER HAD BEEN FAILING FOR SOME TIME, THE INNER PROPAGATING MORE RECENTLY. FINAL FAILURE OF THE REMAINING PORTION WAS SUDDEN. UPON INSPECTION UNDER MAGNIFICATION, THE FAILURE BEGAN WITH SOME TYPE OF CRACK INITIATING AT THE ROOT OF THE FILLET, PROPAGATING DOWNWARDS AT AN APPROXIMATE 30 DEGREE ANGLE. BENDING OF THE 8 MM SECTION APPEARS TO HAVE BEEN CAUSED BY THE SUDDEN FINAL FAILURE OF THE SECTION. NO OTHER DAMAGE UNDER THE VEHICLE WAS FOUND RULING OUT THE FAILURE WAS NOT CAUSED BY ANY DRIVER. TOYOTA CORPORATE IN CALIFORNIA WAS CONTACTED (CASE # 1301222906) BUT THEY CLAIMED NO RECALL ON THIS PART OR ISSUES. THE PART APPEARS TO HAVE INSUFFICIENT FATIGUE STRENGTH OR THIS SPECIFIC LINK HAD A QUALITY ISSUE. THE PART IS IN MY POSSESSION AND AVAILABLE UPON REQUEST SHOULD FURTHER INVESTIGATION VIA SEM/EDX, OR OTHER IS HELPFUL. I ALSO CAN PROVIDE PICTURES UPON REQUEST. THIS FAILURE CONCERNS ME AS THE PART LINKS REAR SUSPENSION CONTROL AND IT FAILED SHORTLY PAST WARRANTY. *TR
NHTSA ODI #10494894
Official recalls
9Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
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