2002 Toyota Highlander

THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP AND IT IS IMPAIRING MY VISION. IF I CAN GET IT TO STAY UP FOR A FEW MINUTES, IT FALLS UNEXPECTEDLY INTO MY VIEW, CUTTING OFF MY LINE OF SIGHT AND NEARLY CAUSING AN ACCIDENT. THE ONLY REMEDY I CAN SEE IS TO REMOVE IT, BUT THEN I AM BLINDED BY THE SUN. I DRIVE WITH MY CHILD IN THE VEHICLE WITH ME AND FIND THIS TO BE QUITE DISTURBING WHEN IT HAPPENS. I BOUGHT THE HIGHLANDER BECAUSE OF ITS SAFETY RATING, BUT THIS IS VERY DISAPPOINTING. THIS HAS BEEN HAPPENING FOR SOME TIME, AND NOW THE VISOR JUST SWINGS IN FRONT OF ME WITHOUT STAYING UP OR FORWARD, OUT OF THE WAY. THE DATE REPORTED BELOW IS NOT THE FIRST TIME THIS HAS HAPPENED. *TR

WE HAVE A 2002 TOYOTA HIGHLANDER WHICH WE PURCHASED NEW IN APRIL 2002. THE VEHICLE HAS ABOUT 39,000 MILES. FOR THE PAST 3 YEARS THE DRIVER'S SIDE SUN VISOR SUDDENLY FALLS DOWN AND PARTIALLY OBSTRUCTS THE DRIVER'S VISION. IT FALLS DOWN AT SLOW SPEED WHEN THE VEHICLE GOES OVER BUMPS. IT FALLS DOWN ON THE INTERSTATE AT HIGHWAY SPEEDS FROM VIBRATIONS - SUCH AS EXPANSION JOINTS IN THE ROAD. IT IS USUALLY JUST ANNOYING BUT ONCE IN AWHILE IT IS VERY DANGEROUS SUCH AS WHEN YOUR ARE PASSING ON A TWO LANE ROAD IT WILL SUDDENLY DROP DOWN OBSTRUCTING THE DRIVER'S VISION. I HAVE LOOKED ON LINE AND FOUND THIS IS A VERY COMMON PROBLEM WITH THE 2002 HIGHLANDER. AND IT IS VERY EXPENSIVE TO FIX IF YOU HAVE THE GARAGE DOOR REMOTE BUILT INTO THE VISOR - AS WE DO. ABOUT AN $800 REPAIR - WITH THE MAJORITY OF THE COST BEING THE PART. I THINK THIS IS A SAFETY ISSUE AND THESE DEFECTIVE VISORS SHOULD BE REPLACED BY TOYOTA. I DON'T KNOW THE EXACT DATE OR MILEAGE WHEN THIS PART STARTED TO FAIL SO I ESTIMATED BOTH. *TR

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR WILL NOT STAY UP. THIS IS THE SECOND $850 UNIT IN 2 YEARS. IT'S ANNOYING, NOT TO MENTION DANGEROUS WHEN IT DROPPED DOWN UNEXPECTEDLY AND BLOCKED MY VIEW THROUGH THE WINDSHIELD. BETWEEN THE VISOR AND THE HOOD OF THE VEHICLE, I COULD SEE ABOUT A 2" STRIP OF ASPHALT ABOUT 10 FEET IN FRONT OF THE HOOD. VERY VERY DANGEROUS!!!!!! *TR

TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 70 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THIS WAS THE THIRD INCIDENT OF UNINTENDED ACCELERATION IN THE VEHICLE. ON THE FIRST INCIDENT, THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING CONSTANT, STEADY PRESSURE TO THE BRAKE PEDAL. ON THE SECOND INCIDENT, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION AND HE WAS ABLE TO MANUALLY REMOVE THE PEDAL FROM THE STUCK POSITION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114,532.

MY 2002 TOYOTA HIGHLANDER V6 BROKE DOWN ON THE SIDE OF THE ROAD. I HAD IT TOWED TO THE TOYOTA DEALERSHIP WHERE THEY INFORMED ME THAT OIL SLUDGE HAS CLOGGED MY ENGINE AND I WOULD HAVE TO HAVE IT REPLACED TO THE TUNE OF $6000. I WAS SHOCKED BECAUSE I ALWAYS GOT MY OIL CHANGED WELL BEFORE THE SUGGESTED 7500 MILE MARK. I DID SOME RESEARCH ONLINE AND FOUND OUT MY CAR WAS PART OF A RECALL AND CLASS ACTION SUIT. THEY NEVER SENT A RECALL NOTICE. WE PURCHASED THE CAR WHEN IT WAS 2 YEARS OLD. I CONTACTED TOYOTA USA AND THEY CONFIRMED THAT IT WAS OIL SLUDGE BUT SINCE A WAS A COUPLE MONTHS BEYOND THE CLASS ACTION SUIT OF 8 YEARS. I ARGUED THAT THEY NEVER SENT US A RECALL NOTICE. THEY PRETTY MUCH SAID TOUGH LUCK. I WAS LUCKY I WAS ABLE TO GET MY CAR TO THE SIDE OF THE ROAD SAFELY ( MY 5 YEAR OLD DAUGHTER WAS IN THE BACK). I DON'T FEEL TOYOTA MADE ENOUGH OF AN EFFORT TO LET THE CUSTOMER KNOW OF THESE ISSUES.. I FEEL THEY WERE INTERESTED IN PROTECTING THEIR REPUTATION ABOVE THEIR CUSTOMERS SAFETY. I WOULD HAVE CERTAINLY GOTTEN THE CAR FIX IF THEY HAD SENT THE RECALL NOTICE. I WILL NOT PAY $6000 FOR SOMETHING THAT TOYOTA SHOULD. THESE CARS ARE DANGEROUS AND THIS COMPANY IS WRECK-LESS. *TR

HOW MANY COMPLAINTS DO HIGHLANDER OWNERS HAVE TO SUBMIT ABOUT SUN VISORS DROPPING BEFORE SOMETHING DONE ABOUT IT. IS TOYOTA GOING TO WAIT UNTIL SOMEONE GETS IN AN ACCIDENT DUE TO IT. I HAVE A 2002 HIGHLANDER AND HAVE BEEN TRYING DIFFERENT THINGS TO MAKE THE VISOR STAY UP FOR YEARS, WITH LITTLE SUCCESS. WERE THERE ANY DEATHS OR INJURIES? NO NOT YET WHY WAIT UNTIL IT HAPPENS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR