NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
301 reports98,250 miles · Aug 2, 2010
Exterior Lighting
THE RIGHT BRAKE LIGHT REAR PASSENGER SIDE DOES NOT WORK. I HAVE CHANGED ALL BULBS AND CHECKED FUSES. ALL OTHER LIGHT IN THE ASSEMBLY WORK JUST FINE TAIL,BACKUP,RIGHT BLINKER BUT WHEN YOUR PRESS ON THE BRAKE PEDAL THE LIGHT DOES NOT COME ON. THERE ARE MANY COMPLAINTS TO THE NHTSA ABOUT THIS PROBLEM. DIRECT ACTION IS NEEDED TO FI…
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THE RIGHT BRAKE LIGHT REAR PASSENGER SIDE DOES NOT WORK. I HAVE CHANGED ALL BULBS AND CHECKED FUSES. ALL OTHER LIGHT IN THE ASSEMBLY WORK JUST FINE TAIL,BACKUP,RIGHT BLINKER BUT WHEN YOUR PRESS ON THE BRAKE PEDAL THE LIGHT DOES NOT COME ON. THERE ARE MANY COMPLAINTS TO THE NHTSA ABOUT THIS PROBLEM. DIRECT ACTION IS NEEDED TO FIX THIS PROBLEM BEFORE AN ACCIDENT OR SOMEONE IS PULLED OVER FOR A PROBLEM THAT IS NOT FIXABLE ON THE CUSTOMERS END. *TR
NHTSA ODI #10346711
67,000 miles · Jul 31, 2010
Visibility
DEFECTIVE VISOR ON 2002 TOYOTA HIGHLANDER THAT WILL NOT REMAIN IN "UP" POSITION. ANY BUMP WILL CAUSE THE VISOR TO FALL, AND POTENTIALLY BLOCK THE DRIVER'S FIELD OF VISION. DEALER WANTS $667 TO REPLACE THE VISOR - MORE THAN I PAID FOR MY FIRST CAR! *TR
NHTSA ODI #10346482
Mileage unknown · Jul 30, 2010
Visibility
MY 2002 TOYOTA HIGHLANDER DRIVER'S SIDE SUN VISOR CONTINUOUSLY FALLS DOWN AND WILL NOT STAY IN PLACE. THE PASSENGER SIDE SUN VISOR STAYS IN PLACE IF THE CAR ISN'T MOVING, BUT WILL SUDDENLY FALL DOWN UNEXPECTEDLY WHEN THE CAR IS IN MOTION. THE DEALER SAYS IT WOULD COST $600 TO REPLACE EACH VISOR, BUT MY QUESTION IS, WHY SHOULD …
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MY 2002 TOYOTA HIGHLANDER DRIVER'S SIDE SUN VISOR CONTINUOUSLY FALLS DOWN AND WILL NOT STAY IN PLACE. THE PASSENGER SIDE SUN VISOR STAYS IN PLACE IF THE CAR ISN'T MOVING, BUT WILL SUDDENLY FALL DOWN UNEXPECTEDLY WHEN THE CAR IS IN MOTION. THE DEALER SAYS IT WOULD COST $600 TO REPLACE EACH VISOR, BUT MY QUESTION IS, WHY SHOULD I OR ANY CONSUMER HAVE TO PAY FOR A MANUFACTURER DEFAULT? I HAVE RESORTED TO PLACING A VELCRO STRIP ON THE CEILING TO KEEP THE SUN VISOR IN PLACE, WHICH OF COURSE PREVENTS ME FROM USING THE VISOR AT ALL. *TR
NHTSA ODI #10346431
750,000 miles · Jul 26, 2010
Visibility
I HAVE A TOYOTA HIGHLANDER 2002 LIMITED, V6, BOTH SUN VISORS CONSTANTLY FALL DOWN AND WON'T STAY UP EVEN WITH HEAVY DUTY VELCRO STRIPS. IT IS DISTRACTING AND BLOCKS THE DRIVERS VIEW. *TR
NHTSA ODI #10345420
110,000 miles · Jul 13, 2010
Electrical System
MY 2002 TOYOTA HIGHLANDER HAD APPROXIMATELY 110,000 MILES ON IT AT THE TIME WHEN I STARTED HEARING A NOISE AROUND THE DISTRIBUTOR. I TOOK IT TO MY MECHANIC (NOT TOYOTA FOR OTHER REASONS) AND HE SAID THE BEARINGS IN THE DISTRIBUTOR WERE GOING OUT. I CALLED TOYOTA (TOYOTA OF TEXAS - GRAPEVINE) TO ORDER THE PART. THEY DIDN'T HAV…
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MY 2002 TOYOTA HIGHLANDER HAD APPROXIMATELY 110,000 MILES ON IT AT THE TIME WHEN I STARTED HEARING A NOISE AROUND THE DISTRIBUTOR. I TOOK IT TO MY MECHANIC (NOT TOYOTA FOR OTHER REASONS) AND HE SAID THE BEARINGS IN THE DISTRIBUTOR WERE GOING OUT. I CALLED TOYOTA (TOYOTA OF TEXAS - GRAPEVINE) TO ORDER THE PART. THEY DIDN'T HAVE ANY IN STOCK, SO HAD TO ORDER FROM THE DC. THEY SAID IT WOULD BE IN 4 DAYS AND TO CALL BACK. CALLED BACK IN 5 DAYS AND THEY SAID THEY HAD TO ORDER FROM HQ IN CALIFORNIA AND IT WOULD BE IN NEXT WEEK (HA!). CALLED NEXT WEEK. STILL NO DISTRIBUTOR!! HAD TO ORDER IT FROM JAPAN!! AT THAT POINT, THE REGIONAL PARTS MANAGER CALLED ME AND SAID THAT A HIGHLANDER DISTRIBUTOR HAS NEVER GONE OUT. I DISCUSSED MY DISGUST WITH THE FACT THAT THERE WAS NO DISTRIBUTORS FOR A 6 YEAR OLD HIGHLANDER IN THE UNITED STATES!! MY MECHANIC WAS ABLE TO GET WITH A LOCAL DISTRIBUTOR REBUILDER TO TRY TO FIX IT EVEN WITHOUT HAVING THE MANUAL ON THE TOYOTA DISTRIBUTOR. HE WAS ABLE TO REBUILD IT BEFORE THE DISTRIBUTOR I ORDERED CAME IN 3 WEEKS AFTER THE INITIAL ORDER. IN THE END, MY HIGHLANDER SAT AT MY MECHANIC'S SHOP FOR 3 WEEKS AND I WAS STUCK RENTING A THE WHOLE TIME. *TR
NHTSA ODI #10342943
Mileage unknown · Jul 10, 2010
Engine And Engine Cooling
IN JUNE 2008, I WAS DRIVING WHEN MY ENGINE APPARENTLY MELTED DOWN. IT WENT COMPLETELY HOT. I PULLED OVER AND THERE WAS WHAT APPEARED TO BE COOLANT POOLED UNDER THE CAR. PRIOR TO THIS ALL SCHEDULED MAINTENANCE HAD BEEN DONE AND THERE WAS NO INDICATION OF ANY TROUBLE WITH THE CAR EARLIER THAT DAY. I LATER TOOK IT TO MY MECHANIC W…
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IN JUNE 2008, I WAS DRIVING WHEN MY ENGINE APPARENTLY MELTED DOWN. IT WENT COMPLETELY HOT. I PULLED OVER AND THERE WAS WHAT APPEARED TO BE COOLANT POOLED UNDER THE CAR. PRIOR TO THIS ALL SCHEDULED MAINTENANCE HAD BEEN DONE AND THERE WAS NO INDICATION OF ANY TROUBLE WITH THE CAR EARLIER THAT DAY. I LATER TOOK IT TO MY MECHANIC WHO SAID HE HAD NEVER SEEN ANYTHING LIKE THAT IN HIS LIFE. THE ENGINE HAD LITERALLY MELTED. HE THEN TRIED TO CALL TOYOTA AND GOT IN CONTACT WITH SOMEONE BUT THEY COULDN'T FIGURE OUT WHAT HAPPENED EITHER AND WAS UNWILLING TO DEAL WITH IT. HE SAID IT OBVIOUSLY HAD TO BE A FACTORY DEFECT. IT COST ME A WHOLE NEW ENGINE. *TR
NHTSA ODI #10342377
100,000 miles · Jul 8, 2010
Visibility
DRIVER'S SIDE SUNVISOR KEEPS FALLING IN TO MY LINE OF VISION UNEXPECTEDLY. IT'S ON MY 2002 TOYOTA HIGHLANDER. IT IS TERRIFYING WHEN YOU'RE ON THE HIGHWAY IN TRAFFIC AND IT FALLS! *TR
NHTSA ODI #10342071
108,000 miles · Jul 8, 2010
Power Train
AT 108K MILES, MY 2002 TOYOTA HIGHLANDER TRANSMISSION WENT OUT AND HAD TO BE REPLACED. WHATEVER HAPPENED TO TOYOTAS LASTING TO 200K MILES, LIKE IN THE COMMERCIALS? I'LL NEVER BE ABLE TO JUMP UP AND BE THE ONE PROCLAIMING HOW MANY MILES MY TOYOTA HAS NOW! I'M VERY DISAPPOINTED, AS I BOUGHT THIS VEHICLE EXPECTING TO DRIVE IT WE…
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AT 108K MILES, MY 2002 TOYOTA HIGHLANDER TRANSMISSION WENT OUT AND HAD TO BE REPLACED. WHATEVER HAPPENED TO TOYOTAS LASTING TO 200K MILES, LIKE IN THE COMMERCIALS? I'LL NEVER BE ABLE TO JUMP UP AND BE THE ONE PROCLAIMING HOW MANY MILES MY TOYOTA HAS NOW! I'M VERY DISAPPOINTED, AS I BOUGHT THIS VEHICLE EXPECTING TO DRIVE IT WELL BEYOND 100K MILES AND WITH FURTHER RESEARCH, APPARENTLY I'M NOT THE ONLY DISAPPOINTED HIGHLANDER OWNER WITH THE SAME ISSUE. *TR
NHTSA ODI #10341934
64,874 miles · Jun 27, 2010
Vehicle Speed Control
FROM A STOPPED POSITION ON A SIDE STREET, I PRESSED THE ACCELERATOR TO PULL ONTO A MAIN STREET. BECAUSE TRAFFIC ON THE MAIN STREET MOVES RATHER FAST, I ACCELERATED SOMEWHAT ABOVE NORMAL, BUT IN NO WAY EXCESSIVE. AFTER GETTING INTO MY LANE, I BACKED OFF THE ACCELERATOR, BUT THE ENGINE ACTED AS IF I WAS FLOORING IT AND THE CAR C…
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FROM A STOPPED POSITION ON A SIDE STREET, I PRESSED THE ACCELERATOR TO PULL ONTO A MAIN STREET. BECAUSE TRAFFIC ON THE MAIN STREET MOVES RATHER FAST, I ACCELERATED SOMEWHAT ABOVE NORMAL, BUT IN NO WAY EXCESSIVE. AFTER GETTING INTO MY LANE, I BACKED OFF THE ACCELERATOR, BUT THE ENGINE ACTED AS IF I WAS FLOORING IT AND THE CAR CONTINUED ACCELERATING. IT WAS SCARY. I PUSHED HARD ON THE BREAK. THE CAR STILL ACCELERATED. I STEPPED ON THE HAND BRAKE. IT CONTINUED TO ACCELERATE. FINALLY, I TOOK THE CAR OUT OF DRIVE AND INTO NEUTRAL. THE ENGINE CONTINUED TO SCREAM, BUT I WAS ABLE TO STOP AT THE SIDE OF THE ROAD. AT SOME POINT THE ENGINE DID COME DOWN TO NORMAL IDLE, BUT I WAS SO SHAKEN, I REALLY DON'T KNOW WHEN THAT HAPPENED. FORTUNATELY NO ONE WAS AHEAD OF ME, THE ROAD IS STRAIGHT AND LEVEL, ETC. ASIDE FROM SHATTERED NERVES, THERE WAS NO HARM DONE. BUT I CAN IMAGINE ALL KINDS OF HORRIBLE OUTCOMES HAD CONDITIONS BEEN DIFFERENT. THE CAR ACTED AS IF THE ACCELERATOR STUCK ALL THE WAY DOWN, HOWEVER I KNOW I DIDN'T PRESS IT DOWN THAT FAR. LATER MY HUSBAND DROVE THE CAR HOME FROM WHERE I STOPPED IT. WITH THE CAR OFF, MY HUSBAND INSPECTED THE ACCELERATOR PEDAL PRESSING IT WITH HIS HAND AND LETTING IT BACK UP. THERE IS A POINT ABOUT HALF WAY BACK UP WHERE THE MECHANISM IS NOT SMOOTH. THE PEDAL COMES ALL THE WAY BACK UP, BUT SOMETHING INSIDE CATCHES AND CAUSES LOTS OF GAS TO FLOW INTO THE ENGINE. AT LEAST ONE TIME HE WAS ABLE TO REPRODUCE THE PROBLEM WITH THE CAR IN PARK. I AM AFRAID TO EVER DRIVE IT AGAIN. THIS TIME I WAS LUCKY, BUT I SHUTTER TO THINK. IF SOMEONE HAD BEEN IN ONE OF THE CROSSWALKS. IF I HAD BEEN APPROACHING A RED LIGHT. WHEN MIGHT THIS HAPPEN AGAIN? *TR
NHTSA ODI #10340327
Mileage unknown · Jun 14, 2010
Visibility
I HAVE A 2002 TOYOTA HIGHLANDER. THE SUN VISORS WILL NOT STAY IN THE UP POSITION. THEY RANDOMLY FALL DOWN PARTIALLY BLOCKING MY VIEW AND CREATING A SAFETY HAZZARD. I ORIGINALLY TOOK IT BACK TO THE DEALER WHO HAD IT REPLACED BUT THE SAME THING KEPT HAPPENING. I WENT ONLINE AND DISCOVERED THAT IT'S NOT JUST MY 2002 HIGHLANDER. I'V…
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I HAVE A 2002 TOYOTA HIGHLANDER. THE SUN VISORS WILL NOT STAY IN THE UP POSITION. THEY RANDOMLY FALL DOWN PARTIALLY BLOCKING MY VIEW AND CREATING A SAFETY HAZZARD. I ORIGINALLY TOOK IT BACK TO THE DEALER WHO HAD IT REPLACED BUT THE SAME THING KEPT HAPPENING. I WENT ONLINE AND DISCOVERED THAT IT'S NOT JUST MY 2002 HIGHLANDER. I'VE TRIED VELCRO BUT THAT WON'T HOLD IT IN PLACE. I'VE HAD SEVERAL NEAR ACCIDENTS ON THE HIGHWAY AS A RESULT OF THIS ISSUE. IT HAPPENED AGAIN TODAY AND I JUST CAN'T TAKE IT ANYMORE. *TR
NHTSA ODI #10336197
Official recalls
2Apr 15, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Jul 30, 2002
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Consequence & remedy
Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗