THIS STRUT ATTACHES TO THE REAR AXLE AND PREVENTS IT FROM MOVING FORWARD. IT RUSTED OUT AND WAS BOUNCING ON THE ROAD AND HITTING THE CAR AND REAR TIRE. I HAD TO STOP AND GET IT REPAIRED IMMEDIATELY FOR FEAR OF DAMAGING THE TIRE OR CAR. UPON MECHANIC MAKING REPAIR THE OTHER STRUT ON THE OPPOSITE SIDE OF THE CAR FELL OFF IN HIS HA…
Read full complaint
THIS STRUT ATTACHES TO THE REAR AXLE AND PREVENTS IT FROM MOVING FORWARD. IT RUSTED OUT AND WAS BOUNCING ON THE ROAD AND HITTING THE CAR AND REAR TIRE. I HAD TO STOP AND GET IT REPAIRED IMMEDIATELY FOR FEAR OF DAMAGING THE TIRE OR CAR. UPON MECHANIC MAKING REPAIR THE OTHER STRUT ON THE OPPOSITE SIDE OF THE CAR FELL OFF IN HIS HAND. IF BOTH STRUT HAD FAILED THERE WOULD HAVE BEEN NOTHING TO STOP THE REAR AXLE FROM MOVING FORWARD AND CAUSING A CASTROPHE ACCIDENT. OR IF THE BOUNCING STRUT LODGE IN THE REAR TIRE THE SAME COULD HAVE BEEN TRUE. THE NEW REPLACEMENT PARTS LOOK INADEQUATE FOR SUCH A CRITICAL COMPONENT. SHOULD NOT HAVE HAPPENED IN UNDER 10 YEARS. CAR GET WASHED ONCE EVER TWO WEEKS. FROM MY PERSPECTIVE PART LOOKS THE METAL BRACKET AT THE END OF THE ROD IS WAY TO THIN FOR THIS CRITICAL COMPONENT. PART #48780-4802012398. *TR
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Consequence & remedy
Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Toyota Highlander Problems, Complaints & Recalls | Skip That Year
Illustration