I purchase the unit Toyota Corolla Cross 2026 Licence XXX on Calesa Motors Caguas Pu [XXX] March 14, 2026. Serie # XXX Model 6380 Gray color. Toyota Financial Services Contract # XXX. On April 14, 2026 the unit went without brakes. I was going to take my daughter [XXX] to her work with my w [XXX] he Unit Toyota Corolla Cr [XXX…
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I purchase the unit Toyota Corolla Cross 2026 Licence XXX on Calesa Motors Caguas Pu [XXX] March 14, 2026. Serie # XXX Model 6380 Gray color. Toyota Financial Services Contract # XXX. On April 14, 2026 the unit went without brakes. I was going to take my daughter [XXX] to her work with my w [XXX] he Unit Toyota Corolla Cr [XXX] I turn it on put it on drive an the unit go along straight to my neighbor home. It doesn't stop. The unit can not be change to parking mode or neutral mode. An in the Dash it show all kind of message, ( System Malfunction Brakes) (Collision-Contact Dealer) (AntilockBrake SystemMalfunction)(Secondary Collision Brake System Malfunction) Visit Your Dealer). Contact Dealer. I made a police station Notification # XXX. The next day the unit was pickup by a tower car an send to the Toyota Calesa Motors Dealer they asign Job order XXX. An after 6 hours waiting the mecanic Mr. [XXX] tell me that a brake cable was broking and that was the reason the unit [XXX] ithout brakes. The Unit has only 1498 milles. I purchase 3 week ago brand new. Them tell me they can repair it. But I toll Toyota Mecanic that I don't want that unit. I also went to DACO OFFICE in Puerto Rico and report the incident. They asign me a case # XXX against Calesa [XXX] , HNC CALESA TOYOTA, TOYOTA FINANCIAL SERVICES,INC TOYOTA DE PUERTO RICO. The unit is at the Dealer I Don't want it. Thanks! GOD nothing happens to my family, neigbhor. The unit don't crash. Is like new with also all the plastic on their seat. Only run XXX. The Unit Total cost is $ 52,730.16. I also wrote and call Toyota Services Center and visit Toyota main office in Puerto Rico, I wrote a letter to Toyota Chairman Mr. Aika Toyota. With respect, care, love a [XXX] Mr. [XXX] Puerto Rico Phone: [XXX] [XXX [XXX] ! INFORMATION REDACTED PURSUANT TO THE FREED [XXX] [XXX] XX] )(6 [XXX] RMATIO [XXX] TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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