Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 156 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports2 fire reports11 injury reports
What owners actually said
156 reports
Mileage unknown · Feb 14, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11642843
Mileage unknown · Feb 9, 2025
Air Bags
I had an airbag recall and have called over 4 times. The parts are still not available. This is unacceptable and unsafe for my passenger
NHTSA ODI #11641601
55,000 miles · Jan 29, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notificat…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
NHTSA ODI #11639351
Mileage unknown · Jan 25, 2025
Air Bags
No remedy has been provided since first issue has been submitted
NHTSA ODI #11638472
Mileage unknown · Jan 22, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11637723
Mileage unknown · Dec 23, 2024
StructureCrash
I was stopped at a car wash, pressing on the brake pedal when all of a sudden it felt like someone rear-ended me. My car accelerated without me stepping on the gas pedal and I turned the wheel quickly to avoid hitting the car in front of me head on. I clipped his right back bumper, flew over a large shrub and landed smashin…
Read full complaint
I was stopped at a car wash, pressing on the brake pedal when all of a sudden it felt like someone rear-ended me. My car accelerated without me stepping on the gas pedal and I turned the wheel quickly to avoid hitting the car in front of me head on. I clipped his right back bumper, flew over a large shrub and landed smashing into a parked vehicle. The total front end of my vehicle was damaged and no air bag deployed.
NHTSA ODI #11632076
Mileage unknown · Dec 23, 2024
Air BagsElectrical SystemService Brakes
had brake issues a year into getting vehicle went back multiple times and blackstone toyota couldn’t fix issue still can’t and still there at dealer and now there’s airbag safety recall car has been at dealership for 4 months no resolution
NHTSA ODI #11632054
Mileage unknown · Dec 9, 2024
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue a…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to pay for a rental vehicle for the contact; however, the contact refused the rental. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11629642
Mileage unknown · Dec 3, 2024
Air Bags
This recall still has no solution from Toyota and I would like to submit a complaint that it has been a year and still no recourse.
NHTSA ODI #11628574
Mileage unknown · Nov 29, 2024
Air Bags
My vehicle has had an open recall since December 20th, 2023 on the passenger airbag not deploying due to being manufactured improperly. I have reached out to Toyota and they still do not have a remedy for the issue and have no time frame on a fix. This is a major safety issue and negligent on their end. They have numerous vehicl…
Read full complaint
My vehicle has had an open recall since December 20th, 2023 on the passenger airbag not deploying due to being manufactured improperly. I have reached out to Toyota and they still do not have a remedy for the issue and have no time frame on a fix. This is a major safety issue and negligent on their end. They have numerous vehicles that were affected by this recall. The increase in injury due to this issue is substantially higher.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗