2021 Toyota Camry

Purchased this vehicle at a big dealership and driving noticed glaring across the windshield try washing not helping took vehicle to glass shop that told me windshield damaged from rock chips and was pitted all the way through and could not be repaired has to be replaced dealership refuses to replace even though it has glare in sunlight and impairs my vision when driving The custom relation manager said it would have to be shattered or cracked before they would fix she referred me to go to a tint shop to have inside tint installed to help with the glaring that’s a negative because that can make it worse for seeing this damage was not disclosed during sale so this falls under deceptive sale practice and this is bad business the vehicle has car fax report and was a commercial vehicle so this all makes sense why the windshield is as bad as it is also dealership told me to contact my insurance and deal with it that way this is a safety issue when driving and the sun makes it glare and hard to visibly see I want the dealership to take responsibility for this repair since it wasn’t disclosed to me at time of sale this purchase was done November 5 2025 it’s only been a couple weeks Also when I purchased this vehicle the first day of driving I noticed wrong tire speed rate was on car the vehicle calls for 95 H and it had 95 T which is a lower speed rate and is a safety issue as well on 11/11/25 I replaced out of my pocket and put four tires with proper speed rate for that vehicle I’m demanding to this dealership for reimbursement on that as well… Safelite glass did estimate on windshield and I purchased proper tires at big chief

The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.

Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.