2021 Toyota Camry

Vehicle Information: • Year/Make/Model: 2021 Toyota Camry • VIN: [XXX] Incident Date: May 4, [2025] Incident Time: Approximately 9:45 AM Incident Location: [XXX] toward [XXX] Description of Incident: While driving at approximately 25 MPH, multiple dashboard warning lights suddenly illuminated simultaneously. Immediately after, the vehicle began to accelerate on its own without any input from the driver. The driver applied the brakes repeatedly and forcefully, but the vehicle did not respond to braking. The car continued to accelerate uncontrollably until it abruptly stopped directly in front of another vehicle, narrowly avoiding a serious collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner bought new 2021 Camry XLR 4 cylinder all wheel drive. It currently has 39,000 miles on it. No problems until January 25, 2026. It was 11 degrees below zero, my car had the original battery. Car started without issue, I return to house to "warm it up" prior to driving. Upon my return I had multiple error codes; 1. AWD System Malfunction, 2 WD Engaged (Visit your Dealer), Secondary Collision Brake System Malfunction, Pre-Collision Brake System Malfunction, Parking Brake Malfunction, Check Engine light. I did NOT drive the car that day. Once the weather warmed up in Iowa, the number of codes would change and sometimes absolutely NO codes. Upon extensive internet research, I purchased a new battery (old battery did "test" ok, but no load test was completed). During all of this time, my car has always started well, performed well, etc. HOWEVER, when the "codes" show up, my cruise control also will not work. . . . Original dealership "ran computer codes" (C059746) indicating "calibration memory failure."Quote was given for: Parking rake actuator replacement $1,760. 2nd Toyota dealership opinion: $3,300 for parking brake actuator, low pressure fuel pump replacements. Original dealership adamantly denied the need to fuel pump replacement. Again, my car intermittently may or may NOT show warning codes. . . .Not I dealership has conducted any examination, they simply "run the computer codes" and quote a repair cost. I am concerned about repair scandals, diagnostic incompetence and perhaps the CAUSE of my "error codes" has not even be addressed (computer glitch, faulty sensor, corroded wiring, etc.) I am a 70 yr old female still working and needing transportation. I spent $34,000 on my car expecting safe and reliable transportation. I have NO confidence in the Toyota Repair diagnostics. I also own a 2005 Toyota Camry which was involved in the Toyota acceleration debacle years ago, of which they decline any responsibility. Luckily, no human injuries!!!!!

A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)

Partial brake assist and auto emergency braking failure to engage contributed to a rear end collision on February 12, 2022. Toyota contracted with an outside engineering firm to inspect brake system and their report did not address the lack of engagement of the auto emergency braking system part of Toyota Safety Sense 2.5 which the enabling switch does not activate. The Toyota Legal Claims department issued an incomplete report that they claim absolves the vehicle but after multiple attempts to reach the issuing department noone has addressed my questions or concerns. Therefore I consider this an incomplete and unresolved safety issue .

Update to previous Complaint filingNHTSA ID Number: 11451933 . Toyota has not accepted responsibility yet acknowledged that the ABS "worked" when the problem was that the Auto Emergency Braking system did not work . In addition a Toyota dealer service employee drove the car and agreed the brake pedal was abnormal. This malfunction resulted in an accident with no injuries but has caused the driver to be in constant fear of driving this vehicle again. We have 2 years left on the lease and will never buy another Toyota product again based on their history of concealing defects (fined in 2014 by DOJ) and their lack of proper customer satisfaction management in this case.

The contact owns a 2021 Toyota Camry. The contact stated while driving 5 MPH into a parking space with the brake pedal depressed, the vehicle lunged forward. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,500.