2021 Toyota Camry

The contact owns a 2021 Toyota Camry. The contact stated while driving at undisclosed speeds, the camera and side view mirror for the blind spot monitor alert message were displayed. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Kearny Mesa Toyota (4910 Kearny Mesa Rd., San Diego, CA 92111); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

When I do these checks I have my hands lightly on the wheel ready to correct the car when needed. The lane control assist tends to stay to the left of the lane, crossing over the left side lane markers, it also tends to head towards the right side of the lane, crossing over the right side lane markers without compensating. At times it does compensate but it causes the car to go back and forth in the lane without settling out. There have been times when the car is steered to the right with no compensation and without my correction would have gone off the road. The lane warning system doesn't always work. If I did not have diligence when using the system I would no doubt have gone off the road and crashed. The dealer has not checked the car, they say this is how it works even on their personal Toyotas. These problems have been prominent and have existed since the purchase of the car in 2021.

For three consecutive days, while driving on the highway (speed between 50-60 miles per hour, with a speed limit of 60 miles per hour), the car experienced unstable posture, skidding, and sudden severe shaking, as if it were traveling on water, especially frequent on bends! When driving at a lower speed (between 45-60 miles per hour, with a highway speed limit of 65 miles per hour), it feels like driving on a slippery road. The first time this happened, the road surface was normal and not slippery; the second day, the first occurrence was during rain, and I thought it was due to wet road conditions, but the second and especially the third time, the road surface was dry, and there were no wet or slippery road conditions. Today is the third day and the same issue occurred again. Personally, I suspect it may be the result of improper intervention by lane assist functions.This is the first time I've encountered this situation in all my years of driving."

When I turn off the LTA switch, it stays on..in other words the steering is affected, and warning beeps sound when I cross into another lane. This is both irritating and dangerous. I brought it in to Orland Toyota for service. The service advisor related that the Technician who worked on it said the computer in the car shows that it’s working properly, and they are going with that. When I protested, he said there is nothing they can do about it..He further said that I would have to turn off the sway warning every time I turn on the car.The service manager told me that cars he drive home every night, sometimes have problems with the LTA. The only entry re this problem on my service receipt is: “Tech: HOUSE TECH (996) Internal”. The problem began right after the vehicle turned 24,000 miles and persists to the present. Thanks for your help..

Can not turn off the lane departure warning (LDW) feature. It can only be placed at a low setting. Surging when depressing brake. Noticed this occurring when slowing pulling into the garage, was not a deal breaker as was barely moving and never got to close to hit anything else in the garage. Once it snowed this surging began happening when braking to slow down to make turns. This surging was scary, even with studded snow tires. Driving home from work one evening, it had rained and was turning to black ice; going around a slight curve on the bridge and close to the white line; the car decided to pull me away from the white line. This was the final straw, not going to allow a car to make the decision to pull on black ice or other driving conditions. I did not want to become a statistic by having this vehicle cause a car wreck and hurt myself or other drivers. I had contacted Toyota Care and they said it was not a warranty issue. That is when I knew it was time to get rid of this hybrid after only 5 months. Other issues with this vehicle: can not lift the driver’s side windshield wiper, massive design flaw. Anyone who lives in snowy climates need to be able to lift their wipers to clean off the snow and/or leave the wipers up so they don’t freeze to the windshield. Another item I contacted Toyota Care about is the bumper/fender/wheel casing. This separated – cheap plastic. Again, they said not a warranty issue. Didn’t have this problem with the Corolla.