The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
NHTSA ODI #11596174
Mileage unknown · Jun 11, 2024
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11593752
Mileage unknown · May 21, 2024
Air Bags
I am a disabled individual and I have a pregnant wife which doesn't feel safe driving this vehicle with a defective airbag. We contacted but unfortunately they don't seem to care.
NHTSA ODI #11589849
Mileage unknown · May 6, 2024
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. T…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11587180
Mileage unknown · Apr 23, 2024
Air Bags
We paid cash upfront for our vehicle and we no longer feel safe driving it because my wife is pregnant and her safety is extremely important to me. We reached out to Toyota but unfortunately they are ignoring our calls and so far there's no remedy for the defective airbag.
NHTSA ODI #11584712
Mileage unknown · Apr 21, 2024
Air Bags
Unknown
NHTSA ODI #11584310
Mileage unknown · Mar 28, 2024
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue a…
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11579996
Mileage unknown · Mar 21, 2024
Air Bags
The contact's wife owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had …
Read full complaint
The contact's wife owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11578702
Mileage unknown · Feb 19, 2024
Air BagsSeat Belts
There is a recall on my vehicle about the SRS light where it is not picking up the weight of the passenger which in turn is not allowing the passenger airbag to go off.
NHTSA ODI #11572730
Mileage unknown · Feb 12, 2024
Air Bags
I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the deal…
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I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the dealership. The dealer ship, when I stated there was a recall on the passenger airbag and I didnt want to drive an unsafe car around, playing russian roulette on the safety equipment if we did get in an accident. The service advisor responded with asking if I drive around in the passenger seat. He then also told me to contact the manufacturer cause they cant do anything. This just happens to be with my Toyota Camry but unfortunately our other car ALSO has an airbag recall for the Driver side ALSO with NO REMEDY! (its a 2016 Buick Enclave) They wont make an appointment to do anything. Nobody seems to want to help me cause I am just the consumer, which means nothing to companies now. I just want my car safe. How can I get assistance getting this fixed?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗