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2019 Toyota C-HR

Owner reports · Recalls · Investigations

More warning signs than most C-HR years

Owner complaints for the 2019 Toyota C-HR are substantially higher than the model-year median of 48.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 107 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Service Brakes complaints

4 reports
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Mileage unknown · Oct 4, 2023
Forward Collision AvoidanceService BrakesUnknown Or Other

Yesterday While I was driving down i270 in Maryland without any car around the car hit the break and made the emergency break sound as well as saying “BREAK” in the driver dash. This has happened ~5 times in the past 3 years or so. It’s pretty scary thinking how lucky I have been so far with no one rear ending me when it happen…

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Yesterday While I was driving down i270 in Maryland without any car around the car hit the break and made the emergency break sound as well as saying “BREAK” in the driver dash. This has happened ~5 times in the past 3 years or so. It’s pretty scary thinking how lucky I have been so far with no one rear ending me when it happens. Also, this has happened a few times while in adaptive cruise control as well.

NHTSA ODI #11548307

Mileage unknown · Nov 15, 2022
Electrical SystemService BrakesUnknown Or Other

Today suddenly, the vehicle gave me a warning message to "Pull over in a safe spot and to not drive the vehicle" along with other messages flashing "Braking power reduced" "Pre-collision system failure" and a bunch of lights came on. Mechanic, over the phone, said "He doesn't understand how a minor rear-bumper colission could a…

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Today suddenly, the vehicle gave me a warning message to "Pull over in a safe spot and to not drive the vehicle" along with other messages flashing "Braking power reduced" "Pre-collision system failure" and a bunch of lights came on. Mechanic, over the phone, said "He doesn't understand how a minor rear-bumper colission could affect sensors and electrical things in the front of the car. Another incident, last year, a small nick on one of the wires under the car disabled my entire car and it was undriveable until repaired. I am frustrated that one small issue with a wire, or sensor, or other small gadgety things in the vehicle can disable the entire car and put me in danger while driving.

NHTSA ODI #11493577

49,000 miles · Jan 19, 2021
Power TrainService BrakesStructure

1- OCCASSION #1 I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT WALGREENS. I PRESSED THE BRAKE, THE PEDAL WENT TO THE FLOOR, THE VEHICLE CONTINUED FORWARD, JUMPED THE CURB AND WAS STOPPED BY A FENCE ABOUT 4 FEET IN FRONT OF THE CURB. NO HARM DONE. 2- I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT SONIC, THE PEDAL WENT TO…

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1- OCCASSION #1 I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT WALGREENS. I PRESSED THE BRAKE, THE PEDAL WENT TO THE FLOOR, THE VEHICLE CONTINUED FORWARD, JUMPED THE CURB AND WAS STOPPED BY A FENCE ABOUT 4 FEET IN FRONT OF THE CURB. NO HARM DONE. 2- I MADE A SLOW RIGHT TURN INTO A PARKING SPACE AT SONIC, THE PEDAL WENT TO THE FLOOR, THE CAR JUMPED THE CURB, CONTINUED FORWARD AND STARTED DOWNWARD INTO A RETENTION POND (EMPTY, NO WATER) I WAS ABLE TO STOP THE CAR AFTER I TOOK MY FOOT OFF THE PEDAL AND IT BEGAN TO WORK NORMALLY. MY CAR SCRAPED A FENCE POST AND I HAD TO DRIVE FORWARD INTO THE RETENTION AREA TO FREE MY CAR TO GET BACK ON THE ROAD. THESE INCIDENTS WERE ABOUT 5 MONTHS APART. RELATED - MY AUTOMATIC BRAKING LIGHT HAS FLASHED AND BEEPED WITHOUT ANY SITUATION BEING PRESENT. THE RADAR SENSOR HAS SLOWED THE CAR WHEN CRUISE CONTROL WAS ENGAGED AS A CAR INFANT OF ME PULLED OFF THE FREEWAY TO EXIT.

NHTSA ODI #11388826

8,322 miles · Sep 28, 2020
Service BrakesCrashInjury

TL* THE CONTACT OWNED A 2019 TOYOTA C-HR. THE CONTACT STATED THAT WHILE DRIVING EAST BOUND, SAW A VEHICLE TRAVELING SOUTH BOUND FROM A STOP. THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE OTHER VEHICLE, JUMPED A CURB AND KEPT GOING. THE CONTACT STATED THAT THE BRAKE ASSIST DID NOT WORK AND EVEN THOUGH HER FOOT WAS…

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TL* THE CONTACT OWNED A 2019 TOYOTA C-HR. THE CONTACT STATED THAT WHILE DRIVING EAST BOUND, SAW A VEHICLE TRAVELING SOUTH BOUND FROM A STOP. THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE OTHER VEHICLE, JUMPED A CURB AND KEPT GOING. THE CONTACT STATED THAT THE BRAKE ASSIST DID NOT WORK AND EVEN THOUGH HER FOOT WAS ON THE BRAKE, THE VEHICLE DID NOT STOP, AND HEADED TO A LIGHT POLE. THE CONTACT STEERED TO THE LEFT TO AVOID THE POLE AND CRASHED INTO A BUILDING HEAD ON. THERE WAS NO WARNING. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISED CHEST AND RIGHT ARM. THE CONTACT CALLED HER DAUGHTER WHO TOOK HER TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED AWAY. THE CONTACT CALLED THE COWBOY TOYOTA DEALER, LOCATED AT: 9525 E R L THORNTON FWY, DALLAS, TX 75228 AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT CALLED. THE CONTACT STATED THAT WERE UNKNOWN RECALLS, HOWEVER, A THE VIN SEARCH SHOWED ONE RECALL NHTSA CAMPAIGN NUMBER: 19V877000 (SEAT BELT).THE FAILURE MILEAGE WAS APPROXIMATELY 8,322.

NHTSA ODI #11361614

Official recalls

3

19V877000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:rear/other

Dec 11, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence & remedy

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Seat Belts:rear/other

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

19V244000 · Equipment:other:labels

Mar 27, 2019

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

18V710000 · Power Train:axle Hubs

Oct 11, 2018

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.

Consequence & remedy

Consequence: If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts. If a bolt is found to be loose or detached, the dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free of charge. The recall began November 6, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Y.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.