2021 Subaru Wrx

I was de-frosting my windshield early in the morning when I watched a crack start at the base of the driver's side windshield and travel up the window and back down to the base of the windshield. The car was not moving, there was no impact to the windshield at all. I contacted the Subaru dealer and brought the car in to be inspected. They told me that the crack was because of a rock chip although there was never any rock chip impact and the car was not even moving when the crack developed. There was a previous class action lawsuit settled against Subaru for identical cracks developing in their windshields. I contacted Subaru of America to see what they would do and they gave a discount for a new windshield but the new windshield would still have cost over $700 out of pocket for a car that was less then one month old.

Windshield cracked to the point of requiring repair from pinhead size chip that barely left a mark. The windshield is being replaced but photos are available upon request. The crack quickly spread to the outer edge of the windshield, causing further risk to the structural integrity of the entire windshield. The problem was confirmed by a glass shop as requiring a replacement.