Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
180–25K
1325–50K
1650–75K
1975–100K
12100–150K
10150K+
88 reports with mileage · 55 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports0 fire reports9 injury reports
What owners actually said
143 reports
150,000 miles · May 31, 2011
Wheels
TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT WAS DRIVING 55 MPH WHEN THE LUG NUTS DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V235000 (WHEELS) BUT WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE FAILURE WAS REPAIRED. NEITHER THE DEALER NOR MANUF…
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TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT WAS DRIVING 55 MPH WHEN THE LUG NUTS DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V235000 (WHEELS) BUT WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE FAILURE WAS REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10403814
138,000 miles · Apr 25, 2011
Seat Belts
WAS DRIVING MY RECENTLY BOUGHT 2002 SUBARU OUTBACK, WHEN MY CHILD WHO WAS SITTING IN THE MIDDLE SEAT IN THE BACK STARTED SCREAMING THAT THE SEATBELT WAS HURTING HER AND SHE COULDN'T BREATHE. I MADE AN EMERGENCY STOP AT A FULL SERVICE GAS STATION, JUMPED OUT AND TRIED GETTING THE SEATBELT UNDONE BUT IT WAS STUCK. RAN IN AND GRABB…
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WAS DRIVING MY RECENTLY BOUGHT 2002 SUBARU OUTBACK, WHEN MY CHILD WHO WAS SITTING IN THE MIDDLE SEAT IN THE BACK STARTED SCREAMING THAT THE SEATBELT WAS HURTING HER AND SHE COULDN'T BREATHE. I MADE AN EMERGENCY STOP AT A FULL SERVICE GAS STATION, JUMPED OUT AND TRIED GETTING THE SEATBELT UNDONE BUT IT WAS STUCK. RAN IN AND GRABBED A MECHANIC AND HE WAS LUCKILY ABLE TO RELEASE IT AND HE SAID THAT THE TENSIONER WAS BAD. THIS COULD HAVE BEEN A MUCH WORSE CASE IF IT DIDN'T HAPPEN A BLOCK FROM HELP. *TR
NHTSA ODI #10397415
80,000 miles · Jan 28, 2011
Fuel System, Gasoline
THERE IS A DOCUMENTED PROBLEM WITH OLDER MODEL SUBARU OUTBACKS (EARLY 2000S) LEAKING GAS INTO THE ENGINE COMPARTMENT IN COLD WEATHER. DEALERS AND REPAIR SERVICES CANNOT FULLY RESOLVE THE ISSUE BECAUSE IT APPEARS TO BE A DESIGN FLAW WITH THE FUEL LINES AND CLAMPS. INTERNET FORUMS PROVIDE COUNTLESS CASES (HERE IS JUST ONE HTTP://A…
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THERE IS A DOCUMENTED PROBLEM WITH OLDER MODEL SUBARU OUTBACKS (EARLY 2000S) LEAKING GAS INTO THE ENGINE COMPARTMENT IN COLD WEATHER. DEALERS AND REPAIR SERVICES CANNOT FULLY RESOLVE THE ISSUE BECAUSE IT APPEARS TO BE A DESIGN FLAW WITH THE FUEL LINES AND CLAMPS. INTERNET FORUMS PROVIDE COUNTLESS CASES (HERE IS JUST ONE HTTP://ACTION.PUBLICBROADCASTING.NET/CARTALK/POSTS/LIST/1794410.PAGE). *TR
NHTSA ODI #10379400
150,000 miles · Jan 10, 2011
Electrical SystemExterior Lighting
FUSE FOR TAIL LIGHTS BLEW DUE TO TAIL LIGHT SOCKET PARTIALLY MELTING (AREA WHERE THE TWO CONTACTS FOR BRAKE/TAIL LIGHT ARE LOCATED-LOCATION WAS THE DRIVER'S SIDE INSIDE BRAKE/TAIL LIGHT). WAS UNAWARE THAT THE TAIL LIGHTS WERE NOT WORKING FOR ABOUT 1 WEEK. *TR
NHTSA ODI #10375520
87,000 miles · Nov 2, 2010
Fuel System, Gasoline
2002 SUBARU OUTBACK SMELLS OF GAS EVERY TIME IT GETS COLD. A SHOP THAT WORKS ON JUST SUBARUS KNOWS THE PROBLEM WELL AND TRIED A FEW THINGS TO FIX IT. AFTER $175, IT DID NOT WORK. LAST YEAR, I HAD TO DRIVE WITH MY WINDOWS DOWN ON COLD NIGHTS THE SMELL WAS SO STRONG. ONE NIGHT IT WAS -20 DEGREES! THIS YEAR THE SMELL HAS COME …
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2002 SUBARU OUTBACK SMELLS OF GAS EVERY TIME IT GETS COLD. A SHOP THAT WORKS ON JUST SUBARUS KNOWS THE PROBLEM WELL AND TRIED A FEW THINGS TO FIX IT. AFTER $175, IT DID NOT WORK. LAST YEAR, I HAD TO DRIVE WITH MY WINDOWS DOWN ON COLD NIGHTS THE SMELL WAS SO STRONG. ONE NIGHT IT WAS -20 DEGREES! THIS YEAR THE SMELL HAS COME BACK AT JUST 39 DEGREES AND STRONGER. MY GARAGE SMELLS AND I AM AFRAID THE CALL WILL BLOW UP OR I WILL GET SICK DRIVING IT. ON-LINE AND ON THE NHTSA I SEE MANY OTHER SUBARU OWNERS HAVING TO PUT IT WITH THE SAME THING. CAN YOU FOLKS HELP? *TR
NHTSA ODI #10363643
92,000 miles · Oct 26, 2010
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS IDLE SHE STATED THAT THERE WAS A STRONG FUEL SMELL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO CLEANED THE EXHAUST SYSTEM. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL MECHANIC WHO STATED THAT THE…
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TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS IDLE SHE STATED THAT THERE WAS A STRONG FUEL SMELL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO CLEANED THE EXHAUST SYSTEM. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY A LOOSE LATCH IN THE HATCH BACK. THE MECHANIC REPAIRED THE LOOSE LATCH. THE FAILURE CONTINUED AFTER THE LATCH WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND HE WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PURCHASED USED IN 2007 WHO STATED THAT THE FAILURE HAD OCCURRED FOR TWO TO THREE YEARS. THE CONTACT STATED THAT THE FAILURE ONLY HAPPENED DURING COLD WEATHER CONDITIONS. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 108,000.
NHTSA ODI #10362512
71,000 miles · May 12, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A NEARBY FENCE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CU…
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TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A NEARBY FENCE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 71,000. UPDATED 07/19/2010. *LJ UPDATED 07/26/10*JB
NHTSA ODI #10330190
77,000 miles · Apr 22, 2010
Service Brakes, Hydraulic
BRAKES BRIEFLY FAIL IN FREEZING COLD WEATHER CONDITIONS. 5 OR 10 HARD PUMPS HAVE USUALLY BROUGHT THEM BACK. VERY DANGEROUS IF YOU ARE NOT EXPECTING IT. I NEVER LEAVE MY DRIVEWAY OR PARKING SPACE WITHOUT REPEATED PUMPING TO GET THEM WORKING AGAIN. WE ARE SKI INSTRUCTORS (AND THIS CAR IS MARKETED FOR THAT) BUT ITS QUITE DANGEROUS …
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BRAKES BRIEFLY FAIL IN FREEZING COLD WEATHER CONDITIONS. 5 OR 10 HARD PUMPS HAVE USUALLY BROUGHT THEM BACK. VERY DANGEROUS IF YOU ARE NOT EXPECTING IT. I NEVER LEAVE MY DRIVEWAY OR PARKING SPACE WITHOUT REPEATED PUMPING TO GET THEM WORKING AGAIN. WE ARE SKI INSTRUCTORS (AND THIS CAR IS MARKETED FOR THAT) BUT ITS QUITE DANGEROUS IN FREEZING WEATHER. *TR
NHTSA ODI #10327072
90,784 miles · Apr 6, 2010
Fuel System, Other
IDLING AT STOP WITH FOOT FIRMLY ON BRAKE PEDAL. SUDDEN SURGE WITH AUDIBLE AND TACHOMETER INCREASE IN RPM. CAR JUMPED FORWARD SLIGHTLY. A FEW PRIOR MINOR RPM SURGES WITH FOOT ON BRAKE. THANKS TO THE RECENT NEWS RE TOYOTA. I KNEW TO SHOVE THE TRANSMISSION INTO PARK AND TURNED OFF THE IGNITION. *TR
NHTSA ODI #10323992
Mileage unknown · Feb 22, 2010
Fuel System, Gasoline
FUEL SMELL INSIDE AND OUTSIDE OF CABIN WHEN WEATHER IS COLD (20' OR BELOW). SHOP HAS EXAMINED THE VEHICLE AND CANNOT DETERMINE CAUSE. SEEN REFERENCES TO SIMILAR ISSUE WITH THE WRX MODEL AND FUEL LINES/CLAMP. *TR
ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.
Consequence & remedy
Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Consequence & remedy
Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.
Consequence & remedy
Consequence: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).
Consequence & remedy
Consequence: AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗