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2002 Subaru Outback

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Subaru Outback do not stand out strongly from the model-year median of 207.5.

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When problems were reported

Mileage at the reported incident

88 reports with mileage · 55 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports9 injury reports

What owners actually said

143 reports
140,000 miles · Oct 3, 2018
Unknown Or Other

THE AIR CONDITIONER BEGINS TO BLOW HOT MOIST AIR AFTER SEVERAL MINUTES OF WORKING PROPERLY. MULTIPLE MECHANICS INCLUDING A SPECIALTY SHOP CAN'T DIAGNOSE, AND THE ONLY OPTION IS TO REPLACE THE ENTIRE A/C COMPRESSOR BECAUSE THE CLUTCH ISN'T SOLD SEPARATELY. I'VE READ MANY ACCOUNTS OF THE SAME "INTERMITTENT" A/C THAT ONLY WORKS ONC…

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THE AIR CONDITIONER BEGINS TO BLOW HOT MOIST AIR AFTER SEVERAL MINUTES OF WORKING PROPERLY. MULTIPLE MECHANICS INCLUDING A SPECIALTY SHOP CAN'T DIAGNOSE, AND THE ONLY OPTION IS TO REPLACE THE ENTIRE A/C COMPRESSOR BECAUSE THE CLUTCH ISN'T SOLD SEPARATELY. I'VE READ MANY ACCOUNTS OF THE SAME "INTERMITTENT" A/C THAT ONLY WORKS ONCE THE ENGINE IS TURNED OFF AND BACK ON, THEN STOPS WORKING SECONDS OR MINUTES LATER FOR NO APPARENT REASON. THE VEHICLE CAN BE STATIONARY OR IN MOTION AND THE A/C JUST QUITS.

NHTSA ODI #11133192

190,000 miles · Apr 9, 2018
Engine

I AM THE ORIGINAL OWNER OF THIS VEHICLE AND I HAVE HAD FOUR SEPARATE INCIDENTS THAT MY HEAD GASKET HAS HAD TO BE REPLACED. THIS IS A COSTLY REPAIR AND GIVEN MY CAR HAS 190,000 MILES ON IT I BELIEVE FOUR ISSUES DEALING WITH THIS SAME SITUATION NEEDS TO BE PROPERLY ADDRESSED. NOT ONLY DOES THIS ISSUE RESULT IN A HUGE OUTLAY OF M…

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I AM THE ORIGINAL OWNER OF THIS VEHICLE AND I HAVE HAD FOUR SEPARATE INCIDENTS THAT MY HEAD GASKET HAS HAD TO BE REPLACED. THIS IS A COSTLY REPAIR AND GIVEN MY CAR HAS 190,000 MILES ON IT I BELIEVE FOUR ISSUES DEALING WITH THIS SAME SITUATION NEEDS TO BE PROPERLY ADDRESSED. NOT ONLY DOES THIS ISSUE RESULT IN A HUGE OUTLAY OF MONEY BUT IT GETS OIL ALL OVER THE ENGINE, PARTS, AND DRIVEWAY THAT NEEDS TO BE CLEANED. I WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER.

NHTSA ODI #11084008

Mileage unknown · Dec 4, 2017
Fuel/propulsion System

WHEN THE TEMPERATURE OUTSIDE GETS BELOW 35 DEGREES, MY CAR SMELLS VERY STRONGLY OF GAS INSIDE. I HAVE TO ROLL THE WINDOWS DOWN FOR VENTILATION. WHEN THE TEMPERATURE WARMS UP, THE SMELL GOES AWAY. IT IS WORSE WHEN I FIRST STARTED MY CAR IN THE MORNING. MECHANICS HAVEN'T BEEN ABLE TO FIGURE OUT THE PROBLEM BUT I JUST READ MANY COM…

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WHEN THE TEMPERATURE OUTSIDE GETS BELOW 35 DEGREES, MY CAR SMELLS VERY STRONGLY OF GAS INSIDE. I HAVE TO ROLL THE WINDOWS DOWN FOR VENTILATION. WHEN THE TEMPERATURE WARMS UP, THE SMELL GOES AWAY. IT IS WORSE WHEN I FIRST STARTED MY CAR IN THE MORNING. MECHANICS HAVEN'T BEEN ABLE TO FIGURE OUT THE PROBLEM BUT I JUST READ MANY COMPLAINTS ONLINE ABOUT THIS ISSUE. I WILL TAKE THEIR SUGGESTED FIXES TO MY MECHANIC.

NHTSA ODI #11052416

170,000 miles · Jul 26, 2016
Power TrainStructureSuspension

TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC OBSERVED THAT THE ENTIRE FRAME WAS SEVERELY CORRODED AND HOLES WERE FORMING. THE VEHICLE NEEDED A NEW CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED. ALSO, WHEN THE VEHICLE WAS SHIFTED INTO THE PARK POSITION WHILE ON AN INCLINE…

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TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC OBSERVED THAT THE ENTIRE FRAME WAS SEVERELY CORRODED AND HOLES WERE FORMING. THE VEHICLE NEEDED A NEW CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED. ALSO, WHEN THE VEHICLE WAS SHIFTED INTO THE PARK POSITION WHILE ON AN INCLINE, IT BEGAN TO ROLL AWAY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 03V153000 (SUSPENSION) AND 02V282000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA ODI #10888639

129,000 miles · Jan 11, 2016
Fuel/propulsion System

TERRIBLE GAS SMELL. FUEL IS LEAKING BECAUSE IT IS COLD OUTSIDE.

NHTSA ODI #10819273

40,000 miles · Jan 1, 2016
Fuel/propulsion System

WHEN TEMP. OUTSIDE GO BELOW 32 DEGREES, THE INSIDE OF MY CAR FILLS WITH RAW GAS SMELL, THIS HAPPENS EVERY WINTER. I LIVE IN WI. WHEN IT IS ABOVE FREEZING IT IS FINE AND ALL SUMMER IT IS FINE. I AM SO AFFRAID TO HAVE MY GRAND KIDS IN THE CAR. NOT SURE IF THE FUMES WILL EXPLODE.WHEN I AM DRIVING I DO NOT SMELL GAS. BUT IF I STOP A…

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WHEN TEMP. OUTSIDE GO BELOW 32 DEGREES, THE INSIDE OF MY CAR FILLS WITH RAW GAS SMELL, THIS HAPPENS EVERY WINTER. I LIVE IN WI. WHEN IT IS ABOVE FREEZING IT IS FINE AND ALL SUMMER IT IS FINE. I AM SO AFFRAID TO HAVE MY GRAND KIDS IN THE CAR. NOT SURE IF THE FUMES WILL EXPLODE.WHEN I AM DRIVING I DO NOT SMELL GAS. BUT IF I STOP AT A STOP SIGN OR LIGHT IT FILLS UP THE CAR. I HAVE TO ROLL DOWN MY WINDOWS TO GET FRESH AIR

NHTSA ODI #10817338

141,682 miles · Oct 21, 2015
EngineService BrakesUnknown Or Other

I BOUGHT CAR OCT 6; FIRST INSPECTION APPOINTMENT AT MY USUAL GARAGE MON OCT 12- FAILED DUE TO RUSTY SUSPECT BRAKE CONNECTION. SELLER HAD ME TAKE TO HIS DEALER- MASTRIA SUBARU IN RAYNHAM. THEY PUT A PAINT/COATING OVER RUSTY AREA. I WAS PRETTY SKEPTICAL BUT BROUGHT CAR TO MY GARAGE IN VT MONDAY OCT 19 AND THE LEAKY BRAKE FLUID MU…

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I BOUGHT CAR OCT 6; FIRST INSPECTION APPOINTMENT AT MY USUAL GARAGE MON OCT 12- FAILED DUE TO RUSTY SUSPECT BRAKE CONNECTION. SELLER HAD ME TAKE TO HIS DEALER- MASTRIA SUBARU IN RAYNHAM. THEY PUT A PAINT/COATING OVER RUSTY AREA. I WAS PRETTY SKEPTICAL BUT BROUGHT CAR TO MY GARAGE IN VT MONDAY OCT 19 AND THE LEAKY BRAKE FLUID MUCH MORE CLEARLY VISIBLE- DUE TO SMOOTHER (THOUGH BUMPY FROM OXIDATION BELOW) PAINT SURFACE. I ALSO SAW LEAKING COOLANT, LEAKS IN OIL PAN, AND A CRACK IN MUFFLER PIPE JUST ENGINE SIDE OF MUFFLER (IT HAD BEEN GETTING NOISIER AND NOISIER) MY MECHANIC POINTED OUT THE TIMING BELT GASKET WAS MISSING AND ONE BOLT 'MISSING' ; IT WAS STICKING OUT OF ANOTHER 'HOLE' THAT WAS FOR A FULLY THREADED BOLT. THE SELLER HAS SENT LONG-WINDED INSULTING E-MAILS AND STATES I MUST RETURN CAR TO HIM TO HAVE THE SAME DEALER SERVICE IT. I AM TAKING IT TO A&M, 400 MYSTIC AVE, SOMERVILLE THIS MORNING NEAR ME! FOR ESTIMATE TODAY. THERE'S A REJECT STICKER FROM READING PETROLEUM ON IT- I DIDN'T KNOW MA & VT HAD RECIPROCAL STATUS- BUT I THINK THE VT INSPECTION IS MORE STRINGENT, SAFER AND COMPREHENSIVE

NHTSA ODI #10783939

200,000 miles · Oct 5, 2015
StructureSuspension

TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE REAR SUSPENSION SUBFRAME HAD FRACTURED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. UPD…

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TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE REAR SUSPENSION SUBFRAME HAD FRACTURED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. UPDATE 01/13/16 MA; UPDATED 4/17/18*JB THE CONSUMER STATED TRADED VEHICLE DUE TO THE FACT NOT KNOWING WHAT TO DO ABOUT FIXING IT. *TR

NHTSA ODI #10779649

150,000 miles · Apr 15, 2015
Structure

WHEN GETTING THE CAR INSPECTED WE FOUND OUT THE FRAME OF THE CAR WAS RUSTED SO BADLY IT WAS CRACKED. IT WAS IN SUCH A KEY SPOT THAT IT WASN'T FIXABLE AND THE CAR COULD HAVE EASILY LOST A WHEEL ON THE ROAD WITH LITTLE TO NO WARNING (A SMALL BUMP COULD HAVE BEEN ENOUGH TO TRIGGER AN ACCIDENT). THE CAR HAS BEEN TAKEN CARE OF WELL A…

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WHEN GETTING THE CAR INSPECTED WE FOUND OUT THE FRAME OF THE CAR WAS RUSTED SO BADLY IT WAS CRACKED. IT WAS IN SUCH A KEY SPOT THAT IT WASN'T FIXABLE AND THE CAR COULD HAVE EASILY LOST A WHEEL ON THE ROAD WITH LITTLE TO NO WARNING (A SMALL BUMP COULD HAVE BEEN ENOUGH TO TRIGGER AN ACCIDENT). THE CAR HAS BEEN TAKEN CARE OF WELL AND WHEN INSPECTED JUST A YEAR AGO AT THE SUBARU DEALERSHIP THERE WAS NO MENTION OR SIGN THAT THIS COULD POTENTIALLY BE A PROBLEM. THE FAST DETERIORATION OF THE FRAME UNDERNEATH THE CAR IS THE COMPLAINT AND WE HAD NO CHOICE BUT TO PART OUT THE OTHERWISE WONDERFUL CAR DUE TO SAFETY AND UNABLE TO GET IT FIXED. *TR

NHTSA ODI #10705906

17,482 miles · Jan 31, 2015
Engine

DRIVERS SIDE HEAD GASKET LEAKED. ONLY THAT SIDE WAS REPLACED. ON 1/14 BOTH HEAD GASKETS STARTED LEAKING AT 59000 MILES. WITH SUBARUS HELP THE DEALER CHARGED $ 855.00. THE PROBLEM IS SUBARU HAS A DESIGN DEFECT IN THIS ENGINE SO THOSE OF US WHO OWN THESE CARS ARE GOING TO HAVE TO PAY FOR GASKET REPLACEMENTS FOR AS LONG AS WE OWN…

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DRIVERS SIDE HEAD GASKET LEAKED. ONLY THAT SIDE WAS REPLACED. ON 1/14 BOTH HEAD GASKETS STARTED LEAKING AT 59000 MILES. WITH SUBARUS HELP THE DEALER CHARGED $ 855.00. THE PROBLEM IS SUBARU HAS A DESIGN DEFECT IN THIS ENGINE SO THOSE OF US WHO OWN THESE CARS ARE GOING TO HAVE TO PAY FOR GASKET REPLACEMENTS FOR AS LONG AS WE OWN THEM. BY THE WAY THE COOLANT SYSTEM CONDITIONER IS HOLTS RADWELD STOPLEAK SOMETHING SUBARU WILL NOT TELL YOU. *TR

NHTSA ODI #10680125

Official recalls

4

04V128000 · Vehicle Speed Control:cables

Mar 16, 2004

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Consequence & remedy

Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

03V153000 · Suspension:rear

Apr 22, 2003

THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.

Consequence & remedy

Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

02V282000 · Power Train:automatic Transmission

Oct 30, 2002

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

Consequence & remedy

Consequence: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

02V079000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Mar 12, 2002

ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).

Consequence & remedy

Consequence: AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.

Remedy: DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Subaru Outback problems