2002 Subaru Outback

WE WERE DRIVING ON HIGHWAY I-95 GOING BETWEEN 55 AND 60 MILES AN HOUR AND THE HOOD LATCH FAILED. THE HOOD CAME UP BLOCKING OUR VISION AND BROKE THE WINDSHIELD. EXTENSIVE DAMAGE TO CAR. WE WERE TRAVELING IN THE FAR RIGHT LANE AND WERE LUCKY THAT WE COULD PULL THE CAR OFF THE HIGHWAY INTO THE BREAKDOWN LANE. WE WERE VERY LUCKY NO ONE WAS BEHIND US. *TR

TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT STATED THAT WHENEVER THE HEAT WAS ACTIVATED, THE CONTACT WOULD NOTICE A GASOLINE ODOR COMING THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR OCCASIONS WHERE THE HEAD GASKETS WERE REPLACED EACH TIME. HOWEVER, ONE YEAR AFTER THE REPAIR THE CONTACT NOTICED THAT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN RECENTLY DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 84,000.

TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT CORROSION WAS ON THE REAR SUB FRAME. THE MECHANIC ADVISED THE CONTACT OF A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER:03V153000(SUSPENSION:REAR). THE FAILURE WAS ALSO CONFIRMED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 148,731.

WHEN WEATHER TURNS COLD, THE SMELL OF RAW GAS COMES INTO THE CAR, AS WELL AS IN THE GARAGE AFTER PARKING. SO FAR THE DEALER HAS JUST TIGHTENED A CLAMP, BUT WHAT HAPPENS IF I'M ON A HI-WAY AND THAT HAPPENS? I CAN'T DRIVE THE CAR WITH A GAS LEAK IN THE ENGINE AND TO FAR AWAY FROM A FIRE STATION SO DO I CALL A TOWE TRUCK OR MY LAWYER. BECAUSE THE CAR BURNT UP? CAN'T BELIEVE THE SUBARU DEALERSHIP IS BEING SO UNRESPONSIVE ABOUT THIS. GET THIS RECALL TO ALL THE SUBARU HAVING A ISSUE I THOUGHT YOU HAD GREAT CARS NOT SO MUCH NOW.

IN COLD WEATHER, MY 2002 SUBARU OUTBACK CABIN GETS FILLED WITH VERY STRONG RAW FUEL SMELL AS THE CAR WARMS UP WITH THE HEATER ON. IT HAS GOTTEN SO BAD, THAT MY DAUGHTER NEARLY THROWS UP EVERY MORNING ON OUR WAY TO SCHOOL IN COLD WEATHER. THIS IS AN ISSUE THAT MY LOCAL DEALER EXPLAINED AWAY HAS A TYPICAL SUBARU THING IN COLD WEATHER. THIS IS UNACCEPTABLE. THIS IS A HEALTH HAZARD AND SUBARU IS GETTING AWAY WITH IT. I HAVE BEEN USING THIS PARTICULAR CAR FOR THE LAST 10 YEARS, AND EVERY WINTER THE SMELL GETS WORSE AND WORSE. SUBARU NEEDS TO STEP UP, ACKNOWLEDGE THE PROBLEM AND FIX IT, OR FACE THE VERY REAL PROBLEM OF A MASSIVE LAWSUIT SOON. *TR

I RECENTLY TOOK MY OUTBACK IN TO A LOCAL SHOP FOR AN OIL CHANGE, AND THEY NOTIFIED ME THAT THE HEAD GASKET HAS STARTED TO LEAK. TOOK IT TO THE DEALERSHIP FOR A SECOND OPINION, AND THEY SAID THE SAME THING. CALLED FOUR DIFFERENT PLACES, AND GOT ESTIMATES FOR ANYWHERE FROM $1500-$2100 (AFTER SPENDING $2K ON OTHER WEAR AND TEAR REPAIRS THIS SUMMER). EVERY MECHANIC I SPOKE WITH WAS KEENLY AWARE OF THIS PROBLEM, WHICH OBVIOUSLY MEANS THIS IS A VERY COMMON - AND EXPENSIVE - DEFECT! *KB

PROMINENT GAS SMELL INSIDE CABIN WHEN TEMPERATURE IS BELOW 32 DEGREES F. IT IS A KNOWN SAFETY ISSUE ON SUBARU'S BUT NOTHING IS BEING DONE BY SUBARU TO RECTIFY THIS POOR ENGINEERING SAFETY ISSUE ON THEIR BEHALF. I HAVE TALKED TO SUBARU OF AMERICA VIA EMAIL AND ON PHONE AND THEY SAY THAT THERE IS NO ISSUE WITH THIS CAR EVEN THOUGH THERE IS THOUSANDS OF PEOPLE THAT ARE EXPERIENCING THIS ISSUE. *TR